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My wife bought a used Chrysler Yipsilon from Car Point in Luton. Included in the sale was a service. The first thing she noticed that was wrong with the car was the fact that the stereo Bluetooth was unusable and that the stereo turned itself off when the heater fan was turned on. The second thing that happened was that the change oil light came on (the car was meant to have had a service, including an oil change) and the oil was a dark brown rather than a light brown (which I would expect it to be after an oil change) We took it back for both issues, they turned off the service light (which should have happened IF it had actually had a service). They refused to look at the issue with the Bluetooth and stereo because as they put it 'We couldn't prove that they sold it to us not working' In short do NOT buy a car from these con merchants, go anywhere but not to these lot.
Purchased a vehicle that has cost me over a 1000 pounds to put right. No customer service whatsoever. Have tried to contact but never get a reply. Would not use again and definitely not recommend.
Full FSH advertised ....just 1 stamp in book - 3 yrs ago!! Promised to send rest ....never materialised. No replies to messages. MOT advisories and dents and scratches not mentioned in ad. Drove a long way to view this car and had called beforehand to ask for any points i shd know. Not a great experience.
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I bought a vehicle from this dealership back in June. As soon as I drove the car away I started to have issues. Tried to contact the dealer straight away and then numerous times afterwards and when I got in contact with him he really didn't seem interested and quite reluctant to be of any assistance. The car was in decent condition cosmetically and quite clean but I feel like the dealer is very dismissive.
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Fairly straight forward experience at Car Point! Good sales team who were happy to help in any way they can, great car, no issues with it at all as of yet! really happy with them I would highly recommend.
Reviewer has confirmed their email address
Car Point is a used car dealership that is based in Luton. Having looked at their website Car Dealer Reviews can see that this dealership offer the typical main dealer services such as part exchange on your current vehicle, finance and warranties. They are open 7 days a week but request customers make an appointment before visiting.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Car Point
UNIT 3 Albany House Concorde Street
Luton
Luton
LU2 0JD
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