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Car Service- 1 Friendliness - 1 After sale Service- 1 Rudeness - 5
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On 18 December arrived at Caffyns in Haywards Heath. You won't hear simple "Hello". You must chace thrm to get your attention. When it comes to service, Haywards Heath VW is the rudest absolute unpleasant to deal with. Mondays can be hard for everyone, but you forgot who paid for cars you are selling, for cars you are serving. All must be replaced.
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Caffyns Volkwagen Haywards Heath sold me a vehicle stating it had a recent service, it was 4000 miles into the service, said it had had an oil service, it hadn’t and needed doing within a few weeks of having the car. Tyres were excessively misaligned, requiring immediate rectification at a local garage, which Caffyns refused to accept despite having all the relevant paperwork. Lied about my mileage to VW head office, lied to head office about trying to contact me. Needed £1000 of work within first year of buying the car. It’s the sort of behaviour you expect from a back street garage, will never use Caffyns again or get another VW, after being loyal customer for over 15 years. Do not use.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Caffyns Volkwagen Haywards Heath
Stations Garage Market Place
Haywards Heath
West Sussex
RH16 1DB
01444 650251
https://www.caffyns.co.uk/volkswagen/locations/123186/volkswagen-haywards-heath/
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