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Very happy with salim the sale person very helpful staff and understanding, The staff at Brooklands got me in the car I wanted would recommend friends to use them. Thank you salim and staff
Highly recommend brooklands. I've been coming here for a few years now, and the staff and work has always been 1st class . They are always happy to help and give advice. I couldn't go anywhere else. A great team .
Reviewer has confirmed their email address
Unfortunately Ithe car I bought in its first month needs a major repair so I rejected the motor by email, which is their process. Unfortunately now I am without a vehicle, for personal and work purposes. Been waiting 2 days and spoke in chat and was assured a member of staff would be in touch shortly. I am Still waiting jury is out, I requested they get me into another car or refund me as is my right. Hopefully they will do the right thing, but communication is key. I hole this canturn into a positive review.
Reviewer has confirmed their email address
I recently m had a service and mot done, very competitive on price, fantastic customer service and the car was cleaned inside and out free of charge, would highly recommend.
Car not bought from here but used as RAC approved repairer. Brooklands first received a car on the 14th August I had bought elsewhere as they are part of the RAC warranty scheme but as of 23rd September it has still not been fixed. After replacing a couple of parts which unfortunately did not do the trick, it was left with them on September 11th to be looked at by an electrician. Aside from the frustration at the seemingly never ending saga, I am wholly unimpressed with their lack of communication. I did not expect to be contacted on a daily basis but did expect to be given relevant information so as to manage expectations. I had to ring them on the 15th to learn that it had gone to the electrician on the 13th. Again nothing was heard until I rang on the 19th and was told that a part was about to arrive and that the car should be ready within 48 hours. That time came and went and when I rang today , the 23rd ,at 12:15 , I was told that he was just about to ring the electrician and would get back almost immediately. Needless to say that did not happen That was nearly 2 hours ago. I am at a loss to understand why this is in anyway an acceptable level of customer service.
What an absolutely fantastic car buying experience one of the best ever John was a top bloke friendly and professional would definitely recommend these for your next car
John was very helpful and friendly and sorted everything out ,top class service.
Reviewer has confirmed their email address
Good range of cars at a competitive price. Bought from them 5-months ago. Had a minor issue 2-months in, but they took the car in and had it ready in less than 4 hours and at no cost to myself. Would buy from here again.
Reviewer has confirmed their email address
Just got back from taking my car in for a bulb replacement and when the job was done I asked what the damage would be and they said "free of charge...it's just a bulb." Went there for my MOT a while back as well. Would highly recommend.
Took my 1.6 TDI Leon for its annual service and MOT. Good cost, got it back on the same day good communication to update me. Really friendly and helpful staff and also got a card for free mot next time round,
Reviewer has confirmed their email address
Brooklands Motor Centre is an Independent dealership that is based in Leeds. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Brooklands Motor Centre
162 Armley Road
Leeds
West Yorkshire
LS12 2TY
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