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I have had some major problems with Car Giant after the purchase of my vehicle which they have not yet been able to resolve. I would recommend them as their car selection is good however I advise people to beware that their after-sales service leaves a lot to be desired.
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absolutely perfect, I cannot express enough how well it went - the advisor that was looking after me was so very helpful, he made sure I knew what I was doing every step of the way, he gave the best advice and any problems I had were sorted quickly and efficiently- 100 out of 100 definitely
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I bought a car from this dealer in early September and so far have been pleased with the purchase. There has been a minor issue with the door handle coming off after 2 weeks of having the car, but this is not the dealers fault. I contacted the finance company that I used as they had provided me with their warranty however they couldn't help me with this problem. Overall I found dealing with car giant very easy.
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They failed to mention that the car was ex rental which I wasn't too happy about, but that aside nothing has gone wrong with the car.
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They confused my file with a different customers which cause me some inconvenience but other than that everything was great.
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there were a few marks that the dealer would not do anything about but otherwise it was all ok
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Car Giant really pushed the extras and it took a long time to finalise the sale, that aside they were very transparent and helpful.
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Slight issue with service history, got the car serviced myself after purchase.
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The dealer was good. There were many cars to choose from. The agent expalained the difference between cars I was interested in, so called prons and cons.
Reviewer has confirmed their email address
This is a review for Car Giant in London that was left in August 2013 under a duplicate dealer name, I bought a Nissan Qashqai, prior to this time I have had some terrible experience at the hands of some big name dealers, what with selling you PPI wrapped up and presented as TLC. But Car Giant are completely different class. Their sales reps are FAB even the after sales are equally wonderful. Everything from my first visit up till when I collected my car was fantastic. After I had collected my car I noticed a light coming on on the dash board, I contacted them, they never shied away from their responsibilities, I was directed to my local Nissan to resolve the slight problem, which in the end was no problem at all. Moreover, the day I collected my car, I forgot my SatNav, when I explained my predicament to the gentleman that attended to me he duly gave me a journey planner printout for my journey. Keep up the GOOD work gyz.
Reviewer has confirmed their email address
Cargiant in London was established in 1977 and is one of the worlds largest used car dealerships. An award winning car dealer, Cargiant has around 7000 cars onsite, including 36 different brands and a whopping 280 models meaning you really are going to find what you are looking for.
What really stands Cargiant apart from other car dealers across the UK is their multipoint safety check, where over 13 acres of land, 80 inspection ramps and 150 skilled mechanics you can be confident this second hand car dealer has taken every measure possible to ensure the car you are buying has been comprehensively checked before you make that purchase. Further services such as Finance, AA Warranty (MBI) and Part Exchange can be found at Cargiant.
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 1977
Excellent | 166 | |
Very Good | 33 | |
Average | 13 | |
Poor | 40 | |
Terrible | 52 |
Cargiant
White City 44-45 Hythe Road
Gateway Industrial Estate
London
Greater London
NW10 6RS
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