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I recently purchased a Ford Focus from Brockham Motor Company, and we have been over the moon since. I'm enjoying the experience and getting used to the car. It's a bit of a change for my husband as he's used to Skoda's, but he's gradually warming up to it. The customer service exceeded our standards, and the staff member Rikki was really helpful, friendly and highly accommodating. We appreciate his assistance, and we'd rate our experience a solid 5 out of 5. It's been a really nice run.
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Paul Giles from Brockham Motor Company in response to We like Rikki
Thank you for the review, I will pass your comments onto Rikki and am glad you are enjoying the car.
I recently purchased a Skoda Karoq from Brockham Motor Company, and I'm delighted to report that everything is running perfectly. The customer service has been top notch, and the entire experience has been lovely. I'm thoroughly enjoying the driving experience, and the car is running smoothly. I couldn't be happier with my purchase, nothing but the best of the best for Brockham!
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Paul Giles from Brockham Motor Company in response to A pleasure
Thanks Emma, always nice to deal with you and I'm glad you are enjoying the lovely Karoq.
Very happy and the Hyundai Tucson is running as it should. Thanks Brockham Motor Company!
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Paul Giles from Brockham Motor Company in response to Running just as it should
Thanks for the review David good to hear the Tucson is doing it's job.
No dramas down here at Brockham Motor Company! These guys have been Fab and have been the best I have seen in a good while. The buying process was easy and straight forward with no issues in the slightest. Rikki has been nothing but helpful and provided me with second to non customer service. A straight up 5 stars from me.
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Paul Giles from Brockham Motor Company in response to Second to non
Great review Adam, glad you are so pleased with our service, I will let Rikki know.
I was initially dealing with Paul when I came to view the Tiguan, later on during the process I was doing most of the dealings with another very helpful chap called Rickki. Both staff member's were just as great and as helpful as easy as each other to be completely honest. These guys stuck to their word! Just before I purchased the car we had a talk about a Cambelt being changed as and when it needed to be, these guys stuck to what they said they was going to do and this morning they changed the cambelt which I was very impressed with. The chaps were very nice to deal with, easy going, easy to get along with, I would deffo rate full 5/5 these guys have been very helpful!
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Paul Giles from Brockham Motor Company in response to Very nice people
Thanks you for taking the time to give such a thorough review, your comments are appreciated.
I can happily say I had a lovely experience down at Brockham Motor Company dealing with a gentlemen called Paul! Paul was friendly throughout, welcoming, a personable chap and very reasonable with everything. The VW I purchased has been enjoyable to get used to and I am very happy with the choice I made. I am very pleased!
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Paul Giles from Brockham Motor Company in response to Personable Paul
Thanks for such a lovely review Rhianna, I enjoyed meeting you and your family and hope you enjoy the car.
Down at Brockham Motor Company I received very impressive customer services. Paul was the chap I was dealing with and he was extremally helpful and did the utmost for me. If I ever buy a car again and I can assure you, this will certainly be the first place I come. The Vauxhall Astra has been highly reliable and a great run around since the day of the purchase. Faultless service. If I could I would rate 6 out of 5!
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Paul Giles from Brockham Motor Company in response to Deserving a 6/5!
Thanks so much for the review Keith and I'm glad the car is doing such a good job.
Me and my partner came to Brockham Motor Company and purchased a lovely little Silver Skoda, its a great car and that is doing the job perfectly. We are just waiting on getting it back in at Brockham just to touch up a few small scratches and then we will be on. We are very happy with how everything was handled, the gentlemen dealing with us was very informative, knew a lot about the car and reassured us though the process. All of our questions were answered thoroughly! 5 star service for definite!
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Paul Giles from Brockham Motor Company in response to Definite 5 stars
Thank you for your enthusiastic review and I'm glad you are pleased with the car, please let us know when we can attend to your scratches, our detailer comes in friday and will do it while you wait.
I can not sing Paul's praises enough, he was purely and simply amazing and looked after me so so well. Dealing with Paul was a pleasure. I would use Brockham Motor Company without second thought and I would love for my friends and family to use this dealership and experience the brilliant customer service that I did. I must say, I am loving the car. It is well and truly a gem, I have only had it 1 week but I am very much loving and and it does drive very smooth. Thank you.💗
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Paul Giles from Brockham Motor Company in response to The best experience down at Brockham
Thank you so much for your great review Christina, I am glad you are pleased with the car and hope it does as good a job as your old Touran.
I am seriously happy with the out come down at Brockham Motor Company. I came to view a car which I really really liked the look of (Seat Leon), I had noticed it was time for a cambelt change which kind of put me off, I was just about to email Paul who I was dealing with at the dealership, I then saw his email saying that he has changed the cambelt as it was due because of the milage. Now, that really stood out to me, he did that off his own back and that was a huge plus factor and filled me with reassurance. I didn't even have to ask! If in the next few years these guy's have the type of cars they have in stock now, well priced and reliable, then you know ill be back here! It was my first time using Brockham Motor Company and I would certainly recommend.
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Paul Giles from Brockham Motor Company in response to Highly Recommendable
I appreciate you taking the time to leave us such a thorough review and I'm pleased that you appreciate we do try to do things right and preempt things that may be an issue for the customer. We hope to see you in the future.
Brockham Motor Company are a family owned business trading since 1947, the current husband and wife team have owned it from 1992 and moved from the beautiful Surrey village of Brockham to Horley in 2001.
We are situated conveniently in Horley town centre and serve Horley and the surrounding areas of Redhill, Smallfield and Crawley we also draw lots of corporate customers from Gatwick and its surrounding business’s.
Brockham Motor Co have a modern well equipped workshop and up to date MOT bay plus a showroom and forecourt for our used car display, we also include a customer waiting area, drinks and toilets.
We always stock a variety of used cars generally of 3-4 years old, we sell cars we would be happy to own ourselves, cars that are reliable and easy to live with. Generally our cars will be one owner with full service history’s and come with a new MOT, service and warranty.
Brockham Motor Company have a simple rule in business, whether its sales or service, treat people like we would like to be treated ourselves, fairly, explaining things clearly and politely. This straightforward approach has built a loyal and growing band of customers.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 1945
Brockham Motor Company
Smallfield Road
Horley
Surrey
RH6 9AU
Mon | 08.00 - 18.00 |
Tue | 08.00 - 18.00 |
Wed | 08.00 - 18.00 |
Thu | 08.00 - 18.00 |
Fri | 08.00 - 18.00 |
Sat | 09.00 - 16.00 |
Sun | Closed |
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