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67% Recommend
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58 reviews from our car dealer reviews community
Leave a review for Brooke MOT Centre
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58 reviews from our car dealer reviews community

Leave a review for Brooke MOT Centre
Leave a review
"Mr Out Of Pocket"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thusday- was desperate for a car as mine had died and although unsure about car and salesman, I put down £100 on a car to collect Monday as they said they were too busy to get it ready before-also salesman said someone else was coming later to look at car. Next day was warned by friend who had had a lot of dealings with this business not to buy the car without lots of checks or a long warranty. Decided not to go ahead so tried to contact business leaving messages on Friday evening and got someone on Sat morning and employee said he'd sort refund after weekend. However, on Monday got email from original salesman who said the business would not do refund as they had done MOT and service, despite the fact that the money was a deposit against the car and I had not been told the deposit was non-refundable and though if they sell the car soon, they have lost nothing. Cannot understand business operating in this way, as £100 is peanuts to them against gaining a bad reputation. Do not buy unless very sure about vehicle.

"Jeffery Sartin"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a VW POLO over the phone today from (BROOKE MOT CENTRE.) I must admit, not something I've done before, but I felt the guy I was talking to knew his stuff. There wasn't any waffle and he knew everything about the car I wanted to know. There was no money off the asking price but I did mange to haggle a free cam belt change out of them inc in the full asking price. We are Collecting it next Saturday, so let's hope it's as good as they say it is. Fingers crossed!

"Russell Kingsley"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After looking at lots of vehicles around Norwich we finally narrowed it down to 4 vehicles, two of which were at Brooke mot centre, great! Anyway long story short the first two vehicles we saw were both very tatty and the other was mis described so we quickly made decisions on both of those. As previously thought our daughter straight away fell in love with the little black Citroen and after a quick drive we did a deal. They agreed to service, mot & valet the vehicle and also fitted two new tyres as part of the mot. All in all very happy with the service and liked the fact they have there own workshop so our daughter can run the car in when ever she wants over the next 3 months free of charge. Excellent peace of mind, well for us anyway! You never when buying a used car

"Rachel hart"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

DO NOT BUY FROM BROOKE MOT CENTRE. Absolutely disgusted by how much me and my partner was lost out on due to a car they sold me. She purchased a car last year, wanted a bigger car due to expecting our 3rd child. From the start I knew the bloke was dodgy. £3495 for a corsa 1.2 with over 85,000 milles I didn't want her to buy this but was her money. He put a fresh MOT on the car. With no advisories (funny that!!). For her to later find out that the car had so many problems. Including the brakes and fluids. Costing her well over £600 to repair. How this person can sell a pregnant lady a car knowing it had faults but clearly giving her a questionable MOT.

Brooke Mot Centre from Brooke MOT Centre in response to Rachel hart

Evening Or Morning depending on when you read this. We feel this is a very un fair review, as this is the first contact made with us since there purchase back in October 2014. It's obviously been in for an MOT as it's now a year old and failed. Due to the fact they haven't even contacted us Since purchase makes me wonder what are they actually moaning about. If you notice it's not even the buyer it's the boyfriend. Anyway every vehicle we supply comes with a 3-6 month parts and labour warranty. We never even saw these people once since them buying the car. Most used cars a year after purchase will wear and tear and probably fail on something. Now this car obviously needed brakes, well that's fair enough, how many miles have thay covered In the last year. Very un fair review, and we're sure you'll agree. Many Thanks, Brooke Mot Centre 01508 558666

"Harris"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I took my old bike for an mot today. I haven't used it much since the last mot mind you. I've only covered about 300 miles if that. I waited with it whilst it was done. The old girl passed which I was happy about. £25 pounds later, Good service very happy. I'll be taking mine & my wife's car up there when they next need a service or mot that's for sure

"Mr and Mrs Grieves review of Brooke MOT Centre"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We recently had all three of our cars serviced and MOT'd at Brooke MOT Centre. We were made to feel very welcomed, offered tea and coffee, lift home and collection service once our vehicles were all ready. My wife took advantage of there special offer, which allowed us to save £90 pounds on MOT's as they were all free. Great job, well done. Thanks guys see you all soon. Mr Mrs Grieves.

"Mr Hobbs"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently had our vehicle serviced and also had an MOT. Very happy as I got we got our MOT for free, as we opted for their special offer. See you next year Brooke MOT Centre.

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"Ao"
3.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is a review for Brooke MOT Centre, Norwich based on ratings only as the reviewer has chosen not to leave any comments.

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Dealership Information

Brooke MOT Centre is an Independent dealership that is based in Norwich. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
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Ratings
58 reviews3.8 out of 5 stars — Rated Very Good
Excellent
40
Very Good
1
Average
2
Poor
4
Terrible
12

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  • Contact Information

    Address

    Brooke MOT Centre
    Norwich Road
    Norwich
    Norfolk
    NR15 1HJ

    Get in touch

    01508 558666
    http://www.brookemotcentre.co.uk

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    Dealership Statistics

    67%
    Would recommend this dealer to family and friends
    12%
    Percent of reviews responded to by this dealer

    Additional Information About Brooke MOT Centre

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