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51 reviews from our car dealer reviews community
Leave a review for Car City Peterborough
Leave a review

51 reviews from our car dealer reviews community

Leave a review for Car City Peterborough
Leave a review
"Awful to deal with "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Terrible customer service and response if there is a problem with your car. Quick to take your money, horrendous to get hold of if there is a problem.. Warranty promised was not set up with autoguard as promised so was bogus. Had a nightmare getting my money back after car they sold me had an immediate fault despite passing an MOT!!! A few days earlier. Avoid at all costs!!!

"Sold a car that was dangerous."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

the car broke down on the way home, it was then inspected by a garage who said the car was dangerous, i then had an inspection from the finance company who put a prohibition notice on the car saying it can't be driven until the problems are fixed, car City in Peterborough refused to take the car back within the 1st 14 days, I then had the ombudsman involved who said they had to take the car back, but i lost out on my deposit and 7 months payements about 5k all together..so do not trust or buy from them, they are mean, aggressive, dont know nothing about cars, non existence warranty when its needed, and dont abide by the law. Avoid buyer beware!!!

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+5 Found this review helpful
"Don’t buy a car from here!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All garages now seem to charge a £100 (subject to viewing) holding deposit against any car you wish to view and possibly purchase, this is always refunded if you decide not to buy, and as it clearly also states on their website it’s a £100 fully refundable deposit, Car City Peterborough are fraudulent! They charge your card and then ignore your repeated requests for a refund!! You shouldn’t have to chase in the first place! Very very unprofessional, buyer beware!!! I now have to file a fraud report with my card company to get my money back!! Don’t buy a car from these people!!!

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+9 Found this review helpful
"Watch out for your self they DANGEROUS"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Guys listen to me and take my advice Before anyone take it and BUY for any Vehicle from Car City Peterborough PLEASE be care full when you want to get a Car finance don't pay a deposit before you can check a car different car service and you should care full a Finance .PLEASE LIVE THEM BOTH ..DONT BUY FROM THEM NOTHING...….we can prove what we said take than already to the Ombudsman

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+8 Found this review helpful
"Great service and very friendly"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My son was looking for new vehicle and we visited quite a few car sales in the Cambs areas, By far City Cars were the most polite and there was no hassle looking around the vehicle. We part exchanged our vehicle and the guys there went above and beyond to get the new vehicle ready in very quick time, Because we needed it so quick there were a few things that needed doing but they dealt with this very quickly after the sale. My son's vehicle did develop a fault but could only be detected on long drives, the team rectified the fault and was included on their very good warranty scheme. The guys @ City Cars were polite and professional, I would certainly go back and recommend them to family and friends. Thanks Stu

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+0 Found this review helpful
"Ryan carcity "
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We recently bought a Volvo xc90 had a few issues but Ryan himself dealt with them in the most efficient way and went the extra mile to sort the problems out even when I was a little irrate with him he was still polite and courteous a credit to your company.

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+0 Found this review helpful
"AVOID AVOID AVOID!!! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid ... please don’t give these guys your money, they are cowboys!! Lovely to begin with, then if you have an issue with the car they turn nasty .... will avoid paying to fix it however they can. Sell with a warranty that doesn’t exist! No service history. Dodgy MOT and endless faults with the car. Have reported to trading standard, VOSA and the DVSA. Rude and arrogant sales man Oscar... selling cars that have more faults than the value of the car. Absolutely disgusting service and I will never ever buy again from them. Enjoy my hard earned money.

"Shocking aftersale care!!"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Salesman was nice and friendly and my experience buying the car was reasonably good but aftersale care is non existent with these guys! Lie after lie excuse after excuse. Very poor, avoid!

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+8 Found this review helpful
"Very helpful very good to deal with"
4.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Wasim at Car City Peterborough is a very good professional salesman an asset to any dealership I would have given a better 5star rating but there was a lack of tea and coffee. A must for any outlet where you expect customer's to sit and wait.

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+0 Found this review helpful
"Fast easy service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just a quick review to say how easy and great it was with Car City in Peterborough. Guys went above and beyond to sort me a car and deliver it so far. Waz dropped it off for me and was very polite professional and friendly. Many thanks will recommend

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Dealership Information

Car City Peterborough is an Independent dealership that is based in Peterborough. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
51 reviews2 out of 5 stars — Rated Poor
Excellent
12
Very Good
1
Average
0
Poor
4
Terrible
34

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  • Contact Information

    Address

    Car City Peterborough
    Fengate
    Peterborough
    Peterborough
    PE1 5XB

    Get in touch

    01733358161
    http://www.carcitypeterborough.co.uk

    Opening times

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    Dealership Statistics

    25%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Car City Peterborough

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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