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304 reviews from our car dealer reviews community
Leave a review for Cargiant
Leave a review

304 reviews from our car dealer reviews community

Leave a review for Cargiant
Leave a review
"Fantastic!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Upon arriving at Car Giant my first thought was feeling overwhelmed at the size of the place & a little bit daunted! The staff was on hand though to point me in the right direction & everyone I spoke to was extremely friendly & helpful. Marc who assisted me with purchasing my car went above & behind to help me make the right decision. I got a great price with the part exchange on my car too. Absolutely in love with my new car! Car Giant was a very positive experience for me & I highly recommend!

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+0 Found this review helpful
"Buying my car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service and staff are very professional, loads off different makes and models to choose from, would recommend this Cargiant to anyone.

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"Great deal, great service, great car!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I visited Car Giant on Saturday to take a pre booked test drive of a Lexus CT, the service was excellent, everyone was so friendly, and Leon Carrington the sale advisor was great, he had great product knowledge about the car, he helped me check the car over for any dents or marks. Clearly he wanted a sale, but his service led to the sale without the horrific pressure sales you get at some places. I arrived at 10:45 and drove out with finance all complete at 15:30, they even washed and polished the car for me. Plus the price was excellent, I feel like I got a truly smashing deal! Plus it's always nice to be able to wander around and see the massive range of cars up close.

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+1 Found this review helpful
"Car Supermarket! 2nd Car Bought!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Literally, Cargiant is a car lovers dream. Its a Car Supermarket. Every big car maker has its own massive shed where there are 100s of different cars parked together with different models separate. Staff are great too. I went on wed, looked around for an hour or so. Chose a car, went to Finance for a quote. Came next day morning and picked up the car! As simple as that! Special mention to Usman, the sales guy who actually helped me make my mind (no american-style forced sales pitch)! He was very knowledgeable and made it 10 times easier! Incredible! Don't know why I've been going on gumtree and autotrader for the past 9 years when I could've just popped in here! _____________________________________ Further Update: Came the 2nd time and bought a friend with me to help him get his car from Cargiant and not only was he impressed and bought his car, he also came with me again to see if he could get one for his wife. I would be upgrading my car again very soon in June from Cargiant. Fantastic place!

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+0 Found this review helpful
"Lovely car but..."
3.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have to say that Cargiant is a massive car sales market where I bought my lovely car but they don't look after clients at all. We spent a whole evening there and no one bothered to offer any drinks... Left with our new car and after a few miles got a flat tyre. The guy who replaced it said that they definitely knew it ,as the car stayed at their premises for four days before we were able to pick up due to payment delay and it was full of emergency repair foam... No one at Cargiant mentioned anything about the tyre...All in all just good prices and huge variety of cars.

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+2 Found this review helpful
"4th family member to buy!!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Speedy service. Another happy customer from my family with a great car from Cargiant. See you in few years for an upgrade x

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"A great place to get the best used cars "
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

As a customer for over 10 years, cargiant is by far the best 'car supermarket' one can find in London and Greater London. Not only is the range of car so vast but they are clean and with good background check that gives you as customer confidence and trust. Car I recently purchased is a good runner despite driving it for a week. It is clean and as always the customer support and service is really professional. It can be a busy place so patience needed but you will be seen to and taken care of. Part exchange always available and beauty is no pushy sales person or anyone pressuring you to buy or sell your old car.

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+0 Found this review helpful
"Really good experience"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good service from Cargiant, friendly personal customer service.

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"So shocking you think it cant be true"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So i travel 120 miles to look at 2 cars that were for sale at Cargiant. The first has clearly had a poor repair so we move on to the 2nd choice. It was worth the trip just to hear the fella, Chris tell me the drivers side doors dont work so i have to shimmy over for the test drive of this 17k heap on wheels with bold tyres. Thats illegal and you know it. Cargiant also offered me 20% less on my car than even the worst offer elsewhere. Your cars are clearly pcp returns that nobody wants. I will inform vosa in due course. How the hell can you offer cars where your trapped in.

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+6 Found this review helpful
"Ford Focus from Cargiant"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Worst customer service experience ever at Cargiant. Rude unhelpful staff. Collecting the car is like sitting in a run down hospital A and E department waiting for your name to be called. After waiting more than an hour, our name was called. The person then demanded another document be e mailed over and waved her hand towards a row of computers and told to wait until she called us again, No assistance, we then discovered that the printer would not work. On approaching the staff we told to speak to somebody else! This is despite car giant being paid in full before we came to collect the car. Never have I experienced such poor customer service they treat you like trash! Never again will I buy from Cargiant.

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Dealership Information

Cargiant in London was established in 1977 and is one of the worlds largest used car dealerships. An award winning car dealer, Cargiant has around 7000 cars onsite, including 36 different brands and a whopping 280 models meaning you really are going to find what you are looking for.

What really stands Cargiant apart from other car dealers across the UK is their multipoint safety check, where over 13 acres of land, 80 inspection ramps and 150 skilled mechanics you can be confident this second hand car dealer has taken every measure possible to ensure the car you are buying has been comprehensively checked before you make that purchase. Further services such as Finance, AA Warranty (MBI) and Part Exchange can be found at Cargiant.

Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1977

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
304 reviews3.5 out of 5 stars — Rated Very Good
Excellent
166
Very Good
33
Average
13
Poor
40
Terrible
52

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    Contact Information

    Address

    Cargiant
    White City 44-45 Hythe Road
    Gateway Industrial Estate
    London
    Greater London
    NW10 6RS

    Get in touch

    020 8969 5511
    http://www.cargiant.co.uk

    Opening times

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    Dealership Statistics

    65%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Cargiant

    Company Formed: 1977
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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