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Purchased car from Carstore Livingston. Lauren - sales crew helpful, honest, trusting, Gerry also very helpful thought service was of a high standard and I felt confident in the sale
Reviewer has confirmed their email address
Car Store Livingston is a complete shambles of a business. Took over 2 hours for the paperwork and even then the invoice was wrong. Charged me £199 for alloy insurance, which the salesman said was a free offer. Drove my car home and then it struggled to start next morning, when it did it had numerous errors and no power steering. They wanted me to drive 40 miles to the dealer to return, eventually agreed to collect on a trailer. After having the car for 5 days they phoned back to say the alternator was dead, so much for their comprehensive AA check. At this point I told them to keep the car and wanted my money back, in line with their 14 day cashback guarantee. Despite numerous calls and emails and several promises that it would happen that day, it's been 12 days since they got the car back. No refund, no apology, nothing. May have to resort to legal action. Complete incompetence in all their dealings, avoid like the plague.
Reviewer has confirmed their email address
Car Store Livingston has everything you need in one place. They have a fabulous choice of cars, from racy soft tops to rugged SUVs. They also have thousands more online that can all be delivered to your local store after purchase. Let them take your old car off your hands and offer you a fair price for it, so you have more to spend on your next one. Get a Sell My Car valuation for free online and see how much you could get.
They also offer servicing and MOTs, so you can keep rolling on the road for longer and if you fancy a while-you-wait appointment, you can help yourself to free hot drinks and WIFI at our store.
Find them on Stirling Way today and see what all the fuss is about. Even if you just fancy a cuppa and a catch-up, they are here to help!
Manufacturers: Sells a variety of makes and models
Franchise Dealership
Car Store Livingston
Almond Business Centre Almond Road
Edinburgh
Edinburgh
EH54 5AX
| Mon | 09:00 - 20:30 |
| Tue | 09:00 - 20:30 |
| Wed | 09:00 - 20:30 |
| Thu | 09:00 - 20:30 |
| Fri | 09:00 - 20:00 |
| Sat | 09:00 - 18:00 |
| Sun | 11:00 - 17:00 |
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