I had a very good experience with Bournemouth high Performance cars. I have had my Mercedes for a whole now and I have had no issues with it at all. it was clean and looked new when I received it and I would happily recommend this dealership to anyone.

14/02/2017 Update to the previous review I have been in further contact with Bournemouth. High Performance and we have come to a resolution due to the huge misunderstanding of the previous review, Bournemouth High performance are not at fault for the problems that have occurred with the car and have been extremely professional regarding this misunderstanding providing me contact via both phone and email. Please do not let my previous review hinder your feelings towards this company, they are car enthusiasts with a passion and I highly recommended them, please ignore the below review, this was all written under the impression of a misunderstanding and should be ignored. Date of review - 12/02/2017. Bournemouth High Performance sold me a vehicle with an apparent number of problems. After only three days of me owning this vehicle the first major problem became apparent and I have been struggling to drive the vehicle due to the extra noise and risk of carbon monoxide poisoning. The problem was to do with the exhaust system on the car. A leak from the front was causing carbon monoxide to leak into the cabin which has left me feeling light headed and nauseous on more than one occasion. This is a problem that was not discussed at the time of purchase, neither was the fact that the motor in the near side window is also needing to be replaced at some point soon. I was also told that I would get a year's warranty on the vehicle with the AA. When I contacted the AA about the problem with the exhaust leak, I was told that the documents were not registered to my name. I was then put on hold whilst they made the relevant changes, when I spoke to the employee again I was informed that they would not cover the cost of the repair as this had been excluded from the warranty. I was not aware of the exclusions until after the purchase of the vehicle. It took multiple attempts throughout the day to successfully achieve any contact with BHP (phone, voicemails and emails). When I finally spoke to someone at BHP, I was informed that they would cover the costs of the repair or provide a full refund if the repair costs were to much for the warranty (I then explained how this repair would not be covered by the warranty) this was all discussed over the phone. I never received any written confirmation which I had requested multiple times. I arranged for the vehicle to be inspected by my local garage (2 garages turned down the job). The first garage quoted £2000 for a full replacement exhaust and after taking a look informed me that the welding had been poorly done. The second garage turned down the job however suggested another garage to me. The third garage turned down the job. Finally, the fourth garage who had been recommended to me, are an exhaust specialist located around 20 miles away. They have quoted just under £300 to repair, however have a 2 week waiting list. They also explained that this problem had been caused by a poor weld job. After sending this invoice to Bournemouth High Performance via email whilst speaking to an employee on the phone, I was ensured that they would send me a confirmation email (which I never received) confirming or denying whether they would cover the repair costs. Since never receiving any response, I am having to foot the repair bill myself as well as dealing with the local residents who have complained about the increase in noise due to the exhaust leak. I find this company extremely unprofessional in the way that they have treated my situation and the lengths that they have gone to to avoid discussion to resolve this problem. I am lucky that I have not had to pay for the first quote of £2000. Purchase date - 04/02/2017. Problem started - the evening of 07/02/2017. Booked into first garage 09/02/2017. Booked into fourth garage - 11/02/2017.

I bought a Jaguar from this dealership in April and I have had nothing but issues with it. The sat nav was broken and after have the car checked at a jaguar garage they revealed 4000 worth of repairs that needed urgent attention. I no longer have this car. I would not recommend this dealer.

We bought a Nissan Xtrail from BHP in February for £3000. Since then we have had to spend over £1000 repairing the car to make it safe to drive on the road. I understand that dealers don't go looking for problems with a car they want to sell, but some of the issues we have had they should have spotted. The car came with 12 month MOT, but our mechanic said that he didn't think it should have passed it's MOT. And there is a problem with the reverse brake lights that we still haven't fixed as I emailed BHP asking them to pay for this repair as our mechanic said they must have known about it. The have not responded to my email. Also, the warranty company, despite having agreed to pay us £300 for the work, are being extremely difficult and we have still not had any money from them (I wish I'd read their reviews online as they are terrible and the warranty is not worth the paper it's printed on!). It just makes me angry and disappointed to be ripped off for money that we couldn't really afford to spend in the first place, to then have to spend a further £1000.