10% Reviews
replied to
72% Recommend
to friend


58 reviews from our car dealer reviews community
Leave a review for Bournemouth High Performance
Leave a review

58 reviews from our car dealer reviews community

Leave a review for Bournemouth High Performance
Leave a review
"Excellent advice and service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I couldn't be happier with the support and level of customer service of which is a rarity these days , made my experience of getting a new vehicle so much easier and top quality vehicle

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Great experience from start - aftersales"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The guys at BHP are Excellent, really helped me with my move to electric. I bought a Tesla from these guys a few months ago and the sales team were patient throughout even though I may have been a bit of a slow painful customer with lots of questions, Brad was more than understanding of my position and ran through everything with me. I could not be thankful enough for sorting out a cracking deal for me on my new Tesla. I had a few questions that sprung to me a couple weeks later and Ben at aftersales really looked after me! I will definitely be buying my next Tesla from BHP as they had a great range available. Their service from start to finish and after was definitely 5* Thanks again guys.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Love my Range Rover"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very nice stock and setup, love my Range Rover

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Could not be happier!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My dream car exactly as described delivered to my doorstep. Extremely honest and friendly staff over the phone made this process effortless and easy. Could not be happier! Thank you BHP

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"5* Highly Recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased my lexus and was extremely happy with the service provided throughout. The handover was smooth quick and easy with Brad and the whole team at BHP. They all went above and beyond to ensure my process was 5* from start to finish. I would strongly recommend and definitely buy from them again!

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Avoid Avoid Avoid!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Initially was fairly friendly on the phone whilst placing a deposit on a vehicle here. Once deposit was placed I then asked for an independent garage to come and inspect the vehicle before I purchase it. Brad refused to let someone else take a look, took it very personally. Also claimed to be a owner of the business when he's only a sales worker. Phone call got very aggressive with the sales tactics. Would not buy on principle as this company won't let you get an independent inspection before purchase. If you buy, just remember you taking a HUGE risk just believing a stranger over a phone. FINALLY got the refund back, took well over 2 weeks. AVOID AVOID AVOID!

Get Car Finance

Reviewer has confirmed their email address

+3 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Sold me a faulty car"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

At the beginning of the sale, I thought the company was really nice. However it quickly went pear shaped when I received the car and drove it around. Within a day or two I noticed an intermittent fault. Contacting BHP yielded nothing but scapegoat tactics. I have to say, their handling of the situation was awful. I won't ever buy a car there again, and I will be making sure everyone knows how terrible of a company they are.

Get Car Finance

Reviewer has confirmed their email address

+3 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Rude, arrogant! "
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I found my experience with Bhp to be very poor. They were quite happy to sell a car with a known defect then attempt to "push" me onto the warranty company on ly a few days later. They did take the vehicle back and a repair was carried out. I wouldn't use them again. Tom at Bhp was very dismissive of the situation after I paid for the vehicle in full.

Get Car Finance

Reviewer has confirmed their email address

+6 Found this review helpful

Mansel in response to Rude, arrogant!

They did literally the same thing to me. I've contacted the Motor Ombudsman and the Citizens Advice helpline. We shall see how it goes - I recommend you do the same. Awful company and awful service.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thomas and the team understand customer service. I would strongly recommend them to friends and family.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Courteous, professional, 5* service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After visiting mercedes dealership to look at a GLC i then made my way to look at a BMW x4 at BHP. Thomas answered the phone and provided all the information i needed prior to arriving and met us as soon as we arrived a couple of hours later. No sales patter, relaxed atmosphere among a very busy forecourt, given the keys and all the time we wanted to look around at our own leisure. Thomas accompanied us on a test drive and was again courteous and relaxed without pushing a sale. After returning to the office and explaining what is included in the sale (warranty etc) he provided a fair px valuation for my BMW 320d GT and we agreed a dealer for the X4. Negotiations were direct with no nonsense and most importantly, very fair. I rarely opt for px as i prefer to sell privately but I felt so impressed with the service I was happy to do a deal there and then. I left feeling well looked after confident that in the unlikely event i should encounter any issues with the X4 requiring after sales service, that it would be as equally managed as the initial sale. I will certainly be looking at BHP again in the future when it comes to upgrading in a few years.

Get Car Finance

Reviewer has confirmed their email address

+1 Found this review helpful
Get Car Finance

CDR Logo Transparent
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Get Car Finance

CDR Logo Transparent

Dealership Information

Car Dealer Reviews has been made aware that Bournemouth High Performance has moved premises from its original location at The Courtyard, Wharfdale Service Road, Bournemouth, Dorset, BH4 9BT to this location you see published on this page.

If anyone has had an experience at this dealership then please share how everthing went by leaving a review below.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
58 reviews4.1 out of 5 stars — Rated Very Good
Excellent
44
Very Good
0
Average
1
Poor
3
Terrible
10

Add Review

  • Submit new information

  • Contact Information

    Address

    Bournemouth High Performance
    24 Charminster Avenue
    Bournemouth
    Dorset
    BH9 1RY

    Get in touch

    01202 755639
    http://www.bournemouthhighperformance.co.uk/

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    72%
    Would recommend this dealer to family and friends
    10%
    Percent of reviews responded to by this dealer

    Additional Information About Bournemouth High Performance

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more