I have been told the deposit is refundable if I change my mind. For personal reasons, I couldn't make it to see the car and asked for a refund back. The seller started lecturing me and being rude that he did overtime to get the car ready, and he's not going to give the money back. When I said i would come to see the car, he told me, " You either come to pick up the car or you won't see your deposit back." To clarify your point of view and timeline, 1. If you check your first voicemesage, you can hear me asking for a video presentation because o can't get to you in time. 2 after I called, you told me you're too busy to do a 10 min video, At that point, I have said I will look for another car closer. I never said I had bought another car!! From this point, we had an argument where we were getting nowhere. 3 After 2 weeks, I have called you back to apologize and explain why I couldn't make it in time and if we can rearrange an appointment to see the car, at that point you said something along the lines, "you either pick up the car, if you don't like it you can't change your mind now". That's unacceptable and means that your affirmation that "if I don't like it you can get your deposit back" is a lie. 4. You justified keeping the deposit because you had done overtime to get the car in good condition. At what point have I pressured you to get the car ready sooner?? There's no terms and conditions on your website. If I were a potential customer, I would stay clear from garages that get happy for stealing 500 pounds like BHP and look at a reputable dealer. Good bless! *I apologized for the misunderstanding, and I asked to cone over and see the car because I haven't made a purchased yet. Your reply was that there's no changing my mind if I don't like the car, you either come to pick it up or not. You don't have any terms and conditions on your site and I can see you make the rules as you go. Bragging doesn't mean you're right.

Found the car with the spec I wanted but living in Nottingham it was a bit far. Having never bought a car without physically seeing it I was a bit nervous. The team at BHP were excellent and I need not have worried. Descriptions and a video were good and delivery simple. Highly recommend.

Would recommend Brad at BPC would found us the car of our dreams

Stunning setup these chaps have down in Bournemouth, cracking bit of stock like. Cars as described and advertised, nice to finally find a garage that have nothing to hide and the cars are what they say they are! I Bought a 911 from BHP a couple of months back and safe to say the service was second to none, I went to see a few other before hand as BHP were some distance from me but others were not as they made them out to be by far, BHP were spot on! Competitively priced and by far the best Spec examples and looking at the calibre of stock they have you can see they strive upon providing a 5* service and sell proper cars. The extended distance I travelled was well worth it. They treat you right throughout the process and I would strongly recommend these guys to any of you out there. Cheers chaps.

The guys at BHP are Excellent, really helped me with my move to electric. I bought a Tesla from these guys a few months ago and the sales team were patient throughout even though I may have been a bit of a slow painful customer with lots of questions, Brad was more than understanding of my position and ran through everything with me. I could not be thankful enough for sorting out a cracking deal for me on my new Tesla. I had a few questions that sprung to me a couple weeks later and Ben at aftersales really looked after me! I will definitely be buying my next Tesla from BHP as they had a great range available. Their service from start to finish and after was definitely 5* Thanks again guys.

Very nice stock and setup, love my Range Rover