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I bought a 09 ford ka from Broxburn Motorzone in June and have had nothing but hassle with it! Two weeks after I got the car it wouldn't go into 5th gear or reverse so I called the company, to this day 5 months later I'm still waiting on the numerous call backs I was told I would get. The battery on my car went a month after this and now surprise surprise my handbrake has broken. I'm disgusted with this I have this car for the next 3 years and there's nothing I can do about it. I had an 03 plate beetle with 130,000 miles on it and had no issues at all the 2 years I had it. Broxburn Motorzone aren't interested the minute they hand you the keys all contact ceased!! I would never ever buy from these again and I advise you to do the same!!
Total rubbish experience, I would not recommend this place to any one. My car has been into get fixed now for the third time after 6 weeks. No joy and for that reason I recommend people to stay away.
What can I say absolutely great guys dealt with Lee and only Lee which was great not being fobbed off with just anyone available car was good money for what year it was no small print everything explained before purchasing the car waited a little longer to take ownership but that was because the car needed a few parts out of there hands as it was a supplier issue but nonetheless fantastic motor company would definitely buy a another car from them.
As others write "be careful" I had bought a car "sight unseen" and I said if a big problem became apparent would I get my deposit fully refunded. I was told "yes". Anyway they didn't have any history so I wrote to the last keeper who had engine issues resulting in cylinder head skim and she said"the car was never the same since". Since this time two local car garages said to me that I ought to not now buy the car and Broxburn Motorzone would not keep their promise of a full refund after I withdrew keeping £60 back for a "preparation fee". After complaining my bank have refunded me my card payment deposit in full. I would have otherwise have taken court action. The car was a distance purchase for my daughter who is in Scotland, it does appear this company buy trade ins from main dealers without checking the cars until someone looks to buy them. I wouldn't trust these people one iota.
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Very bad experience, read bad reviews about Broxburn Motorzone but took it on board and went along to see anyway, I really wish I hadn't. I bought a car and so far ive had 2 problems, but to add insult to injury I was spoken to by a member of staff like utter ****. I would highly recommend you go elsewhere if you are looking to buy a car and come across this dealership.
I purchased a vehicle last month from this company, to say their communication skills are awful would be an understatement. It took them 4 attempts at the paperwork. I informed them I would be getting the vehicle independently checked and if there were any problems I would be returning it to be rectified needless to say several problems were highlighted I notified them ASAP but they couldn't fit it in for another week. Now been told well you have driven it and used it. If this car had be properly checked then these things would have been seen. Make sure you get the AA or RAC to check it's worth the money before you buy it they refuse to let you get it independently checked walk away.
****WARNING - DO NOT USE THIS COMPANY**** I placed a £100 deposit to ‘hold’ a car at this dealership, the car had only been viewed online and the deposit was placed with the understanding that if i did not like the car i would have my money returned. At no point was it stated this was a non refundable deposit. I came and viewed the car and it was not to my needs. When i informed them of this not only were they rude and unprofessional but refused to return my deposit. On numerous occasions i called the office to be continually told they would call back or were not on site. This continued for 3 days. They reference T&C’s on their website – to which there are none. There was no contract signed or viewed which stated this deposit was non-refundable. I am now £100 down. Very unprofessional company.
The sales experience at Broxburn Motorzone was excellent, very straightforward and any little issues such were rectified with no hassle. I would recommend them 100%
Reviewer has confirmed their email address
Called them up and they said the first car is available. I came all of the way from Fife to view the car and buy it only to arrive with someone else test driving and buying it. This is wrong, they are a company that lie through their teeth just for a sale, please beware.
I bought my new car Ford Fiesta edge from Broxburn motor zone end of June and am delighted with it. The staff at BMZ are friendly and helpful. They dealt with all the paperwork for my new car. When I picked up the car it was presented to me spotless. I would recommend Brozburn motor zone in the future.
Broxburn Motorzone is an Independent dealership that is based in Broxburn. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Broxburn Motorzone
2F Dunnet Way
Broxburn
West Lothian
EH52 5NN
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