All's well with my Mercedes from BVG, just waiting my breakdown of my receipt which has been chased up. I didn't actually go down to the dealership, I found BVG online and the staff were great with me and did a whatsapp video call to have a walk around the car, they were very honest about the condition of the car and I'm satisfied that I haven't found anything they didn't already tell me about. It would be a 4.5 star rating from me, just as nobody gets full marks.

Spending so much money on a car, it had to be the right one and BVG had the perfect grey one for me - I love it! When buying from them the customer service was good but the salesman was a bit busy but I understood, yet there was some frustration over the collection dates as he told me I had 7 days to collect, but this was including the weekend too. I was working away so couldn't get it on the weekend, but that was all sorted and everything worked out good.

I noticed BVG online and had a little browse, the Mercedes I ended up buying caught my eye. From that moment the sales were brilliant with me, they got my questions resolved quickly, they were kind enough to do me a new plate also as they noticed that I had a private plate which was so nice and this was on the car ready on collection. Since having my new car I have no issues to report.

When I first got my Porsche it was a little hit and miss as I had a coolant leak, but that's been all covered under the warranty and now all seems fine. I did see quite a few cars I liked down there and I really liked way the dealership flowed. The customer service when I was buying the car was safe, Syed the salesman is good at his job. Would consider buying from them again, it would of been a 5 stars but due to the coolant leak its dropped to a 4. Overall quite happy though.

I was quite happy with the staff and the quality of the vehicles at BVG. The 5 Series I bought is all good.

I went to BVG due to there decent selection, I was after a particular model and specification and they were the only ones that had one in, and I've not seen one like it since, so happy days! I have had a issue, that I claimed on the warranty for, the staff were sound and sorted it all out for me, didn't have to pay any money. The part ex price they gave me was very fair, I probably would use them again in the future. Everything was Bang on!

I'd give a 4 only reason being is you needed more staff in. There ones that were in were quite busy and bouncing between customers, which takes away from customer experience. Everything else was good. Everyone was nice and friendly. Went the extra mile as well to do a video call to show me the car. When I got there the car was ready to go.

Really nice sales team brilliant really happy with the car my rate is 5

Very friendly, very easy and smooth to buy from, definitely recommend.

Everything has been okay in regards to the car, I feel there is some improvement needed on the communication side of things, as it took a while to be able to tax the car due to the details not being available, but if I was told this prior I would have stayed insured on my other vehicle and wouldn't have been stuck not driving. Apart from that issue everything else has been fine, car was cleaned perfectly and couldn't fault it I am very pleased with it.