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108 reviews from our car dealer reviews community
Leave a review for BMW & Mini Direct
Leave a review

108 reviews from our car dealer reviews community

Leave a review for BMW & Mini Direct
Leave a review
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"Lovely "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Lovely dealership and people, they gave me a great price to part exchange my old car! Love my Mini D, just what I have ben looking for. I couldn't have asked for a better experience really!

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After Sales from BMW & Mini Direct in response to Lovely

Thanks very much for your positive feedback. It means a great deal to us here. Very glad you’re happy. Look forward to seeing you in the future for another car!!

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"Trustworthy dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have wanted a convertible Mini for so long now but they just seem to sell so quickly I've never managed to drop on one. I saw one for sale at BMW&MINI Direct and got straight down there, I took it out for a test drive with my husband and I knew this was the one! While we were at the dealership the salesman who helped us was very approachable and knowledgeable, he was well prepared and had all the relevant information to hand. This made the sale so easy and straightforward. Since buying my Mini I have been lucky enough to have the top down almost everyday thanks to this beautiful weather 😎☀️ I am really happy I chose to buy from this trustworthy dealership and will be back here if I ever want to upgrade.

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After Sales from BMW & Mini Direct in response to Trustworthy dealership

It’s always nice for the team to get positive feedback it what we strive for. Thank you

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"No doubt I will be back! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I went down to Worcester after finding a lovely Countryman online, I was greeted by Steve and he presented the Mini fantastically, it looked super. He was highly organised with the sale. I was never wating around for more than 5 mins, everything was constantly on a roll and getting under way with the sale. A highly efficient and smooth sale, zero complaints whatsoever. I will be back to buy from here again in the future without doubt.

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"Nothing but praise for the team! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a very pleasant trip when dealing with this dealership, I was welcomed into the show room and was offered beverages upon arrival. I felt well looked after and really valued as a customer. I love the Mini Cooper that I chose, it is in beautiful condition and is such an good example of a 2018 car. I have nothing but praise for the team, I cannot thank you all enough for the help!

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After Sales from BMW & Mini Direct in response to Nothing but praise for the team!

Thanks very much for your positive feedback. It means a great deal to us here. Very glad you’re happy. Look forward to seeing you in the future for another car!!

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"Gorgeous cars, and perfect service! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely brilliant customer service from the team in Worcester, they were absolutely fantastic and did everything they could for me. Nothing was too much trouble for them, they explained everything for me in detail and made sure I understood everything before I drove away. I will be definitely recommending,! If you are after a gorgeous Mini, or BMW, get yourselves down to these guys today!

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After Sales from BMW & Mini Direct in response to Gorgeous cars, and perfect service!

It’s always nice for the team to get positive feedback it what we strive for. Thank you

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"Highly satisfied ! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ever since I have owned my Cooper, I am never out of it, you can't get me out of it! I am absolutely obsessed, it is a gorgeous little car and is like a full on go kart on the roads!! The car came with stripes on already, however, I wanted two additional white pinstripes adding as well... I rang up Steve to ask for some advise and he was top, he actually offered to get that done for me, which I really appreciated! I am highly highly satisfied with how everything went and turned out, they are a great bunch of guys and have my full recommendations.

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"Most enjoyable and easiest purchase!! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really successful purchase of my Mini Cooper, it is a brilliant car, and is in immaculate condition! I am so pleased that I decided to go with this one. I was originally going to view a different Cooper, however, that one had sadly sold, so Steve pointed me in the direction of this one and I instantly fell in love! He really went of his way for me and presented the car beautifully. I was allowed to take it on a small test drive and that is when I instantly knew it was the one for me! I don't think a car purchase has ever been as enjoyable or as easy as what it has been. I higlhy recommend BMW & Mini Direct, in particular Steve, he was like my right hand man!

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After Sales from BMW & Mini Direct in response to Most enjoyable and easiest purchase!!

Thanks very much for your positive feedback. It means a great deal to us here. Very glad you’re happy. Look forward to seeing you in the future for another car!!

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Reviewer has successfully provided either proof of ID or proof of purchase
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"Dealership of dealerships! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

These guys are the dealership of dealerships, they are textbook at what they do, and are unmatched in the motor trade! The sales team were patient, caring, knowledgeable, friendly... the list goes on! Everything was made really simple, nothing was too overcomplicated, there was no hidden fees, just a really straight forward sale! I am in love with my 640d it is an unbelievable car, thanks for all the help team!

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After Sales from BMW & Mini Direct in response to Dealership of dealerships!

It’s always nice for the team to get positive feedback it what we strive for. Thank you

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"Car purchase."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A big thank you to BMW and Mini Direct. I am really happy with the mini I purchased. Great service, quality vehicle and excellent after sales. I would highly recommend this company.

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After Sales from BMW & Mini Direct in response to Car purchase.

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"Highly recommended! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent customer service, helpful, non pushy sales pitch, Good prices and fair part exchange price. Would highly recommend.

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After Sales from BMW & Mini Direct in response to Highly recommended!

Thanks very much for your positive feedback. It means a great deal to us here. Very glad you’re happy. Look forward to seeing you in the future for another car!!

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Dealership Information

Here at BMW & Mini Direct, we pride ourselves in our extensive range of second hand used cars in Worcester, Worcestershire.

Our dedicated team are here to provide the highest level of expertise and advice when finding the right car for you and are on hand for any questions you might have.

Here at Mini Direct, we are renowned for our extremely high levels of customer service and have just been awarded HIGHLY RATED status by Autotrader for our Customer Service in 2020 & 2021.

We have also just received the HIGHLY COMMENDED award from Car Dealer Magazine in the Specialist Used Car Dealer category for 2021, and we are very proud to have been runners-up in a very highly contested category with dealers of all brands from across the UK.

We believe that we are the UK’s No 1 destination for quality used BMW’s & Mini’s and would love to welcome you down to see us soon.

The team has over 60 years of experience gained from working with some of the very best vehicle brands in the world, and pride themselves on making the journey from initial enquiry to driving off in your new car and beyond, a pleasurable and stress-free experience.

We don’t just sell BMW’s & Mini’s for a day to day job, we LOVE the brands, and all the team and family drive the cars, from our Mini courtesy car, to 840 Convertibles and X5’s and our new future classic Z3! We live & breathe the BMW & Mini brands and love to use our expertise and knowledge to help all of our customers find their perfect new car.

Free Delivery nationwide (Mainland UK)

We will answer all calls Mon - Sat from 09.00 - 22.00 (Viewing Times are different) 

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2014

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
108 reviews4.9 out of 5 stars — Rated Excellent
Excellent
103
Very Good
5
Average
0
Poor
0
Terrible
0

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  • Contact Information

    Address

    BMW & Mini Direct
    Alcester Road
    Worcester
    Worcestershire
    WR7 4DB

    Get in touch

    01905 381000
    https://www.mini-direct.co.uk/

    Opening times
    Mon 09.00 - 17.00
    Tue 09.00 - 17.00
    Wed 09.00 - 17.00
    Thu 09.00 - 17.00
    Fri 09.00 - 17.00
    Sat 09.00 - 17.00
    Sun By Appointment

    Dealership Statistics

    98%
    Would recommend this dealer to family and friends
    99%
    Percent of reviews responded to by this dealer

    Additional Information About BMW & Mini Direct

    Company Formed: 2014
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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