Dane S, March 2025
"Treated like an adult"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5 out of 5 from me! I felt like I was treated like an adult while I was enquiring about the car and Gareth was really helpful when it came to checking the finance had cleared. There's still some things I'm getting used to on the car but overall it drives well.
+0 Found this review helpful
Sharon from BYD Crewe in response to Treated like an adult
Good Afternoon Dane, We sincerely appreciate your five-star review. It brings us great joy to know that you are pleased with your new BYD and that Gareth and our team provided you with comprehensive assistance. We would like to take this moment to express our gratitude for your business and for recommending us to potential customers. We eagerly anticipate the opportunity to welcome you back in the future. Sharon - Swansway Motor Group
Catherine O, March 2025
"5/5 from me"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Having our Dolphin has been a welcomed upgrade from our old car! This is the first electric car/ new car I've owned and it's going really well, we love it. The app took a couple of days to get set up but once it was up and running, everything else went smoothly. Emma made sure everything went fine and we have no complaints. 5/5 from me.
+0 Found this review helpful
Sharon from BYD Crewe in response to 5/5 from me
Good Afternoon Catherine, Thank you kindly for your 5 Star Review.
We are delighted to hear that your customer journey with Emma and the team went smoothly. We trust you are enjoying the driving your new vehicle.
Can we also take this opportunity of thanking you once again for your custom and we look forward to welcoming you back again in the future.
Sharon - Swansway Motor Group
Gillian L, March 2025
"No problems"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Currently enjoying my Seal U from BYD Crewe and getting on fine with it. Andrew was great on the day and provided a great service. He was able to answer all our questions, and I had no problem with him at all.
+0 Found this review helpful
Sharon from BYD Crewe in response to No problems
Good Afternoon Gillian, Thank you for your 5 star review.
Your comments are gratefully received and we will of course inform Andrew and the Team of this fantastic review. Can we also take this opportunity of thanking you once again for your custom and we look forward to welcoming you back again in the future.
Sharon - Swansway Motor Group
Pauline F, March 2025
"Seal U "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
⭐⭐⭐⭐⭐
+0 Found this review helpful
Sharon from BYD Crewe in response to Seal U
Good Afternoon Pauline, Thank you for your five star review. We trust you are enjoying your new vehicle. Sharon - Swansway Motor Group
Denise L, March 2025
"Smooth process "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I've had my new car for a couple of weeks, and so far everything has been fine with the car. It did throw up 2 warning signs briefly, but they haven't come back on since. I found the process was overall pretty smooth.
+0 Found this review helpful
Sharon from BYD Crewe in response to Smooth process
Good Afternoon Denise, Thank you sincerely for your outstanding 5-star review. We are delighted to hear that your experience with us was smooth. We are glad to know that you are enjoying your new BYD and we look forward to the opportunity to assist you again in the future. Sharon - Swansway Motor Group.
Chris W, March 2025
"Good service"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I would rate BYD a strong 4. The car is a nice drive and was good value as there was no hefty up front payment. I have also received good service, help and advice from the team at BYD Crewe.
+0 Found this review helpful
Sharon from BYD Crewe in response to Good service
Good Afternoon Chris,
We are truly grateful for your 4-star review. Your insights have been communicated to our BYD sales team. We thrilled you were happy with the customer service you received during your purchase. Thank you for sharing your thoughts, and we look forward to welcoming you back to our dealership in the future
Sharon - Swansway Motor Group.
Lisa W, March 2025
"Dolphin"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5 stars
+0 Found this review helpful
Sharon from BYD Crewe in response to Dolphin
Good Afternoon Lisa, Thank you for your five star review. We trust you are enjoying your new BYD Dolphin . Sharon - Swansway Motor Group
Robert G, March 2025
"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
⭐⭐⭐⭐⭐
+0 Found this review helpful
Sharon from BYD Crewe in response to ⭐⭐⭐⭐⭐
Good Afternoon Robert, Thank you for your five star review. We trust you are enjoying your new vehicle. Sharon - Swansway Motor Group
Sean H, March 2025
"Superb car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I've not got a lot more to say other than my car has been superb! Andrew was great throughout, and I've got no complaints.
+0 Found this review helpful
Sharon from BYD Crewe in response to Superb car
Good Afternoon Sean, Thank you for your outstanding 5-star review. We are delighted to know that you are enjoying your new Yaris. We will certainly share your wonderful feedback with Andrew and the team. Additionally, we would like to express our gratitude for your business, and we eagerly anticipate the opportunity to welcome you back in the future. Sharon - Swansway Motor Group.
Thomas, March 2025
"Very happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very happy with how everything went while I was buying my Seal U. Everything the team said they were going to do, they did and the car has been excellent since getting it last month. I have noticed blemishes on the doors where the car has been protected for shipping, but it's not a massive issue.
+0 Found this review helpful
Sharon from BYD Crewe in response to Very happy
Good Afternoon Thomas, We are delighted to learn that your experience with the BYD at Crewe was exceptional. We appreciate your review, and the team will be pleased to receive your positive feedback. We have communicated the concerns you mentioned, and a representative will reach out to you shortly. Thank you very much for your business. Sharon - Swansway Motor Group
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