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Had a test drive booked with cars of Fareham. Finance company contacted them to sort px of my car. I then contacted them to reserve car and book test drive. Turned up on day after driving 46 miles to get there, to be told they sold it the day before. Chris ( the boss) said he had no knowledge of the test drive, or the finance company contacting him, although they actually spoke to him. I believe he had a customer turn up with cash, no trade in so decide to sell it to them. Wouldn’t trust this. Company at all, only out for what they can get. Customer service is non existent.
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lee from Car Sales Fareham in response to Liars only interested in money
This review should be for Car Of Fareham, This is Fareham car sales
I am currently taking them to court over the transfer of my personal plate from 1 car to another. 3 months down the line it's still not done .
Reviewer has confirmed their email address
I brought a car from Car Sales Fareham recently and Im so happy with it and the deal I received. Helpful service and sales people who couldnt do enough for me. No pressure to buy and a well maintained car. Dead chuffed with it
car sales solution or css1 are w awful Avoid this company and please please do not buy any cars from them .The car we brought we realised hen driving home from the garage that the turbo had gone and wasn't working. My Husband contacted nik who told us to put it into the garage of our choice and they would pay for it to be fixed ! this we did and then when we got a quote for parts and labour to repair the car it came in at £1000 pound to which nik then informed us that it would have to come under the warranty. We contacted the warranty company who gave us the run around and took over a week to decide whether the work was covered or not. The car wasn't covered under the warranty and they told us it was down to the car sales. The car sales said they would pay for the turbo and sent one to the garage that was holding our car and it was not the correct turbo.! the warranty company said that they would pay for any labour and when told them that labour would be around £500 they then said that they would only be willing to pay £120 of it. When we now contact nik he is putting the phone down on us and has also blocked our number and also we have not received our log book., Our car has now been in the garage for a month because it has taken so long with nik and the warranty place taking their time and giving us the run-around. we have had to hire a car on top of this so that my husband can get to work. Shoddy garage and disgusting people that work there makes me angry that they think that they can just rip people off and get away with it. Unfortunately I did not find this review sire until after we brought the car because believe me I would not have gone anywhere near these assholes. Any stars given are so that I can leave a review and they should be minus .
Reviewer has confirmed their email address
Bought car with my son from Car Sales Fareham. Diesel and compression leaks allegedly repaired then massive oil leaks. Appalling service, car rejected as not fit for purpose, no refund provided and they refuse to give car back. If you want to lose your money and be treated appallingly, then just deal with this outfit. They now have the car and the money and have shown a total couldn't care less attitude. Reported to Trading Standards and Police.
Reviewer has confirmed their email address
Brought a car hear beginning of April, dropped the car back to Car Sales Fareham 3 days later after I purchased it with a long list of defects, 4 months later still no car or my money back. Has anyone had any luck getting there money back through the courts?
kay in response to Not happy
i went through all of this with this company you need to go through the process to go through small claims court. Go on CBA website and find the template telling them they have 30 days or something to pay you before you apply for small claims (send via signed delivery as court take this as they have accepted the letter even if not opened) they will probably ignore this so you have you have to go back on to the website and do another letter giving them 14 days before going to court (once again do it via signed) they put kept putting cheques in my bank and cancelling them and eventually they let it clear and i got my money. advice was given to me if it gets taken to court claim the car, and court fees and any money lost through work.....cant believe this company are still selling
As dodgy as ever. I'd given negative stars if I could. I'm stuck with a car that's unfit for purpose after they went bankrupt and opened again in yet another similar name! They have been Car Sales Hampshire when I bought from them in 2017, Now they are trading as Car Sales Solutions.
Reviewer has confirmed their email address
Also reported Car Sales Fareham to trading standards problem after problem. Nik not helpful at all in fact rude . Had my car checked over and at least it's roadworthy compared to some of ur stories. Then found out they were already being looked into. As a first time car buyer I defo picked the wrong place
Reviewer has confirmed their email address
Derek Richards in response to Con artists
We made a bad mistake buying a car for my son from this outfit. Massive diesel and compression leaks, supposedly fixed by them, before having to return vehicle with massive oil leak. They talked about refunding, then subsequently asked us to reject vehicle by email to another of their' company names. We have since been given the runaround by them, with no refund and a refusal to give the car back to us or even confirm where vehicle now is. All I can say is if you want a working car and don't wish to be given appalling service and feel robbed, then do not deal with this shower.
Car Sales Fareham sell cars which are not road worthy and break down in less than 30 days. we have been waiting for a refund for 6 weeks now and we’ve been offered half what we paid. Rude and horrible people. Con artists. Do not buy from here
Reviewer has confirmed their email address
Cher Cowell in response to Fraudsters
Hi Jennifer, please can you email me cher_cowell@hotmail.com. Many Thanks Cher
Martine Howard in response to Fraudsters
Hi we had a lucky escape today decided to walk away when things didn’t add up, although they have had a £250 deposit which they said they will return within 14 days?? Hoping the bank can claw it back Monday
Dil Singh in response to Fraudsters
Any further info needed just get in touch - dl_143@hotmail.co.uk
Shot gun in response to Fraudsters
Asked PAUL TAYLOR if i could temp leave my recently deceased mother s car on his sight .Mum haf left her car in her will to my 18 yr old daughter. This was all she got left as we are not well off. TAYLOR , and NICK his office monkey SOLD the car and are refusing to admit or pay anything's! This is a very sick and below belt trick. I have the spare key and documents still so id like to know how the thief got new documents? Currently in police hands and he has a criminal history and has served time for vehicle crime and ringing cars.
Purchased my car from Car Sales Fareham. Very poor after sales service. Took my car in for a small job and an employee ended up causing damage to my newly purchased car. Very hard to get hold of now to follow up with any sort of after sales service.
Reviewer has confirmed their email address
Car Dealer Reviews has recently identified that the website link to Car Sales Fareham was not working and so has removed it from this page. If anyone has any further information then please leave a review at the bottom of this page.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Car Sales Fareham
Laveys Lane
Fareham
Hampshire
PO15 6RX
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