I bought a Citroen C4 Grand Picasso from CarWorld Peterborough. The attention and service I received when looking to buy was excellent. Everything up to taking the car away went very smoothly and they were very helpful and attentive. As soon as I had bought the car and had a problem though.... The clutch on my automatic (yes automatic cars have a clutch) failed after 4000 miles. I contacted Car World under the consumer rights act 2015 as I’d had the vehicle less than 6 months but they refused to respond. I phoned and spoke to Zed (what a wonderful person he is- read other reviews) and got a flat out denial that they were liable as it would be classed as wear and tear. Zed said I should have taken out their warranty (yeah of course!) Under the Consumer Rights Act 2015 it is up to the dealer to prove they sold the vehicle without any faults if they appear within the first 6 months. Zed said they perform pre sale checks - I’m not sure how they can check the state of a clutch though? Long story shortened: I needed my vehicle as my child had to go into hospital 35 miles away for heart surgery. As I couldn’t get a response from Car World, reluctantly, I got the vehicle repaired at the Citroen dealer and Car World refused liability as the repairs were unauthorised. This is despite me attempting to get a response and explaining my situation in correspondence to them. My advice to anyone looking to buy a vehicle from these shysters - is don’t!!

i bought a Volvo XC90 from these cowboys (£14000) and on collecting the car pointed out it had no fuel, I mean none whatsoever. Oh says Zed we don’t put fuel in cars. I said surely even £20 to take the light out. Nope. I was told to go to garage up by pass which I did and it cut out luckily on arrival at filling station. Once refuelled It reluctantly started and I made my way 400 miles home.. however I only got 15 miles and the drivers wiper blade fell to pieces. I called garage but ZED never returned my call. This was a car MOTd by themselves that morning!!!! . The car went into limp mode on way home and service light came on. I eventually got home. Took to my own garage when I got home and they condemned the car mechanically. Front tyre through to wire and one rear tyre had been run flat, so I had to put 2 new tyres on it. It’s a long story but I never ever got the car to run properly as it kept going into limp mode and usually when pulling out of junctions or roundabouts. It was quite dangerous and my wife refused to drive it. After weeks my local garage was unsuccessful in repairing the fault I got AA report and main VoLvo dealership report. Volvo said the vehicle was needing a gearbox or an ECU or both .... cost about £10000. The vehicle mileage was also dubious and it strangely had more miles on the MOTs than when I picked it up. I was forced to contact the motor financial ombudsman who agreed I’d been sold a car with major faults from the outset, and agreed with my AA and Volvo reports. Carworld never ever called me back, and I was forced to sell the vehicle with its faults for £7500. I was absolutely gutted. However, I was fortunate as I had paid a deposit by “CREDIT CARD” I got onto my card provider who was then duty bound to refund the whole car price less what I sold volvo for.... so I didn’t end up much out of pocket. REMEMBER ...if you do buy a heap from this lot ( run by Pakistanis.... say no more) always always pay at least £100 by credit card... as you’ll sure need their help soon after, oh yes 🤔🙈

The car will be going back . Lots of problems with the car the dealer does not wish to know. A private engineer has been to have a look and he said it is not good. Would never buy a car from them again worst customer service I have ever had.