We visited the showrooms in Telford looking for a replacement car. We were looked after by Mel of the Renault dealership who quickly understood our needs and quickly found a suitable car which we test drove and agreed to buy. The paperwork was completed with minimal fuss and, to date, we are delighted. Altogether a good experience thanks to Mel and her support.

i saw a sandero on autotrader & left a message to contact me. the next morning melanie contacted me & arranged a viewing instantly. i viewed , liked & purchased on the same day. melanie sorted everything out for me very swiftly & without any fuss , she made me at ease with every procedure . melanie arranged for me to pick it up three days later , and everything went very smoothly. in my opinion melanie is a great asset to budgen motors , well done !!

Excellent service from Freya at Budgen Telford, from the initial message I sent via Auto trader. Prompt call back, straightforward negotiating on the price of a used Renault Captur, to collecting it a week later.

I have just purchased my new car from Jaime in there MG dealership, visited the site after seeing the car on there web site with in 30mins l had agreed the deal and the car was made ready for me to collect on Wednesday 29th, which was only 5 days later. All was made clear and simple by Jaime who is a credit to the company, will l have it serviced there yes, will l recomend yes, if you looking to buy an MG go see Jaime at Bugen Telford great dealership top staff, and top product thank you Jaime

Saw Renault Clio on line I wanted. Spoke to Mike who was very helpful .car was delivered on day promised and I am very happy with car. I would recommend Telford dealership to anybody in future .thanks again

Be warned I inquired about a Dacia duster 1.5 dci , it was a 2018 plate with over 58000 miles on clock . It looked a nice car at a decent price ,when I spoke to the sales man on the phone ,Mike, I pointed out that the cambelt should be changed every 6 years of 72000 miles which ever comes first according to Renault themselves !! and if I purchased the car would they change the cambelt .he said I was fixated on this but admitted come 6 months later March 2024 .I would have to pay £600 to replace it . This is on a car valued at £8650 pounds , the point I was trying to make the sales man if cambelt snaps the car is worthless or a new engine costing thousands !! . The part exchange was insulting most garages offered me me between £2000 and £2500 for a Dacia sandero 63 with only 60000 on the clock . Budgens offered me £1500 pounds and they are a Dacia dealer !!! . At the end sales man got shirty and said he would ring me back you've guessed it. Nothing . All I am trying to tell you all out there 1.5 dici engine is 6 years or 72000 miles cambelt change or you could be a lott of money out of pocket cheers xx

If anyone wants to know how to do quality personal customer service, then this is the place you need to go! Nichole and Alex were so swift in getting back to me about any enquiries I had and were extremely reliable in keeping me informed at every stage of the process, from first enquiring about the car up to facilitating me being able to drive it away (having worked hard to provide a quick turnaround of 5 days!) I believe when they say they are still here to help with anything even after purchase, that this is clear evidence of being a family-run business and their dedication in their attention to detail towards myself and my needs as a customer and hopefully, one day yourself too!

We purchased a car from there but never again. I think it had been a write off

Excellent service from start to finish at Budgen Motors in Telford!! Absolutely love my new car! Special special thanks to Rob Lackie