Lisa R, February 2020
"Great Service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Couldn’t be happier with the service we received from Car World Peterborough. Sonny was great to deal with. Would definitely return in the future to buy again.
+0 Found this review helpful
Zoe A, February 2020
"Very helpful staff"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I bought a 2011 golf from Carworld yesterday. Very happy with the service I received and the staff were very helpful and friendly.
+1 Found this review helpful
Mr P, January 2020
"Very good"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I bought another car from car world salesman Ryan Peterborough branch Ivat way bretton excellent service well explained car help with paperwork carried all request on vehicle faults smooth handover mr p lenton
+0 Found this review helpful
Anonymous, January 2020
"Poor-Zero Aftersales and Administration"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Buying a car from CarWorld is like setting yourself on fire on a very cold day. You initially feel relieved from the warmth but then you realise, you are actually on fire.
I purchased a car from CarWorld and in less than 30 days of buying the car it broke. The engine warning light came on and the car stop functioning correctly. I contacted the warranty company as I paid for the RAC Premium Plus warranty that CarWorld will try to push onto you. My advice when it comes to the warranty with CarWorld, DON'T. Get your own warranty separately or get the RAC warrant yourself, why? Well CarWorld failed to register my warranty even though I paid for it!
Anyway I digress. The car broke within the first 30 days of owning the vehicle so that covers me by the Consumer Rights Act 2015. I informed CarWorld of the fault and I have heard nothing back from them. Numerous emails, phone calls, messenger pigeons and nothing.
Also do not get me started on the false advertising, they were marketing a car with parking sensors and it didn't have any. Once this was pointed out to them, there was no movement on the price even though the car was not as advertised.
So in short. Do not buy a car from this company, they will sell you a car but if it breaks or has any fault, they will ignore you. Well they'd probably be helpful if you offered to pay for the car to be fixed, the money hungry bas.....
+2 Found this review helpful
James keeny in response to Poor-Zero Aftersales and Administration
Can you email me please? I’m in a similar situation and could use some advise.
Anonymous in response to Poor-Zero Aftersales and Administration
Prior to being provided a refund for my vehicle and since posting this review I have been asked the dealer to remove the review. Upon doing lots of checking and searching I found that there is no way to remove a review on Car Dealer Reviews with the website stating "We typically do not remove reviews, instead, we allow customers to update their review using the “reply to review” feature." So this is what I have done as per the dealers request.
Nick F, December 2019
"simple and easy way to buy a car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Went to a few local car places and bought from Carworld as everthing seemed easy for them to do and had plenty of choice.
+0 Found this review helpful
Janet S, December 2019
"Fantastic"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Excellent service from both Anthony and Maggie
I got the car of my dreams
They were so nice and o would recommend anyone looking for a nice car go to Westwood one there just fantastic
+1 Found this review helpful
Martin V, November 2019
"Easy, hassle free !"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I bought a 2O19 Nissan Juke Tekna from Car World Peterborough for my wife. The vehicle sale was handled by Luke McMillin and the overall sale by Nick Marston, the dealership manager. I'd bought cars off nick previously so knew what to expect.
Luke was straightforward and likeable, polite and not condescending in any way. This is something I like, as I'll walk right out the door when the sales staff talk to me like I'm their best mate, I'm not, I'm there to get the best price and be away. This was a really good experience and the guys did their level best to keep the job moving. I will have no hesitation in dealing with these guys again, for sure. Really good job.
Martin viggars, St Neots
+2 Found this review helpful
Mihai, October 2019
"Proffesional approach by the service guy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
When came back from holiday have noticed that the clutch pedal was down to the bottom.
Took the car to CarWorld Supermarket...where I bought it from almost 3 years ago.
The car still has a warranty for 3 years for everything electrical and mechanical.
Am very pleased and thankful for the attitude of Ash and Ibby..the service guys. They fixed my car straight away with a very professional and friendly approach. Thank you guys!!
Keep up the good work you are doing. One reason to come back to you. All the best!
+2 Found this review helpful
Tomas, September 2019
"Quick service great experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Quick service..! needed a car asap Spoke with David in finance who helped me find the car i wanted explained all the benefits of warranty and Gap protection!! 100% took the gap finance all done in under 15 mins Collecting car next day Extremely happy with the service and professionalism Of the guys at Carworld would recommend
+1 Found this review helpful
Tim, August 2019
"Avoid."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Received a car from Car World Peterborough with:
- The service light on
- The tyres barely legal
- A draft coming through the drivers passenger door
- A shock absorber needing replacing
So straight off the bat, having spent 8k on the car I am going to be spending hundreds of quid just to get the car up to basic roadworthiness.
Ignored emails and then when I finally spoke to a manager they said that there's nothing they car do because "they're basically a car supermarket"
In addition to this they sell cars with an RAC warranty but don't carry out and provide the basic checklist that the warranty requires them to do.
Stay away.
+4 Found this review helpful
CARl ostagain in response to Avoid.
Totally agree, these guys are a bunch of chancers, they are selling cars without giving a damn of condition in hope that customer goes to warranty company. They must be costing warranty company a fortune.
WARNING!!!!!!! DO NOT BUY ANYTHING FROM THIS COMPANY!!!!! THEY SHOULD NOT BE GETTING AWAY WITH IT!!!!
DO NOT GIVE A DAMN ABOUT THE CUSTOMER, TO THEM ITS JUST A NUMBERS GAME, THEY HAVE SOLD SO MANY CARS BOUND TO GET MOER POSITIVE REVIEWS BUT I CAN ASSURE YOU THIS DOES NOT REFLECT THE REALITY OF WHAT SORT OF PEOPLE THEY ARE. CHANCERS!!!!!!!
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