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I'm overall happy with how the sale went, there was a couple of issues with the car I'd of thought they should know about and I did have to take it back to them twice but they did fix it free of charge so I wont complain too much. The car also could have been cleaner before they handed it over to me.
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Everything at Cargiant went perfectly as usual, I've bought cars from them a couple of times and never had a bad experience. I'll be going back for my next car and I recommend them fully.
Reviewer has confirmed their email address
I bought a VW Golf from Cargiant back in September and I absolutely love it. After about 2 weeks the brakes started to make a noise so I called them up and they replaced all the pads and discs and it's been perfect ever since.
Reviewer has confirmed their email address
I was very happy with Cargiant, for such a big and busy dealership they managed to see me right away and didn't rush me at all. The sale went entirely to plan and apart from the car not being as clean as it could be I have no real complaints.
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I love the car and Cargiant were absolutely great, everything was spot on and I know exactly where they are if I have any problems, I couldn't of asked for better.
Reviewer has confirmed their email address
Good choice of cars and good value for money, I didn't like being offered a load of extras and the car really could have been cleaner but apart from that everything was fine.
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I am a 21 year old student and also a mother. I decided to go to Car Giant, after a very bad experience with my first car. I genuinely thought I was going to the right place. Little did I know I would have been better off going to a local garage to purchase a car. Although the car had no service history I would never expect that Car Giant would not do so much as to check that my wiper blade was not broken. After okay using them twice the right wiper blade fell off and caused deep scratches to the windscreen. I took the car back and guess who they blames for the scratches? They said it's because I park my car under a tree. But the experience becomes more ridiculous. I began having a serious problem with the engine cutting out whilst driving and long story short I will be instructing a solicitor to approach them as. My life and my daughters life as well as other road uses life's have been put in danger and they are not at all helpful or willing to accept their duty of care. I wouldn't say don't buy a car from there but if you do be very vigilant and make sure you know exactly what your buying. Also if you have already bought a car and it's clear they have breached their duty don't stay silent.
Hamid in response to SandraD
Surprisingly same thing happened to me, my car engine started cutting off soon after I bought it from car giant (I bought a Ford Focus Zetec new shape 2012- 31400 miles only!!!!). as you mentioned, they denied any responsibility since I didn't purchase their so called warranty (glad I didn't as it is useless). I took the car to Trust Ford 3 times, they changed assy foils, spark plugs, even alternator, each time i paid £300, yet the problem is still there. Cargiant are protected as it appears one can never win them. they are corporate thieves.
In the 3 months I've had the car it's been off the road for at least a month, there has been issue after issue and Cargiant haven't been sympathetic or particularly helpful. I was at the point where I simply wanted to give the car back. I won't be going back.
Reviewer has confirmed their email address
I'm loving my car and it's going well, I recently took a long journey in it and it handled it very well. The sale was a little more rushed than I would have liked, it's a give you your car and on your way type of sale. But then again it's probably better than having a saleman talk to you for hours.
Reviewer has confirmed their email address
I would buy from Cargiant again, I found them very friendly and professional, I didn't have a single problem with them and apart from an issue with the brakes I am very happy with the quality of my Mercedes, I would say they are worth a recommendation.
Reviewer has confirmed their email address
Cargiant in London was established in 1977 and is one of the worlds largest used car dealerships. An award winning car dealer, Cargiant has around 7000 cars onsite, including 36 different brands and a whopping 280 models meaning you really are going to find what you are looking for.
What really stands Cargiant apart from other car dealers across the UK is their multipoint safety check, where over 13 acres of land, 80 inspection ramps and 150 skilled mechanics you can be confident this second hand car dealer has taken every measure possible to ensure the car you are buying has been comprehensively checked before you make that purchase. Further services such as Finance, AA Warranty (MBI) and Part Exchange can be found at Cargiant.
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 1977
Excellent | 166 | |
Very Good | 33 | |
Average | 13 | |
Poor | 40 | |
Terrible | 52 |
Cargiant
White City 44-45 Hythe Road
Gateway Industrial Estate
London
Greater London
NW10 6RS
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