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108 reviews from our car dealer reviews community
Leave a review for BMW & Mini Direct
Leave a review

108 reviews from our car dealer reviews community

Leave a review for BMW & Mini Direct
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"Straightforward "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Touareg is spot on! I am really enjoying it and it ticks all the boxes for me. Buying the car from here was so straightforward and all paperwork was completed efficiently. I quite literally have no complaints and would highly recommend BMW & Mini Direct.

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After Sales from BMW & Mini Direct in response to Straightforward

It’s always nice for the team to get positive feedback it what we strive for. Thank you

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"Nice guy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Rupert is what I would call one of the nice guys of the motor trade. Our Mini is the second car we have bought from him and the service is always impeccable, he is really easy to deal with! We are absolutely delighted with the Mini and have had no problems with it what so ever. I have no doubts that in a few years time I will be returning to him again.

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After Sales from BMW & Mini Direct in response to Nice guy

Thanks very much for your positive feedback

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"Would buy from here again "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Made a purchase with BMW & Mini Direct in April. The car we purchased, a Mazda 6, did have a little problem but this was resolved immediately. Rupert looked after us really well and the communication was great, we were always kept in the loop. Since then the car has been spot on and we both agree we would be happy to buy another car from here thanks to Rupert's amazing efforts!

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After Sales from BMW & Mini Direct in response to Would buy from here again

Thanks very much for your positive feedback. It means a great deal to us here. Very glad you’re happy. Look forward to seeing you in the future for another car!!

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"Fantastic buying experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely fantastic buying experience with BMW &Mini Direct! The customer service was great and I have been getting on with the car very well 😊 What more could you want!?

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After sales from BMW & Mini Direct in response to Fantastic buying experience

It’s always nice for the team to get positive feedback it what we strive for. Thank you

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"Top notch "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am really fond of Rupert at BMW & Mini Direct. he was wonderful to deal with and nothing was too much trouble. The Fiat 500 we purchased is a lovely car but we did have a small problem to begin with, Rupert pulled out all the stops to get this sorted really quickly for us. The service was top notch and I would give it five stars all day!

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After Sales from BMW & Mini Direct in response to Top notch

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"100% recommended"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently purchased a Minicooper S, the car is excellent condition & has been well looked after, and presented by Mini Direct fantastically. Rupert is very trustworthy and a thoroughly top chap! - will certainly use them for our next purchase.

After Sales from BMW & Mini Direct in response to 100% recommended

Thanks very much for your positive feedback. It means a great deal to us here. Very glad you’re happy. Look forward to seeing you in the future for another car!!

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"Great help from beginning to end! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Mini is absolutely wonderful, I can't complain at all! The gents were a great help from beginning to end and made everything really easy. They even replaced the back reg for me! I cannot fault the guys, and have already recommend to a few others!

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After Sales from BMW & Mini Direct in response to Great help from beginning to end!

It’s always nice for the team to get positive feedback it what we strive for. Thank you

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"Helpful, chatty and friendly! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Mini is driving beautifully, it's the perfect example of a clean, reliable car. I can't fault BMW & Mini Direct in the slightest, the guys dealing with me were helpful, chatty and friendly. I don't know what more you could want! 5 stars!

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After Sales from BMW & Mini Direct in response to Helpful, chatty and friendly!

Thanks very much for your positive feedback

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"Brilliant to buy from! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car is going really well, I am very happy with how everything is running. The sales team were brilliant to buy from, I can't fault them one bit. Their showroom was very pristine and professional, and that was carried through to the condition of the cars too, they were immaculate. I highly recommend BMW & Mini Direct, if you are after, pristine, second hand cars 👍.

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After Sales from BMW & Mini Direct in response to Brilliant to buy from!

Thanks very much for your positive feedback. It means a great deal to us here. Very glad you’re happy. Look forward to seeing you in the future for another car!!

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"Obsessed! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It is my first Mini I have ever bought and WOW, I am obsessed! It is such a nice car to drive, and looks so cute as well! Steve and Rupert were great to deal with, every question I had they answered, they gave me an in depth overview of the car so I knew how to work everything, and even let me take the car for a test drive to get a good feel. I cannot fault them one bit, they were kind and courteous from beginning to end!

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After Sales from BMW & Mini Direct in response to Obsessed!

It’s always nice for the team to get positive feedback it what we strive for. Thank you

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Dealership Information

Here at BMW & Mini Direct, we pride ourselves in our extensive range of second hand used cars in Worcester, Worcestershire.

Our dedicated team are here to provide the highest level of expertise and advice when finding the right car for you and are on hand for any questions you might have.

Here at Mini Direct, we are renowned for our extremely high levels of customer service and have just been awarded HIGHLY RATED status by Autotrader for our Customer Service in 2020 & 2021.

We have also just received the HIGHLY COMMENDED award from Car Dealer Magazine in the Specialist Used Car Dealer category for 2021, and we are very proud to have been runners-up in a very highly contested category with dealers of all brands from across the UK.

We believe that we are the UK’s No 1 destination for quality used BMW’s & Mini’s and would love to welcome you down to see us soon.

The team has over 60 years of experience gained from working with some of the very best vehicle brands in the world, and pride themselves on making the journey from initial enquiry to driving off in your new car and beyond, a pleasurable and stress-free experience.

We don’t just sell BMW’s & Mini’s for a day to day job, we LOVE the brands, and all the team and family drive the cars, from our Mini courtesy car, to 840 Convertibles and X5’s and our new future classic Z3! We live & breathe the BMW & Mini brands and love to use our expertise and knowledge to help all of our customers find their perfect new car.

Free Delivery nationwide (Mainland UK)

We will answer all calls Mon - Sat from 09.00 - 22.00 (Viewing Times are different) 

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2014

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
108 reviews4.9 out of 5 stars — Rated Excellent
Excellent
103
Very Good
5
Average
0
Poor
0
Terrible
0

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  • Contact Information

    Address

    BMW & Mini Direct
    Alcester Road
    Worcester
    Worcestershire
    WR7 4DB

    Get in touch

    01905 381000
    https://www.mini-direct.co.uk/

    Opening times
    Mon 09.00 - 17.00
    Tue 09.00 - 17.00
    Wed 09.00 - 17.00
    Thu 09.00 - 17.00
    Fri 09.00 - 17.00
    Sat 09.00 - 17.00
    Sun By Appointment

    Dealership Statistics

    98%
    Would recommend this dealer to family and friends
    99%
    Percent of reviews responded to by this dealer

    Additional Information About BMW & Mini Direct

    Company Formed: 2014
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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