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Bought a Dodge Journey Automatic KT08 GKA From Canfield (Listons Ltd). Went to pickup car and not all work promised was done and they lost the handbook since I paid deposit and only one key. Promised to sort it out so took car. A transmission fault became apparent on trip home. Canfield failed to keep appointments to repair, the alloy wheel refurbishment was a paint blow over not the stated powder coat, they had not registered the warranty, the key was faulty and drivers electric window won't go up on a cold day. Transmission issue is a known fault costing about £2000 to repair. Garry refused to refund my money. Thad to take court action which was successful despite Canfield delaying in every way possible. Got our money back plus costs and expenses. Avoid Canfield, They promise the world but once they have your money they don't want to know.
Reviewer has confirmed their email address
Lynn in response to Thruster763
The fact that the reviewer's statement was 'verified' is the truer indicator of who should be embarrassed here. The verification process rigorously evaluates factual material. I'm more likely to trust the reviewer.
Garry from Canfield Garage in response to Thruster763
Dear Customer, I think we both know the true events however I will not humiliate you on the Internet and let you have your moment posting negative reviews on this website and others.
Most friendly positive sales team I have ever met. Bought my car here and got an amazing deal and exceptional customer care. Couldn't recommend more, no job is too much hassle for these guys! Will certainly be coming back! Thanks Gary
Garry from Canfield Garage in response to Neil
Thanks Neil for the kind feedback
i went down to see a BMW 3 SERIES 320 D ES 5 DOOR IN RED. all the way from ipswich,the ad was misleading it said the car had 135,00 miles it had 146,000 and the last time it was serviced was 2010,which the ad said full service history . very misleading and a complete waste of my time going to have a look. would suggest that before going down to see any car you make sure that it is all they say it is and get them to send by email deatails first signed saying that it is true first.very dissapointing,shame on you!!!!!!!!!!!!!!!
Garry from Canfield Garage in response to ipswich
This review is not based on any factual evidence a brief glance through our website would be enough to show do not sell cars of this age and mileage
I purchased a Nissan Kubistar for my building company and have been very impressed with the service, when i initially viewed the van it needed some reconditioning work which Garry assured me would look immaculate when i collected and even have it sign written with my company branding, he certainly didn't disappoint the van was better than i expected, well impressed cheers mate will definitely return for more vans if we can find them in silver!
Garry from Canfield Garage in response to AG HUGO LTD
Thanks Andy hope you come back for more vans soon
Very pleased with my Range Rover, i found them to be professional and easy to deal with, actually compared to other cars i have purchased in the past they were a breath of fresh air. would recommend 5 stars.
Garry from Canfield Garage in response to Very Happy
Thanks Kate hope you are enjoying the Range Rover
I purchased a 2008 Jaguar X Type 2.2 D SE from Canfield Garage in May 2014 and the whole experience from Garry and his team has proved that there are some really genuine used car dealers that go the extra mile. Highly Recommended
Garry from Canfield Garage in response to Robert Piper
Thanks Rob hope you are enjoying the Jag
Have absolute no interest in after care when problems arise imediately on recieving the car and avoids contact via telephone or in person. Would avoid dealing with them at all costs! Just wish i had read the reviews online before I wasted my time and money.
Reviewer has confirmed their email address
Garry from Canfield Garage in response to Depressed
Hello we have no idea who you are or believe your experience to be true
Very efficient, friendly and helpful No pressure at all it very refreshing buying experience
Garry from Canfield Garage in response to Paul B
Thanks paul hope you like the Audi
We are a family run business based in Little Canfield, Dunmow, Essex. We have been buying and selling all makes and models of vehicles for more than 10 years and have a knowledgeable and friendly team to assist with any queries in a relaxed non pressured environment.
As well as car sales we also offer Alloy wheel Refurbishment and have a fully equipped service centre. Please pay us a visit at any time and we will be happy to assist in any way we can.
All your favs, including: Alfa Romeo, Audi, BMW, Ford, Kia!
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2011
Canfield Garage
High Cross Lane East
Dunmow
Essex
CM6 1TQ
| Mon | 09:00 - 17:30 |
| Tue | 09:00 - 17:30 |
| Wed | 09:00 - 17:30 |
| Thu | 09:00 - 17:30 |
| Fri | 09:00 - 17:30 |
| Sat | 09:00 - 15:00 |
| Sun | Closed |
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