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108 reviews from our car dealer reviews community
Leave a review for BMW & Mini Direct
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108 reviews from our car dealer reviews community

Leave a review for BMW & Mini Direct
Leave a review
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"Love my Countryman! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I visited the team in Worcester recently and fell in love the countryman they had available. When I walked into the dealership, the car was presented so beautifully that I instantly knew it was coming home with me. It was in such a clean condition and had a fabulous valet carried out, it was gleaming! The guy who I dealt with was really informative and knowledgeable, and made the whole process hassle free. I would happily return again in a few years time when I am after a change, it was a lovely experience with the team!

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"Can't knock a thing! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

BMW & Mini Direct have blown me away, the experience I had with them was like no other I have ever had before, the whole process was so smooth and seamless. Everyone was well prepared and everything was under control. I am very happy with my car, its exactly as described - I can not knock a thing!

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After Sales from BMW & Mini Direct in response to Can't knock a thing!

Thanks very much for your positive feedback. It means a great deal to us here. Very glad you’re happy. Look forward to seeing you in the future for another car!!

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"So so pleased!! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am so so pleased with my Cooper, it is a lovely little car, it is easy to drive, and is in a beautiful condition! The guy who I dealt with was great! He didn't push me into anything, I was shown around the car well, and was allowed to take my time deciding if it was the one for me or not. I have no complaints about any part of the sale, and would happily buy from them again!

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After Sales from BMW & Mini Direct in response to So so pleased!!

It’s always nice for the team to get positive feedback it what we strive for. Thank you

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"Best aftersales I've ever received! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am so so pleased with how the team are handling the current issue I have. I bought the car in June and have only just recently encountered an issue with the seats, (it kept collapsing). So i got in touch with Steve and let him know of the situation, he was so helpful and got straight on it to get it sorted for me, he has already ordered me a new seat so I am more than happy with how everything is going so far. The aftersales has been better than anywhere I have ever been before, so I would happily pass on my recommendations, as I know you will definitely be looked after!

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"Catered my needs perfectly! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The gents at BMW & Mini Direct were absolutely brilliant, the catered my needs perfectly and accommodated any questions I had. Due to the explosion in east London not so long ago, I haven't been able to get it out as much as I'd have liked too, however, it is a lovely car, and the drive home was brilliant. I'd happily recommend to others :).

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After Sales from BMW & Mini Direct in response to Catered my needs perfectly!

Thanks very much for your positive feedback. It means a great deal to us here. Very glad you’re happy. Look forward to seeing you in the future for another car!!

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"Super happy customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am very very happy with my new Mini, its everything I've wanted and I couldn't believe how super shiny it was. It looks and drives like its brand new, its fantastic. I must add, a great customer service was provided, so polite and helpful. I loved my experience here and would highly recommend others.

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After Sales from BMW & Mini Direct in response to Super happy customer

It’s always nice for the team to get positive feedback it what we strive for. Thank you

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"Finally got my mini"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just to say I absolutely love 😍 my mini so far, always wanted one and now I am in my early 50's I have finally got there so far so good amazing 👍

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"Live up to their reputation "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

BMW & Mini direct have got a very good reputation for their high standard of customer service and I must say they lived up to that reputation when I paid them a visit, they did not disappoint! The team there are wonderful and friendly which creates such a lovely atmosphere when car shopping. I purchased a Mini Cooper D which I love all the way down to its shiny alloys! 😍 It drives like a dream. I am simply over the moon with the car, the experience... everything!

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After Sales from BMW & Mini Direct in response to Live up to their reputation

Thanks very much for your positive feedback. It means a great deal to us here. Very glad you’re happy. Look forward to seeing you in the future for another car!!

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"Well oiled machine "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a great buying experience with the guys down at BMW & Mini Direct, they were really eager to help and very friendly. They sales process is like a well oiled machine, everything is ready to go so there is no waiting round or wasted time everything runs like clockwork. They have a good selection of well presented cars, definitely something for everyone. I am very happy with the Mini Clubman I chose. Thank you BMW & Mini Direct.

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After Sales from BMW & Mini Direct in response to Well oiled machine

It’s always nice for the team to get positive feedback it what we strive for. Thank you

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"Love my Paceman "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Mini Paceman I purchased from here is BRILLIANT, I love it 😍 I had literally the best service from the team here, they were well organised and the process easy and quick.

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Dealership Information

Here at BMW & Mini Direct, we pride ourselves in our extensive range of second hand used cars in Worcester, Worcestershire.

Our dedicated team are here to provide the highest level of expertise and advice when finding the right car for you and are on hand for any questions you might have.

Here at Mini Direct, we are renowned for our extremely high levels of customer service and have just been awarded HIGHLY RATED status by Autotrader for our Customer Service in 2020 & 2021.

We have also just received the HIGHLY COMMENDED award from Car Dealer Magazine in the Specialist Used Car Dealer category for 2021, and we are very proud to have been runners-up in a very highly contested category with dealers of all brands from across the UK.

We believe that we are the UK’s No 1 destination for quality used BMW’s & Mini’s and would love to welcome you down to see us soon.

The team has over 60 years of experience gained from working with some of the very best vehicle brands in the world, and pride themselves on making the journey from initial enquiry to driving off in your new car and beyond, a pleasurable and stress-free experience.

We don’t just sell BMW’s & Mini’s for a day to day job, we LOVE the brands, and all the team and family drive the cars, from our Mini courtesy car, to 840 Convertibles and X5’s and our new future classic Z3! We live & breathe the BMW & Mini brands and love to use our expertise and knowledge to help all of our customers find their perfect new car.

Free Delivery nationwide (Mainland UK)

We will answer all calls Mon - Sat from 09.00 - 22.00 (Viewing Times are different) 

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2014

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
108 reviews4.9 out of 5 stars — Rated Excellent
Excellent
103
Very Good
5
Average
0
Poor
0
Terrible
0

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  • Contact Information

    Address

    BMW & Mini Direct
    Alcester Road
    Worcester
    Worcestershire
    WR7 4DB

    Get in touch

    01905 381000
    https://www.mini-direct.co.uk/

    Opening times
    Mon 09.00 - 17.00
    Tue 09.00 - 17.00
    Wed 09.00 - 17.00
    Thu 09.00 - 17.00
    Fri 09.00 - 17.00
    Sat 09.00 - 17.00
    Sun By Appointment

    Dealership Statistics

    98%
    Would recommend this dealer to family and friends
    99%
    Percent of reviews responded to by this dealer

    Additional Information About BMW & Mini Direct

    Company Formed: 2014
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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