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13 reviews from our car dealer reviews community
Leave a review for Car Mart
Leave a review

13 reviews from our car dealer reviews community

Leave a review for Car Mart
Leave a review
"Not a good idea to buy from here"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I wanted to buy a Skoda Octavia from this guys. The car was looking nice on their site but when I decided to buy it they said I cannot get it checked at the garage I wanted and said that they can provide warranty for it. I decided to buy it and paid a £200 deposit for it which they said is refundable in case you change your mind. When I checked the bad reviews of this garage I decided not to buy anything from them and called to get my money back. I called the next day but the gentleman who was there said the guy I spoke to is not on duty and he doesn't know what is about. That means lack of communication between colleagues. He said that I need to call the next day. I have called the next and after numerous times he finally answered and said the deposit is not refundable because people called and asked about the car and he cannot give me the money back. When I paid the deposit he said that he will take it out from the internet but the car was there this entire time. If you saying that you keep the car for me why dont you take it out from internet? That means you are waiting for options. Obviously he knew that I will call and ask for the money back from his colleague but he wanted to make some extra money of me. Car Mart Luton is a rip off!

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+4 Found this review helpful
"Ra197"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from Car Mart in January and I would not recommend any customer to buy here. The car wasn't cleaned properly when I picked it up it also had a loose engine mount, leaking sunroof, rear wiper not working, brakes were shot, bottom end knocking and when I bought it back they sent me to a man who clearly doesn't know how to fix cars and I knew what was wrong with it and he told me there's nothing wrong so I wouldn't waste your money here.

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"Unhappy with Car Mart"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Awful experience with this dealership. I purchased a Mini back in July and I have had nothing but problems with it. The car hadn't even been serviced and has issues with the gear selector, brake disks, clutch and more. The dealership have just completely fobbed me off and are denying that anything is wrong. I would not recommend this dealership at all.

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+6 Found this review helpful

Sergiu Alexandru Marginean in response to Unhappy with Car Mart

Hy, I bought a car from this car dealer (Car Junction now) on 6th of October 2017 and only after 2 days a knock noise was coming from the front wheels while driving over bumps or dips (I have Estimate from a few garages that the car is faulty). I contacted the car dealer but he denied responsibility. Did you recovered your unexpected expenses? Sergiu

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Dealership Information

Car Mart is an Independent dealership that is based in Luton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
13 reviews1.6 out of 5 stars — Rated Poor
Excellent
1
Very Good
0
Average
0
Poor
5
Terrible
7

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  • Contact Information

    Address

    Car Mart
    223-225 Selbourne Road
    Luton
    Luton
    LU4 8NP

    Get in touch

    07710 439777

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    15%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Car Mart

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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