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From start to finish I was overwhelmingly impressed with the service I received. Upon arrival I was met by Shah who showed me around the car. He had all the necessary knowledge and answered every one of my questions. I was also able to take the car for a test drive which I was very pleased about. Whilst completing the formalities, myself and my mum were offered and made a hot drink to our liking. Within two hours I had bought a beautiful car and all the paperwork was finalised. Upon waiting for the (free) delivery of my new car, I had many conversations over the phone with a man called Rob who offered great reassurance and again answered all my questions with a proper and educated answer. My car was delivered two days later by Tony, who arrived with a very happy presence which in turn made me even more excited. He even helped me tax the vehicle and once again answered any questions I had without hesitation. Overall, I was extremely satisfied with the experience I got from BVG motors and would recommend them to anyone without hesitation.
Aftersales from BVG Automotive in response to Incredible Experience
Thank you for your kind words and taking the time to leave us this review! We wish you all the best with your new car. BVG Team.
If you see the website saying it closes at 6, no, they close at 5. If you receive an email reply from RACHEL, no, he would say she is not a human being. If you show him the email reply, he would challenge you why don't you call. If you try to be nice, he will be rude. If he gets you mad, he will question why you are rude.
Reviewer has confirmed their email address
Rob was excellent throughout the procedure of buying my new car. Which I was extremely nervous about as I had not purchased a new car for a very long time! He answered all of my questions and reassured me that the car was excellent. The car arrived last week and I was over the moon with the car. It was immaculate to say it wasn't a brand new car. Alf who dropped the car off was also fantastic and helped me with the paper work. I have recommended these guys to my mum to buy her next car! Thank for making the process so stress free! Excellent service!
Aftersales from BVG Automotive in response to BMW X1
Thanks you for the lovely review, it was a pleasure to help you get the car you are looking for and we really appreciate your custom, BVG Automotive.
I bought a BMW 420 a fortnight ago, I initially put the £200 non-refundable deposit down & organised a couple of days later to pick the car up, when I travelled the 120 miles from home to the garage, I was told by the salesman, that the £25000 car I was buying didn't have a logbook & I would have to drive to a post office with a form to apply for one..This obviously isn't how a real dealership would have done business, but I did continue with the purchase of the vehicle. When I got the car home I noticed that the car had a repair done on one of the tyres, a plug had been fitted on a run flat tyre, which is a real no-no, I decided to change the tyres as they also had different sizes fitted on the rear wheels. When the fitter from national tyres was installing the new tyres, he removed the plugged damaged tyre & quite astonishingly, inside the tyre was BVG's name written in yellow paint. So this means that BVG knowingly fitted a plugged run flat tyre onto a car they were selling for £25000. Dealership prices , but definitely not dealership standards. I would advise all to avoid this so called garage, as they obviously have no scrupples about compromising safety. I would of given them no stars, but that wasn't an option...
Good service, Rob and the lads all very polite and helpful nothing to much trouble. Would deal with BVG again.
Reviewer has confirmed their email address
Aftersales from BVG Automotive in response to Great service
Many thanks for your lovely review! We are delighted to hear how well our team have done. Thank you for choosing to buy a car from us.
Purchased a car with headlights that were too low as it was only 8 months old I did not fine out until the MOT which it failed cost £600 for new headlights, also found out car belonged to a higher company, which I wasn’t told about BVG won’t do anything about this, they told me to prove that the illegal headlights were in the car when I purchased it.
Reviewer has confirmed their email address
We recently purchased a Vauxhall Insignia from BVG Automotive. However unfortunately we had to take it in for repair due to a faulty clutch (to no fault of BVG) the warranty company failed to take it on and pay for the repair. However Rob was fantastic and he offered to pay for the work to be done. We would highly recommend BVG and would go back there for any future cars.
Reviewer has confirmed their email address
Aftersales from BVG Automotive in response to BVG were fantastic!!
Thanks you for the lovely review, it was a pleasure to help you get the car you are looking for and we really appreciate your custom, BVG Automotive.
Dealt with Rob from car enquiry until completion of sale. Travelled from Glasgow to collect car was made very welcome , had a few items to be dealt with which was not a bother to Rob. Wish RVG continued success in the future. Fred
Reviewer has confirmed their email address
Aftersales from BVG Automotive in response to Excellent family run business
Many thanks for your lovely review! We are delighted to hear how well our team have done. Thank you for choosing to buy a car from us.
I am so pleased I went to BVG Automotive for my new car, they have a large range of nearly new vehicles with low mileage. I purchased a 2018 Renault Capture only nine months old with 9000 miles on, much cheaper than anywhere else. Rob, the owner, is a really likeable young man and is extremely well mannered. He did everything he said he would and was really helpful in ensuring I was happy with my new car. Celia and David Haigh, Huddersfield.
Aftersales from BVG Automotive in response to Satisfied customer
Thank you for your kind words and taking the time to leave us this review! We wish you all the best with your new car. BVG Team.
We bought a car from Rob at BVG automotive 2 weeks ago. Cars amazing 6month old with a huge saving on list price. It was a pleasure to do business and we will be back!!
Reviewer has confirmed their email address
Aftersales from BVG Automotive in response to Great car!!
Many thanks for your lovely review! We are delighted to hear how well our team have done. Thank you for choosing to buy a car from us.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 543 | |
Very Good | 85 | |
Average | 0 | |
Poor | 2 | |
Terrible | 1 |
BVG Automotive
Unit 1 Hawksley Court Maple Street
Oldham
Greater Manchester
OL8 4PQ
Mon | 09:00 - 18:00 |
Tue | 09:00 - 18:00 |
Wed | 09:00 - 18:00 |
Thu | 09:00 - 18:00 |
Fri | 09:00 - 18:00 |
Sat | 09:00 - 18:00 |
Sun | 10:00 - 16:00 |
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