Dugmeat company,avoid at all costs!

Reserved the car all ok then it went downhill from there,wrong name on documents,wrong email address put down,continually chasing the salesmen for when we could pick it up,picked it up was told by another salesmen full service done all good to go. All plain sailing til a couple of days in,the car starts jerking when picking up speed,revometer going from 0 to 3 in seconds and also noticed a bulb out. Booked it into services,when arrival at reception we were told no courtesy cars available. Services phoned back next day nothing g wrong with the car,took it two test drives,didn't even take it into the work shop to get looked at.We reluctantly drove it back home. Contacted sales and spoke to the manager Martyn,very unhelpful and quite rude tbh,we asked where we stand in regards to returning the car and get the old car we used to trade-in,his reply "no can do as the car you bought isn't faulty",everything we said on the phone he was very dismissive and hung up on us. We have booked it into our normal reliable garage to get looked at properly and while on the phone we mentioned it was from bridgend,their response "you're kidding me that's the third car this month from they cowboys,they don't even check the cars properly they just throw them on to the forecourt looking for a quick sale." Please if you don't want constant hassle..avoid this company and go elsewhere,they might look all professional online and in person but they are hiding things and aren't interested if you report an issue with your purchase!

My car door was damaged and the insurance company asked me to take it to Bridgend motors for repairs . After inspection I was given a date for repair in two months time. I handed my car in and a day later told it would take a week to repair a door . Unhappy about the time it was going to take I was told a manager would phone . Still awaiting for that call

I have just purchased a Mazda from Bridgend and would like to thank the salesman Phil for his professionalism and curtesy , there was no pressure at any point to buy and I found everyone very helpful. I accepted what I consider a fair price for my previous car and look forward to driving my new one, I would recommend Bridgend garage to any prospective customers. William

Very professional and explained things very well all the salespeople were very helpful

Sales team were great from start to finish, even got me a discount. Aftersales went that extra mile to sort out an issue with car that occured after 2 months and it never cost me a penny, excellent service all round.

Excellent service from Phil, nothing to much trouble and seamless transaction, thanks. Highly recommended.