The car was not properly washed as expected following sales person s explanation. Another problem was the tyres not in good condition had a deflated tyre before arriving at home and had to go n buy new two tyres next day, very disappointed about that and the excitement of a new car was gone in a flash. Cargiant is very good dealer but needed to educate its staff to treat customers the same way, no discrimination.

Perfect condition when I picked, really helpful. You will find exactly what your looking for, great choice of cars, it was a really quick process. Recommend to others looking for a helpful, reliable dealership. No issues at all

I recommend Car Giant to others, the car was wonderful, and the staff were really helpful. Overall 5 out of 5.

Where do I start: DO NOT USE, they will sell you a ticking time bomb with no qualms about reneging on their point of sale overtures.Example: Vehicle 5% oil level light would illuminate after 2 weeks, took vehicle to Vauxhall who found a failed drive shaft seal, and melted glove box lamp cover. Vauxhall would replace the aforesaid parts, and service the vehicle. Transpired vehicle was '3000' miles over its 20k main service schedule. Car Giant now claim they "do not service vehicle prior to sale unless appropriate payment is made" and without offering this very same claim when you're making your buying decision, notably when you'd tell them where to stick their car!!Vehicle was also sold with failed tyres (discovered as deemed failed by Car Giant's own pre site inspection) - Car Giant claim the tyres were replaced, notably in their letters, and subsequently under court conditions as Car Giant would know the tyres WERE NOT replaced - leaving customer to foot the replacement cost. Car Giant now asserts: "they are not at liberty" to provide the Invoices for the tyres (which didn't exist)!After 3 weeks, a small crack was noticed on the vehicle windscreen. Transpired the vehicle windscreen was also deemed failed (again, noted on their own so called pre site inspection where a chip on the windscreen was noted) but clearly wasn't attended, or even advised upfront at point of sale. Car Giant subsequently avoids the topic in their correspondence claiming the "vehicle was viewed prior to sale".Also, after 4 weeks of driving, vehicle driving irregularities noticed, having taken the vehicle to be checked it was found the vehicle had a suspected 'bent sub frame' which was also kept quiet/not checked by Car Giant - even though their pre site inspection stated 'uneven tyre wear'!Having taken a computerised wheel alignment result to Car Giant with the mechanics comment with respect to the suspected bent sub frame issue - Car Giant would initially DENY they received the correspondence, then state to Trading Standards there is 'no evidence' of a bent sub frame, and then refuse to respond to a request for a mechanical expert's report to verify their (insidious) claims.The appearance and finish didn't match the vehicle they originally advertised, and Car Giant will happily let you travel 100 miles to find this fact out - notably, significant impact damage to the underside sill of the vehicle, (lo and behold), consistent with the suspected bent sub frame - also significant scrapes/grazes on side panels, and bumper!Car Giant would pre-emptively blame the customers "buyers" for the discovered damage, at point of sale - but not only would the car not move 'advertised mileage' same a 'purchase mileage', but Car Giant would since slip up and state the vehicle was acquired from the previous owner WITH this damage - which begs the question why wasn't this significant damage made clear on the original advertisement? Or discernable by the original sale price? Or visible on the vehicle photos they would present on their website, or the website of a popular national vehicle trading website (who I won't mention their name - as would be insult to them)?At point of sale Car Giant would state they have pre-emptively taken £400.00 off the car to cover the cost of (then claimed recently discovered) exterior damage - further to having a specialist cost up the repair. However, in reality upon my subsequently taking the vehicle to a specialist it was found the total bodywork damage will cost just under £1.8k to rectify - I returned to Car Giant who since advised "Car Giant do not look to bring their vehicle up to a new condition" - obfuscating the ensuing £1.4k liability/shortfall - and blatantly reneging on the point of sale negotiations.Car Giant claim they do a Multipoint Inspection - and have presented a Multipoint claiming it was for my vehicle, (after 14 months) - having seen this questionable multipoint submission, and in light of the documented failures - all I can say is WOW.And all this comes straight from the top - the Customer Service Manager(s)!In short; Save yourself the time, money, headache, and get yourself the roadworthy car you deserve by shopping elsewhere. If you ignore these words and try your luck GET ANYTHING AGREED WRITTEN DOWN before committing with your cash - ensure you put your tyre kicking hat on with respect to the car; and you better hope the car is a good car with no inherent problems!! Don't say you weren't warned!