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108 reviews from our car dealer reviews community
Leave a review for BMW & Mini Direct
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108 reviews from our car dealer reviews community

Leave a review for BMW & Mini Direct
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"My Mini is WICKED !"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Mini is absolutely wicked, it is a proper smart car and is so much fun to drive! It is everything I expected it to be and more, it was in immaculate condition and has not give me a single issue since purchasing it. The customer service was really impressive as well, the guys were very professional and friendly and highly informative. The showroom is immaculate, it is a really nice place to visit and makes you want to buy a car by just being there! Steve was a real great help, he answered every single question I had and went out of his way for me. I cannot find a single critique with any of part of the purchase and I have already recommended to a friend, who is going to view a Mini this weekend, so I think I might tag along to take a look around the stock again!

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"Found my trusted dealer! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am L O V I N G my Mini Paceman I recently purchased from this dealership. The car is absolutely brilliant, I am loving every journey I make and am always finding an excuse to go out driving in it! The salesman was a lovely guy and did everything he could for me, he got everything sorted out, all on time as well, he took care of everything leaving nothing for me to worry about! All that was left for me to do was to sign the dotted line! I will definitely be returning to the dealership again, I think I have finally found my trusted dealer!

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After Sales from BMW & Mini Direct in response to Found my trusted dealer!

Thanks very much for your positive feedback. It means a great deal to us here. Very glad you’re happy. Look forward to seeing you in the future for another car!!

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"Faultless from start to finish 😁"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Steve was such a great salesman he answered any questions I had and was very friendly. He was really down to earth and made me feel really relaxed during the purchase, I was allowed to view and test drive the car in my own time which was nice as I didn't feel pressured then. I have bought cars before and been rushed around the forecourt and barely any help or information, but not here, Steve was incredible. I will definitely be returning again, their service was faultless from start to finish.

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After Sales from BMW & Mini Direct in response to Faultless from start to finish 😁

It’s always nice for the team to get positive feedback it what we strive for. Thank you

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"Immaculate condition, looked untouched! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am 100% over the moon with my Mini Cooper, it is an absolute beauty of a car and the condition was immaculate, it looked as if the car had never been touched before!! I have never heard of or purchased from BMW & Mini Direct in the past, but I'm glad I've finally come across them now! The salesman Steve, was such a nice guy and was really helpful, he was not pushy and had the answers to all of my questions, he was very good at his job. I have already recommended their services and will definitely be returning myself!

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"IN love with my Cooper😍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Mini Cooper is a wonderful car and is looking after me well when on the roads. It is a lovely little motor and definitely suits me to a T. The salesman was so helpful and looked after me well. Nothing was too much trouble for him and he made the transaction as smooth and simple as possible. I will definitely be returning again for an upgrade, and have already told a friend how good these are, she is wanting a Cooper like mine! Thank you for such a lovely car and a great buying experience.

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After Sales from BMW & Mini Direct in response to IN love with my Cooper😍

Thanks very much for your positive feedback. It means a great deal to us here. Very glad you’re happy. Look forward to seeing you in the future for another car!!

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"These are like Gold dust! Beyond perfect"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am 66 years old, and in all my years of buying cars, I have never had customer service as good as this. I wish these were around when I was younger, I feel I have wasted a lot of my time and money on untrustworthy dealerships! The customer service provided by Steve was beyond perfection. He was the nicest and most down to earth salesman I've ever met. It was more like having a chat with a friend rather than a salesman. Not once did he try to push a sale on me, instead he just guided me through the purchase and looked after me extremely well! I could talk about how happy I am for hours, I am kicking myself for not using these before, they are everything I have ever wanted in a dealership! I was so impressed that I took my wife back a week later so she could get a new car as well! Steve and co. deserve every penny and every inch of success that comes to them, they are like gold dust in this day and age, and have provided me with an experience I will never forget. I don't think I will need to go back for a good few years, as we are over the moon with our cars, however, I will not be going anywhere else from now on, and will only be recommending these to go to!

