7% Reviews
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76% Recommend
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55 reviews from our car dealer reviews community
Leave a review for Bournemouth High Performance
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55 reviews from our car dealer reviews community

Leave a review for Bournemouth High Performance
Leave a review
"Matt Torquay"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Traveled a fair distance to look at a car described on their website and after a lengthy discussion on the phone I decided to make the trip. These guys have a great knowledge of high performance marques. The car was exactly as described and I got a very fair part exchange price for my car. I had the full attention of the staff as I booked in my viewing slot which was well worth doing. I would recommend BHP performance to anyone and hopefully will be dealing with them on my next car.

"A Genuinely Honest Customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought from this dealer in December 2014. No problems, no hassle, stress free. Absolutely would go back again. I'm shocked by the "honest customer" stating they had issues. Honestly couldn't fault the service I received at Bournemouth High Performance.

"Debbie Jane Jackman"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a great car with a years warranty. I went along to look at the car with my daughter and was worried that two women wasn't a good idea however the team at Bournemouth High Performance were brilliant and put us at our ease. Had to call Bournemouth High Performance on a Saturday as had problems starting car and was surprised that Tom came round in less than an hour and sorted it out (was a flat battery. I would thoroughly recommend this garage.

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"Katie"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

There was some confusion during the viewing of a vehicle. However the staff were very helpful and resolved the issue quickly and in a very professional manor

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"Just an honest consumer"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Please avoid this Dealership, Bournemouth High Performance (BHP). I bought a car and traded in my px and have no end of stress. The deal for the new car was with the electric seat repaired before I collected it and it came with a full 12 month warranty. This is what won me over buying from them. When I picked the car up they said the part for the seat hadn't arrived, but it would be there within a week, so just simply bring the car back. This was ok to me so I drove away, put my young family in the back and happy with my new car drove home. When I got home and went through the paperwork again I noticed the warranty policy wasn't in there so I emailed BHP right away. He was very apologetic and said he will get it in the post right away. I kept asking for him to simply email my policy number over the past month and ill do the chasing, but alas this never happened. A month later now and still no mended seat, and no Warranty Policy! I managed to get a company name out of the dealer and contacted them directly with the dealership details, myself and car reg. They had nothing on any part of it. So quite clear, I didn't have any warranty! I went back to BHP with this and they were surprised, apparently. But said they will get it sorted, and will be from the date I bought the car, not the month later they would actually set it up! Im fuming, they have really tried to mug me off, luckily im not the type of person to let happen to me so im pushing this further. I did notice other reviews on social media of people who had also been lied to by BHP and are much worse off than myself. So im pretty lucky I guess. Their justification for lying to me and stringing me on for a month. Was because I had a private plate on my px, I had to send the V5 back to the DVLA to get it on retention, changed, new V5 & mot sent back to me, and then id post all this down to the dealer. This process was actually faster than it could have been and they were asking for it a week after the deal. DVLA state it takes 10-14 days just to process, let alone the postal service to get it there, and then back to me, and then down to BHP!! So as of right now, a month since buying the car. I have no warranty, no mended seat, stressed out to the max, fed up and considering taking Bournemouth High Performance to Trading Standards. So please, just avoid BHP.

Tom from Bournemouth High Performance in response to Just an honest consumer

Please can you kindly let us know your full name and the car details.

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Dealership Information

Car Dealer Reviews has been made aware that Bournemouth High Performance has moved premises from its original location at The Courtyard, Wharfdale Service Road, Bournemouth, Dorset, BH4 9BT to this location you see published on this page.

If anyone has had an experience at this dealership then please share how everthing went by leaving a review below.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

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Ratings
55 reviews4.2 out of 5 stars — Rated Very Good
Excellent
43
Very Good
0
Average
1
Poor
3
Terrible
8

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  • Contact Information

    Address

    Bournemouth High Performance
    24 Charminster Avenue
    Bournemouth
    Dorset
    BH9 1RY

    Get in touch

    01202 755639
    http://www.bournemouthhighperformance.co.uk/

    Opening times

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    Dealership Statistics

    76%
    Would recommend this dealer to family and friends
    7%
    Percent of reviews responded to by this dealer

    Additional Information About Bournemouth High Performance

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