Anonymous, August 2018
"Good service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Brooklands Motor Centre were great.
+0 Found this review helpful
Stephen W, August 2018
"Highly recommended "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I bought a vw golf from Brooklands just over a year ago. It's been a fantastic buy. The car was immaculatey presented when I bought it and the process of buying the car was trouble free. These people know how to source good cars. Would highly recommend taking a look at their stock rather than the big car supermarket type places.
+0 Found this review helpful
Nigel M, August 2018
"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Great service from knowledgeable, professional and nice people
+0 Found this review helpful
Raj S, July 2018
"A Quality Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
A quality service everytime at Brooklands HQ.
Highly recommended.
+0 Found this review helpful
Scott, May 2018
"Very good company "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Had a very good experience at brooklands all there staff was very helpful and I’ve had no problems with the car I’ve bought drives lovely and in very good condition for a used car would highly recommend.
+0 Found this review helpful
Akeel, May 2018
"Brilliant customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Thank you lads. I bought my Audi tdi
A week later I accidentally put in the wrong fuel ...
Brooklands Motor Centre arranged to pick up the car sorted out the wrong fuel I put in. I had my car back the same day.
Thank you,
Thank you,
Thank you.
+0 Found this review helpful
Paul, May 2018
"Great experience at brooklands leeds"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Had a lovely experience buying my new BMW from these guys the sales team and the lads in the service centre couldn't have done anymore for me. Highly recommended from friends of ours, so glad we made the trip. Thanks to all the team. Great job
,
+0 Found this review helpful
Sam, May 2018
"New qashqai"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
bought my new qashqai on finance from these guys and it was a quick and simple transaction. Came in the morning to get my finance sorted and they prepped the car the same day so i could take it away the same day. Was perfect for me
+0 Found this review helpful
Harry S, May 2018
"Very unprofessional sales "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very poor quality of service, made disrespectful remarks. The car i was interested in was affordable for myself but they weren't interested and were pushing for the bigger sale. WOULDN'T recommend to anyone
+2 Found this review helpful
Terrence row in response to Very unprofessional sales
This company are rubbish do not listen to any reviews from them the good ones are mainly from staff who have put them on.
Rude, arrogant and do not care about after sales.
Philip, May 2018
"Great car......"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Let's put a few things in prospective, if you was spending a lot of money on a car would you buy the car and then check afterwards if the car is road worthy or accident damaged or any finance owing, I'm guessing a lot of people would, I am one of them people that don't buy from dodgy places, I read reviews before buying anything check everything out first, main dealers yes you have more confidence in, and to be fair I am a repeat customer of the car people who in my books I rate highly, so my story is me and my partner have been looking for a black s max sport with average mileage for a long time, to my surprise brooklands had the car we wanted, part ex only offered £300 for Astra, you are always best selling your car private, I sold the Astra 5 days later for £1100, I did my own hpi on the car, all come back clear, I also had the AA do a 200+ point check on the car for extra piece of mind only minor problems where highlighted electric folding mirror on one side didn't work , odd scratch expired gel for tyres etc, so all in all car was a good one, yes I paid the extra but I've got 5 kids to get in this car daily, garage had nothing to hide, bad reviews give you a bad reputation, I am in retail and I know bad customer service can ruin your business, so I would have no problems in buying from the garage again, a lot of nice cars in stock, so far our car is lovely and had no problems.(touch wood)
+0 Found this review helpful
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