Bought a car and didn't even get it home b4 it broke down. I know buying 2nd hand cars this can happen. They got it recovered and said they paid for a new engine and turbo , however it was done on my warranty which I pulled them on and admitted . But it was done. They said it may smell for week as new engine. It took weeks and they constantly fobbed me off be done tomorrow day after day. 2 month later it still stinks when warm due to engine not fitted properly and leak. There is an sos fault (telematic control unit) at buying car which was told they ordered part to fix it but haven't and just ignore calls / texts . Constantly fob offs in days they answered calls messages. I know buying a 2nd hand car is a risk but shocking aftersales (ignore ) . Shame as seemed decent lads at purchase stage but would seriously avoid . Take ya money and ignore

Very pleased with my F-Pace Jaguar Terry & Paul were very helpful nothing was a problem to them. Took my car in part exchange. Great customer service, All staff very friendly.I would definitely recommend Brownlows to friends and family. Thank you all so much. Pat & Glyn

Very easy deal with, fantastic service from friendly staff. Would definitely recommend and I will go back again. Thanks…

Very pleased with my range rover Evoque I bought, Terry & paul was very helpful nothing was a problem to sort out exchanged my car great customer service very friendly I would defo recommend Brownlows to friends thank you so much love my car.

Got Ford Kuga st line great colour. Sales team great very easy to deal with and treat you as a person they listen. Car went back for minor hiccup sorted with no hassle or problem 👌

I live in shetland . So buying a car is done unseen and on trust that the dealer will give an honest appraisal of the car . Only twice in the last 30+ years have i been caught out . Brownlow cars takes the latest place for that award . Black Bmw, low mileage , higher price than most but thought this would be reflected in the car, unfortunately the only thing reflected were scratches . The car is covered in them , the alloy wheels are all scuffed a;; the way round , the drivers seat is ripped , the passengers door interior has deep scratches in it . Looks like it has done 3x the mileage . I phoned up Terry to tell him i was disappointed in the car , he said what do you ecpect it is a second hand car , i mentioned the ripped seat and he said that i had seen pictures of the car . I said that the rip was not in the pictures and he hung up on me < very rude indeed . Would highly recommend if you do buy a car from here you inspect it very carefully , as they seem to think it is acceptable to have rips , scratches and scuffs on a 7k car . 2 days in and the battery appears to be duff as well !