Ella was knowledgeable about the vehicle I was interested in and informed me of everything that was available on the service plans and the part exchange price was fair. Would definitely purchase another vehicle off Ella.

Bought a car 2 moths ago which has had its problems now engine management light staying on contacted they’re workshop to be told can’t be seen until 12th January , I spent most of yesterday with customer service guy “Dan Morrey ) telling me he can’t advise me and too busy so it will have to be 12th jan 2023 it needs to go on diagnostic machine , I had someone do a diagnostic test yesterday which stated 5 faults found with error codes and forwarded it to him he then replied saying they don’t tell him anything and codes didn’t either , I found the codes on Google he still wouldn’t help he doesn’t recognise the findings it has to go on they’re diagnostic machine ? I’ve tried explaining I’m totally dependant on my car to get about I have no other vehicle my nearest shops are 3 miles away and I can’t walk through country lanes etc I have appts to go to etc there is no compromise with these people , within the first week of buying my used car the wing mirrors didn work along with other problems they don’t respond to calls messages etc they take your money and run ,give you all the spiel while taking your money then don’t deliver , if you want customer care and aftersales go somewhere else as you won’t find it here , never again

I went in looking for a specific car which they did not have in. However the staff were so helpful and we were still able to come out with a car within my budget. Ryan Bayliss was really patient and knowledgeable about the cars at MG.

We have had 4 Renaults over the last 30 years and our last Renault Megane cabriolet for over 9 years. We’ve never had issues with them. We looked around lots of garages in the midlands to find an automatic car that we would be happy with. Luckily we found the very car we wanted at Budgen Motors in Featherbed Lane Shrewsbury at a reasonable price. We are Very pleased with our purchase of a used Renault Kadjar. Many thanks to salesman Mike Weaver for all the help and assistance throughout the smooth purchase and transfer of the vehicle. We are looking forward to many happy years motoring about in it. Thank you Mike!

Called in looking to change our car - saw the MG and were hooked. After digesting the details provided by Aaron, we returned next day to purchase. Aaron was helpful, knowledgeable and above all, amenable, making the whole experience as smooth as possible. Love the car - it's just the ticket, thankyou and hope the aftercare experience is as good.

Needed to change my car went back to budgen because thats where i bought my cactus from and i am so glad i did ella was fantastic nothing was too much bother from start to finish , she explained everything too me , she phoned me a few times to explain how everything was going , sat with on the day i collected it and went through everything in the car to tell how it worked and she rang today to make sure i was still happy with the car , brilliant service would recommend them to anyone

We bought a car from you and it was faulty from day one. The car started making a terrible noise after driving a few miles. There was no spare tyre or even a battery operated pump in it..Also the executive was very suggestive.

Don’t waste your time or money with budgen motors!! They accuse customers of lying, ignore any emails, calls and customers in person, lie about the cars milage on paperwork and will refuse to fix your car even though it’s under warranty. ETC. The list is endless. I wish i could give them 0 stars