0% Reviews
replied to
0% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


1 review from our car dealer reviews community
Leave a review for Bristol Street Chingford Vauxhall
Leave a review

1 review from our car dealer reviews community

Leave a review for Bristol Street Chingford Vauxhall
Leave a review
"BSM poor sales and after sales service"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If I could give Bristol Street Motors Chingford a minus rating, I would. The level of service provided is disappointing and not what I expected. The sales team, who was supposed to prepare a Vauxhall Corsa I purchased on 20 December 2023, overlooked the rear parcel shelf and the missing puncture repair kit, necessitating a return to the dealership. I was also informed that the vehicle had been serviced, but no evidence was provided, and the MyVauxhall App was not updated. I had to request written confirmation. I have grappled with intermittent issues relating to the door-ajar sensor and the oil pressure warning light. Despite all doors being closed, the persistent problem of the door-ajar light has been a significant inconvenience. It necessitates opening and closing the passenger and driver's doors before the light goes out, a routine that has been ongoing since I purchased the car. I reported this to BSM, and they booked the vehicle for an investigation. However, the video report I was sent did not mention the door ajar issues but covered the vehicle's tires, suspension, brakes, steering exhaust, and underside. When I collected the car, I spoke to the service manager, who said it was unusual for both doors to show a fault and that I could the vehicle whenever it happened again and leave the car for a few days for a technician to drive it home and see. My issue is that they had the car for one and a half days and advised me they could not find a fault. I spoke to a woman at the service desk who was reluctant to allow me to talk to the mechanic; I got the impression she was trying to persuade me to accept a vehicle of low quality!! The oil pressure warning light problem is not just an inconvenience; it poses a severe safety risk. It causes the car to go into limp mode, rendering it undrivable. On one occasion, I was on the carriageway when it suddenly went into limp mode. I believe BSM did not carry out a proper diagnostic, as no evidence was provided to me. Furthermore, having taken the car to a few local garages, they were able to identify issues with the car's electrical circuit within 10 minutes of plugging it into the diagnostic tool. These issues related to the car’s ECU and door sensors, along with other issues, which they cleared and updated some software on the system. My concern is, why did BSM not identify these faults? I think it’s only fitting to review my experience since BSM Chingford and BSM head office have decided to ignore all future correspondence from me. They want me to pay them £120 to diagnose faults I reported within six months of purchase, and with the warranty period. I will let you draw your conclusion based on my experience with BSM.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Car Leasing Deals

Kardi Powered
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

Bristol Street Chingford Vauxhall is an Franchise dealership that is based in London. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1 reviews1.4 out of 5 stars — Rated Terrible
Excellent
0
Very Good
0
Average
0
Poor
1
Terrible
0

Add Review

  • Submit new information

  • Contact Information

    Address

    Bristol Street Chingford Vauxhall
    Shadbolt Avenue
    London
    Greater London
    E4 8GP

    Get in touch

    http://www.bristolstreet.co.uk

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    0%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Bristol Street Chingford Vauxhall

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more