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After Sales from BMW & Mini Direct in response to These are like Gold dust! Beyond perfect

It’s always nice for the team to get positive feedback it what we strive for. Thank you

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"The best of the best! 🌟"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If a dealership can top my experience with BMW & Mini Direct, I'd eat my hat! These guys are nothing short of perfection, and have provided me with a car buying experience that will never be beaten. From first entering their showroom I was welcomed with smiles, was offered a drink of my choice and was shown to a nice comfortable waiting area where I explained to them what I was looking for. They lead me away to a car they thought would suit me most. It was like love at first sight! As soon as I saw the Mini Countryman I knew it was the one for me! It was in an outstanding condition, immaculate inside and out, and it was gleaming clean!! The time and effort that had been put into the presentation of that car was highly impressive, I don't think I had seen a car as shiny as it was! They let me take it for a test drive in my own time and didn't try and push any sales on me. It was a really friendly and comfortable environment to be in, I don't think I've ever felt as relaxed as I did with these guys. Without a doubt I will definitely be back, and have already referred loads of friends looking for a new car. Thank you Rupert & Steve, your service was the best of the best!

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After Sales from BMW & Mini Direct in response to The best of the best! 🌟

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"Over the moon with my Paceman😁"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am absolutely over the moon with my Mini Paceman. I recently purchased it from BMW & Mini Direct. It is an absolute dream to drive and is extremely comfortable. The customer service was great from all the staff! The salesmen were really welcoming and friendly and took care of me so well. I have already told my colleagues about these guys, and will definitely be back... I'm sure it won't be for a while though as I am loving my Mini. 😁

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After Sales from BMW & Mini Direct in response to Over the moon with my Paceman😁

Thanks very much for your positive feedback. It means a great deal to us here. Very glad you’re happy. Look forward to seeing you in the future for another car!!

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Dealership Information

Here at BMW & Mini Direct, we pride ourselves in our extensive range of second hand used cars in Worcester, Worcestershire.

Our dedicated team are here to provide the highest level of expertise and advice when finding the right car for you and are on hand for any questions you might have.

Here at Mini Direct, we are renowned for our extremely high levels of customer service and have just been awarded HIGHLY RATED status by Autotrader for our Customer Service in 2020 & 2021.

We have also just received the HIGHLY COMMENDED award from Car Dealer Magazine in the Specialist Used Car Dealer category for 2021, and we are very proud to have been runners-up in a very highly contested category with dealers of all brands from across the UK.

We believe that we are the UK’s No 1 destination for quality used BMW’s & Mini’s and would love to welcome you down to see us soon.

The team has over 60 years of experience gained from working with some of the very best vehicle brands in the world, and pride themselves on making the journey from initial enquiry to driving off in your new car and beyond, a pleasurable and stress-free experience.

We don’t just sell BMW’s & Mini’s for a day to day job, we LOVE the brands, and all the team and family drive the cars, from our Mini courtesy car, to 840 Convertibles and X5’s and our new future classic Z3! We live & breathe the BMW & Mini brands and love to use our expertise and knowledge to help all of our customers find their perfect new car.

Free Delivery nationwide (Mainland UK)

We will answer all calls Mon - Sat from 09.00 - 22.00 (Viewing Times are different) 

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2014

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
108 reviews4.9 out of 5 stars — Rated Excellent
Excellent
103
Very Good
5
Average
0
Poor
0
Terrible
0

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  • Contact Information

    Address

    BMW & Mini Direct
    Alcester Road
    Worcester
    Worcestershire
    WR7 4DB

    Get in touch

    01905 381000
    https://www.mini-direct.co.uk/

    Opening times
    Mon 09.00 - 17.00
    Tue 09.00 - 17.00
    Wed 09.00 - 17.00
    Thu 09.00 - 17.00
    Fri 09.00 - 17.00
    Sat 09.00 - 17.00
    Sun By Appointment

    Dealership Statistics

    98%
    Would recommend this dealer to family and friends
    99%
    Percent of reviews responded to by this dealer

    Additional Information About BMW & Mini Direct

    Company Formed: 2014
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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