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33 reviews from our car dealer reviews community
Leave a review for Bridgend Group Kilwinning
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33 reviews from our car dealer reviews community

Leave a review for Bridgend Group Kilwinning
Leave a review
"FIRST CLASS"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Corsa from Bridgend Group Kilwinning, did the research beforehand so we knew what we wanted before we went in, but still had a choice of cars to look at, the sales guy was really good, spent a bit of time with us, talking through the different options and we are really happy with the one we bought, we did have a couple of niggles but the girls on the service desk pulled out all the stops to get things sorted quickly without any fuss, just the way it should be.

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+0 Found this review helpful
"Great Experience All Round"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had an Idea of the kind of thing I was looking for, but was not sure on exact make/model. Spent a couple of hours here looking round and test driving different things before settling on a Nissan Qashqai. Salesman could not have been more helpful, answered all my questions and didn't seem to mind at all that I spent so much time deciding. Got a fair price for my trade in and picked up my new car less than week after I first visited. Very happy, would recommend Bridgend Killwinning.

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"Shocking stay clear"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a ford Kuga from Bridgend Group Kilwinning and its been a nightmare since I bought from them. I told them before I bought was a knocking grinding sound when slowing down. they told me was safe and fine. I was 7 1/2 months pregnant at the time. Told me was dust cause car had been sitting. Brakes were cold. Took it back a month later alternator was buggered car wouldn't start!! now 8 months pregnant again mentioned knocking noise and grinding. Nope nothing wrong with it. Fixed alternator got car home went into labour car had puncture when I went into labour. Hey could have been me so paid for a tyre at local garage. So a month or two later my son goes to open car door it wouldn't open!! As I stated so far away from kilwinning I decided I'd want to fee service and mot as was due a couple of months later. Took it back to get service and mot done. Again mentioned how knocking and grinding getting louder!! Your coil springs are broken Yeah that will be the grinding and knocking noise I've reported!! They said that will be due to condition of roads will be £189. Not covered under warranty Now the Kuga has only done 5000 miles it doesn't go off road and has had issue since I bought car which was reported several times then they advise door Investigation fee is £50. I asked was that under warranty they were not sure!! Then told me price was £390. My reply was I'd rather set it on fire!!! They advised I'd be charged for springs. Eventually they advised would cover door. But not springs. The would order parts Thursday. Would not give me a courtesy car cause I never gave a months notice but my car would definitely be ready latest Monday. Now Tuesday I've called part still not arrived. Seriously unhappy!! Useless unless they are selling u the car then they ain't interested.

"Sale of SLK"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

First class service. Very professional. Recommended to all

"Don't use"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was sold a car that had clearly not been checked properly. Have had multiple issue since I got it under a year ago. Bridgend have grudged fixing it under warranty. Will never use again and I advise u to not use them either!

Pamela horsley in response to Don't use

Funny I'm having same issues too.

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"Wouldnt go near this garage"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

currently have no car. Despite having almost 2 years and 6 months of outstanding finance to pay. Bought a Hyundai Tuscon 2009 car from here 15 months ago cost £7.5k. Low mileage for car this age, 54000 miles, traded in a great wee runner got a very low price for my old car that I've traded in for for this heap of $%it but had nothing but issues re engine management light coming on within first few weeks, then power steering leak within weeks. Failed MOT required 3 parts tried to say one part was going to cost £1100 alone so queried this got price reduced to £750 for parts and labour. Had this car for 15 months later spent close to £2k now the whole engine has died. Apparentley they got one of the girls to call me despite me requesting a manager from the services contact me regards this but not heard anything back it's going to cost £3k to fix. Its currently a non runner. Loved the car but if it's going to cost £3k to fix the issues with £5k still outstanding on the finance, I'd question anyone buying a car from here EXACTLY what you are buying or where they're buying their cars from. I fear it may be auctions and they're doing them up, Waiting to hear back from the manager or directors. I'm about to contact the finance company and then it will be a civil court action if nothing is done about this. I'm also taking it to Hyundai garage for reputable mechanics to take a look for a second opinion. Another £80 as the car is in bits in Bridgend Garage I fear paying them £3k and they won't fix it correctly would prefer this to be at a Hyundai garage with Hyundai technicians looking at it.

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+9 Found this review helpful
"Great Service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from here and the salesman Graeme was great, explained everything to me and answered any questions I had. I had a small issue after a few weeks and called the service department who were very helpful and got the problem sorted for me straight away. Fantastic service and would not hesitate to recommend! Thanks again!

"Never Ever Deal With This Company"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a £9k car last year with a warranty for two years. I should’ve checked but the sale price was near £2k overpriced in the first place. Long story short - I got fiddled out of the 2nd year warranty on a technicality. Civil matter to be pursued regarding warranty. When I said that to him “Good go ahead. Phone your lawyer” (and he thinks I am all mouth and called me an ignoramus they are about to find different on that score). If after consulting fully with my lawyer. On checking documents I believe they have broken the sales agreement. That’s another matter for my very expensive lawyer. If I win any of those civil complaints. I may decide to take further action regarding the legitimacy of their operation, in how they support physical confrontation, threats and all. Once they have your money they are not interested, as previous reviews attest to, they have no after sales. Avoid this company.

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+8 Found this review helpful
"Bridgend Motors are a joke"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a range rover sport from Kilmarnock dealership over £30000 worth of car only to have it 3 month till the engine went 3 days after there 3 month cover ran out and when I checked the warrenty they sold me there was only a £1000 maximum claim on a £30000. they are taking hard earned money off of people it’s nit been the first time this company has had bad feed back back lenders are still happy for them to get finance off them I will I checked this garage out as if I had seen all the bad reports, I would have stayed clear of this garage Bridgend Motors, you’s are a company that are out there to take good money off of good hard working people. stay away people

"Terrible "
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought car from Bridgend Group Kilwinning and had nothing but problems since. Although car came with a warranty nothing seems to be covered by it. Now have a hefty quote to fix latest problem so took car to Vauxhall to get their opinion and turns out it was there before I bought it so now waiting to see what they are going to do about it I suspect not very much, wish I had read reviews before.

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Dealership Information

Bridgend Group Kilwinning is an Franchise dealership that is based in Kilwinning. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
33 reviews2.5 out of 5 stars — Rated Average
Excellent
12
Very Good
0
Average
2
Poor
4
Terrible
15

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  • Contact Information

    Address

    Bridgend Group Kilwinning
    Old Glasgow Road
    Kilwinning
    North Ayrshire Council
    KA13 7JB

    Get in touch

    01294 555400
    http://www.bridgendgroup.co.uk/

    Opening times

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    Dealership Statistics

    36%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Bridgend Group Kilwinning

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