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Used car not to bmw standards brakes tyres and car had scratches all down one side. I hadn’t even touched the car and got accused that I did them on delivery. Bad bad service
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Sales staff lie. Post sales care zero. Avoid at all costs this bunch of charlatans. Wish I'd seen the reviews before buying from them.
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In 8 months car has had to go back 4 times and had 4 BMW assist call outs customer service aren’t interested please avoid thought using a main dealership would give better service I was wrong
Servis staff so stupid when cant do wheels alignment for BMW X5 wheels R 22 Thank you
paid 55k for a BMW took from the forecourt and the tyres were no inflated by almost 35% less that legal ignorant staff , useless hand over then found out that the vehicle want taxed and they let me drive away total disregard from H&S or duty of care
Service staff were rude and inspection results questionable. Avoid
Price advertised increased to original price plus substantially with extras already in the car I had to pay for as well as delivery charge. Not explained at point of sale in full only after looking at sales invoice I was never given just asked to sign quickly, had to ask for a copy. Extra charges were huge totalling over £5000 In full I wasn’t treated fairly are looking into the change of original price advertised but not hopeful of outcome. Beware when buying new of extra charges already in vehicle you have to pay for added on. Unbelievable a car can be advertised at one price but end up increased higher due to these charges for interiors and package.
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Spent 27k on a 4 series on the day of handover I was just handed the keys with no one to check over the car just pointed to the car and said any problems give us a call. A few weeks later when I first cleaned the car I noticed some white marks on the passenger seat but they won’t and have refused to do anything about it. Stay well clear. COVID or not I should have had a proper hand over and had the car looked over by the salesman PLEASE GO ELSEWHERE DONT GO HERE
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Just picked up my BMW X2 and could not recommend Lex more. The most open friendly salesman we have dealt with over the past month searching for a new car. We felt totally comfortable that the information provided was true and nothing was a problem Fantastic Service Bowker Blackburn and thank you Lex
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Bowker Blackburn BMW
Trident Park Trident Way
Blackburn
BB1 3NU
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