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6 reviews from our car dealer reviews community
Leave a review for Car Store Exeter
Leave a review

6 reviews from our car dealer reviews community

Leave a review for Car Store Exeter
Leave a review
"Not impressed "
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Paid a large deposit for a car only to find warning lights on the day we were supposed to collect obviously we refused the car and it's been nearly a week and not even a phone call . Come on guys it's not that difficult. Warning lights were very obvious saying stability control and problem with the 4 wheel drive

"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Maddie was lovely and helped with our needs, no pressure so enjoyed buying our vauxhall, will use again in the future.

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"Not to be trusted"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

These people sold us a car which didn't get put into our name so after a busy long year we didn't get a tax reminder and ended up having a wheel clamp and then another penalty in the post for having no tax! They quickly put it in our name but did not honor their mistake by compensating us with any of the £148 we had to pay out. They are clearly not professionals and can not be trusted to use. Avoid this company and save yourself hassle and money!

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"Sold a suspect car!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid buying high end cars at all costs.!!! I bought a 20k plus car which had issues, and could not be registered with DVLA. Seized by police as suspected fraudulent. No official apology or refund, just ambiguous waffle. Dozens of e mails and calls. Given a loan car( supposed to feel grateful for that) but no refund as yet ... 3 weeks down the line. Now looking at legal action. So thank you carstore Exeter for the worst experience of my life... Buyers beware, once they have your money they don’t care, even when they are at fault. No accountability for the situation at all. Customer service non existent.

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"Utterly horrendous service"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Utterly horrendous service from start to finish. The sales person was unhelpful, late and disorganised. The car was not cleaned on arrival for collection. It was given a quick wipe over to try and appease the situation which left the floor and brake pedals so slippy it was dangerous and caused me to slip when walking afterwards. I was told to get the car valeted myself and bill the amount back to the company with a receipt. I did this and they are still yet to refund me over a month later. Furthermore, they FORGOT to set up my finance agreement. A total shambles. Save yoursd alot of hassle and avoid. I have complained mutliple times and no one cares. Head office handed it back to Exeter who have done nothing to appease the situation.

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"Untrustworthy and lies"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Tried to buy 2 cars from them. Both cars had an MOT before collecting but both had big (expensive) advisories. They didn’t tell me about either. I found out and tried to cover them up. Asked to cancel using their official cancellation policy. Was told all fine. 1 month after still no refund after 10 phone calls now. Having to go via bank to get the refund. This company is a joke

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Dealership Information

Looking to buy, sell or service a car? Car Store Exeter has got you covered! If you’re looking to buy a car, they have plenty in stock and a crew who know how to help. If you don’t find ‘the one’ in Exeter, you can browse our virtual store and move a car from one of their other stores (even Glasgow!) closer to you.

They also buy cars at Car Store Exeter! If you’re looking to sell, search Sell Your Car and they'll give you a fair valuation online. If you’re happy, you can pop in store and they will give your car a once-over while you help yourself to a cuppa.

They also offer servicing to keep you on the road, so pop in and ask their crew. Their crew are ready to welcome you in to their store on Silverton Road and help you on your way to driving away happy.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
6 reviews1.9 out of 5 stars — Rated Poor
Excellent
1
Very Good
0
Average
0
Poor
3
Terrible
2

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  • Contact Information

    Address

    Car Store Exeter
    Silverton Road
    Exeter
    Devon
    EX2 8DG

    Get in touch

    01392 963044
    https://www.carstore.com/near-me/exeter

    Opening times
    Mon 09:00 - 20:30
    Tue 09:00 - 20:30
    Wed 09:00 - 20:30
    Thu 09:00 - 20:30
    Fri 09:00 - 20:00
    Sat 09:00 - 18:00
    Sun 11:00 - 17:00

    Dealership Statistics

    16%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Car Store Exeter

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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