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Hassle free and non pressured environment. Purchased a BMW 3 series, had an issue 2 months in as happens with used cars unfortunately, but called Canfield garage and returned the car for repair, it was fixed in 48 hours at no cost or hassle to me. Great service, highly recommend.
Short and sweet do not use this place never ever have been treated so bad in my life no help from them what so ever . Nothing but trouble from the beginning avoid canfield garage at all costs.
Matt from Canfield Garage in response to Poor after care
hi, if you actually purchased a car from us please could you be more specific as to what actually happened? That way I may actually be able to help or provide readers with some facts? Your name is not of someone I have ever sold a car to so I suspect another false review from a jealous onlooker.
cannot speak highly enough of these guys. no pressure sales , great car , and a great price. all questions answered and nothing was too much trouble, the guys were knowledgable , courteous and dealt with an issue i raised with no hassle at all. Highly recommend
Very straight forward and looked after superbly. Nothing too much trouble. And car is brilliant. Definitely buy from Canfield Garage again.
It's very easy to sell cars where they are presented beautifully and there is an initial friendly experience. What differentiates the good, moral, trusty business from the opposite is what they're like when things go wrong. There were some issues to be resolved on my car after getting it home from the garage. Regrettably Canfield did not do much at all to remedy that, only offering to look at it and repair things if I returned the car. Living around 100 miles away I suggested I could return the car in my own time and expense but would need a courtesy car whilst it was looked at and put right. I thought there may be an offer to have the car brought back at their time and expense as in other reviews but this didn't happen. And they weren't prepared to offer a car I could drive (just an automatic) despite having quite a few in their garage. Other issues were rubbished and they took the offensive. This involved the part exchange "deal", the service history, oil problems, brake issues, water temperature problems and the MOT. The whole experience is made worse by the fact that they turned things round to suggest I was at fault and they had done all they could. They might reply to this and come up with their version of events. It's easy to do that. But I'm not unreasonable and believe in principles. I have had the car repaired and made good at a local business and feel better about that (despite the cost). So, just check everything before you buy and get it all in writing. Check service history carefully in line with manufacturer requirements, check the cars own service requirements from the onboard system, check the figures in the contract, check the dates on the MOT and ensure all equipment (like mats and the pump/liquid for tyre repairs are all there. Clarify what happens if things go wrong and report everything (good or bad) so that others can see. Hope this is helpful.
Reviewer has confirmed their email address
Matt from Canfield Garage in response to Wolves in sheep's clothing
Hi. Thank you for your review. Unfortunately i am unable to respond as i would wish as the review is not specific in any way, there is no name, no reg number, no make and model so i am not even sure if this is a genuine review as i do not recall any such issues with a car. If there was a genuine issue i'm sure i would have been contacted by yourself.
Jessica in response to Wolves in sheep's clothing
You're absolutely right. Avoid avoid avoid,I could go into how they ripped me off,gave an M.O.T which was clearly falsified as i got the car home and noticed 2 x bald tyres on the inside rim which were hard to see but it had miraculously passed its MOT the day before.
Robert Hewett in response to Wolves in sheep's clothing
All I can say is that this in no way represents the first class service I have experienced on my purchase of 2 cars from these guys over 3 years. At time of purchase and afterwards any contact was handled professionally and quickly. No hesitation in recommending this garage to anyone looking for a sensible no nonsense transaction with people who clearly care and know what they are doing. My advice , go see for yourself!
Worst garage I ever been to bought vauxhall zafira 4 years ago it spent first year and half in garage every time I tried to get them to sort it out they just made up excuses.it didn't come with service book which Gary blamed mechanic for losing no car jack which after 2wks they took one of another zafira to shut me up engine management light come on less then a wk after buying when I asked for money back he refused saying I would have to pay for work on the car I part exchanged with him which he already sold luckily my local garage looked at car and got all problems sorted but I would not recommend these to my worst enemy now I see he trading under kiteley motors in Stansted.
I bought a BMW Z4 Sport from Canfield Garage back in April and I was very impressed with the service I received! I would really recommend them. The sales team are really professional and knowledgeable, answered all of my questions and were very friendly. The car is perfect and I have had no issues with it at all up to now!
Reviewer has confirmed their email address
Canfield Garage from Canfield Garage in response to Impressed
Hi Kieran, Many thanks for the review glad you are enjoying the BMW
Recently purchased a Honda s2000. From Gary. No hassle salesman. The proper way to sell cars. Had an issue with the interior mirror. A quick look on the internet fixed the problem. Excellent
Canfield Garage from Canfield Garage in response to John
Hi John Thank you for the review very much appreciated and we hope the Honda is tucked away in the garage!
Great service, Great Cars !. I've bought 3 Cars from Garry and would highly recommend
Canfield Garage from Canfield Garage in response to Paul SilverX
Thanks Paul always a pleasure
Picked up a ford c max from this garage very clean and good condition had a slight issue before i could collect but was resolved as quickly as possible, overall very pleased with the service i received and the car thanks
Garrty from Canfield Garage in response to brad
Hi Brad Many thanks for the feedback much appreciated
We are a family run business based in Little Canfield, Dunmow, Essex. We have been buying and selling all makes and models of vehicles for more than 10 years and have a knowledgeable and friendly team to assist with any queries in a relaxed non pressured environment.
As well as car sales we also offer Alloy wheel Refurbishment and have a fully equipped service centre. Please pay us a visit at any time and we will be happy to assist in any way we can.
All your favs, including: Alfa Romeo, Audi, BMW, Ford, Kia!
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2011
Canfield Garage
High Cross Lane East
Dunmow
Essex
CM6 1TQ
| Mon | 09:00 - 17:30 |
| Tue | 09:00 - 17:30 |
| Wed | 09:00 - 17:30 |
| Thu | 09:00 - 17:30 |
| Fri | 09:00 - 17:30 |
| Sat | 09:00 - 15:00 |
| Sun | Closed |
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