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Bought a VW Jetta with 62 plate from Cargiant and the transmission broke down after two weeks. The car was picked up by Cargaint for it to be repaired even though I requested to exchanged it for a different car and was refused. They are still in possession of the car for nearly 3 weeks and still waiting as of the time I am writing. PLEASE save yourself from this, beware that they don't do refund or exchange and they will keep your car as long as they like. Buying a car from them is like playing the lottery if you are lucky you get a good one and if you are not .
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Kevin in response to ANT
Wow I WAS thinking of buying a 63 plate focus but after reading so many BAD reviews defo staying clear.
WARNING TO ALL CAR GIANT BUYERS. Looked at a Mercedes B180 Ref. LM14A which was advertised as £13799. I viewed it late in the evening and wanted to see it the next morning be sure it was the right car to purchase for my parents. I arranged a time with the sales agent Usman C. for the following morning at 10.30 am to view the vehicle and to potentially purchase. I arrived on time following morning to discover that they put the price up by £1000 to £14799, their excuse they incorrectly priced the car originally. Manager Dale offered me a £100 discount for the trouble caused but maintained the increase. Its not CAR GIANT its called CAR SHARK. DO NOT TRUST AT ALL. If they can lie at the beginning of the sale there is no telling what hidden lies there are beneath the bonnet of your potential car your going to buy from them.
I had to send the car back to Cargiant for a fault but they responded well and fixed it, the sale went alright, I got a good deal and everything was hunky dory.
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I was happy with the service at Cargiant when I was here in May, the car was valeted and ready on time. The engine management light came on 5 days after driving the vehicle away and I had to pay for some work to be done which perhaps could have been avoided by a more thorough servicing before sale. Besides that I had no other problems.
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No thrills car dealership, I needed a car, I knew what I was looking for and found one that fit the bill, simple as that really.
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I Brought a car from Car Giant and after 11 days there was a noise from the bottom of the engine and the car was also chugging. I had contacted Car Giant immediately I was passed on to after sales, I spoke to one of their workers and they had told me to send the car to Halford's. When I had phoned Halford's they told me there would be no appointment for 1 week. Then I waited the week and had drive the car to Halford which is based in Charlton. Had a phone call telling me they couldn't fix what needed to be done to the car as they said it was too technical. Phoned Car Giant back up, they had told me I needed to wait another week as I would of need a courtesy car to get me to work, the car went in to Car Giant to be fixed. Waited 6 days and I then received a call saying my car was now ready, I went to then pick up my car that I hadn't for over a week I thought it would only have had one problem but to my horror their was around about 3 issues with my car that I no longer felt safe to drive it as things had been changed and tampered with when it was handed back. I couldn't believe the state the car was in their and all other kinds of rubbish in it There was no looking after my vehicle, I had to ask a Car Giant worker if they could clean my car for me as it was unexceptional. I drove home in the car to East London and noticed my car was not stop starting no longer as it is a blue motion, I had not gone in with the problem but ended up coming out with it. I had rung Car Giant once again and a lady had put the phone down on me so I had to ring back as nobody called me, been told I will have to wait even longer to go back with my car to have another courtesy car as they are given to you in a way you have to clean, add water to winder washers, and no air conditioning in this hot weather. I find Car Giant terrible and would not recommend this place to none else they do not do their job properly and are only satisfied when their aren't any problems and when their are issues they don't want to know. Self imploded and I'm going to and from like I haven't got better things to be doing.
I'm enjoying the BMW i purchased from Car Giant and thought they were a good car dealership to buy from. On the day of purchasing the car everything went well, they tried to up sell me their warranty but I guess that's just their job. Overall a good place to buy a car and a place I recommend to family and friends.
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Car Giant were really good, I thought they were going to be quite pushy with the sales side of things but they were really helpful and they let me test drive a few cars. The car I ended up buying wasn't actually on the forecourt. Once I chose the car they serviced it and did all the checks whilst I was there so I could drive it away. I was very pleased with them and would be happy to recommend them.
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My quick and simple review for Cargiant is that they were very very good, service was excellent and the car is fine. Recommend.
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The car is still in one piece having owned it since April. When I went to pick it up everything was done quick, often when you've already paid for the car dealerships don't rush and make you wait around but Cargiant were alright and I was driving off in no time. I score them 4 and give them my recommendation.
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Cargiant in London was established in 1977 and is one of the worlds largest used car dealerships. An award winning car dealer, Cargiant has around 7000 cars onsite, including 36 different brands and a whopping 280 models meaning you really are going to find what you are looking for.
What really stands Cargiant apart from other car dealers across the UK is their multipoint safety check, where over 13 acres of land, 80 inspection ramps and 150 skilled mechanics you can be confident this second hand car dealer has taken every measure possible to ensure the car you are buying has been comprehensively checked before you make that purchase. Further services such as Finance, AA Warranty (MBI) and Part Exchange can be found at Cargiant.
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 1977
Excellent | 166 | |
Very Good | 33 | |
Average | 13 | |
Poor | 40 | |
Terrible | 52 |
Cargiant
White City 44-45 Hythe Road
Gateway Industrial Estate
London
Greater London
NW10 6RS
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