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220 reviews from our car dealer reviews community
Leave a review for Car World Peterborough
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220 reviews from our car dealer reviews community

Leave a review for Car World Peterborough
Leave a review
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"Do not use this dealer."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

12 months ago I bought a 3 year old Mazda 6 for £1100. The front tyres were quite warn, reluctantly the service manage Zed agreed to replace them. I thought well thats very good after sales service. At under 5000 miles distance the new tyres were almost bald. After investigation by national tyres and my usual competent service garage, I had to have the front running gear, shock absorber,strutts, ball joints etc replaced plus new tyres costing over £1200. Disgusting!!!

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+5 Found this review helpful
"Excellent 5 Star Customer Service. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased my new car from this Wonderful garage in Peterborough. I was blown away with the Superb Professional Organisation and Customer Care. I have been looked after since day one. I am really impressed by such a Wonderful Company. I would like to mention one individual thou, His name is Zed. What a Great person and Friend to know . He has a really Good Personality about him. His Knowledge about cars and Mechanics is absolutely Awesome. So glad to have gone to this Incredible Garage. I really also like the Receptionist, she is very vice and kind. Always has a Smile for me and the other Clientle. Thank you for Excellent Service. I Highly Recommend you to anyone looking for a Good for Value and Excellent Quality used car. Thank you very much. All the best from me.. I still Love my Audi A3. Always will.......

"first class"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased my VW Tiguan by speaking on the phone with a sales person as I live in Aberdeenshire , The result has been that I got a first class vehicle,first class service, When I came to pick up the car everything had been taken care of ,all documents present & correct. Buying without seeing can be a bad experience but at Car World you are in safe hands.Wish they had put a cupful of fuel in the tank instead of just sneezing into it,!!! great experience Bert Sharp, Aberdeenshire.

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"Zero stars"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Don't give 0 stars because is not possible, be aware they are the worst in the UK selling cars, they will sell you a damaged car and them try to put the blame on you, i and my partner bought a car from car world supermarket and we had to put the car in a garage the next day because we lived very far from Peterborough we couldn't take the car back to them, we called we had the unfortunate pleasure to deal with some guy called Zed, a very nasty and rude person that instead of helping try to put the blame on us and in his tiny brain it was normal that the car had broken down, after all was a 2 hand car, when i try to explain that was not normal because the car had been bought a day before he start being nasty and calling you names, and that the car was only £3500 and not £10000 because that will be different, i spoke with this person 7 or 8 times, all the times he told me that he knew what he was talking about, after all he was a certified mechanic, i guess he told me this so many times because i thing he needed reassurance because i think he got his certification in a happy meal, you have been worn so if you decide to buy a car there you know the risk, i regret so much not reading the reviews before

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+7 Found this review helpful
"Car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Wow! what a great place to find good customer service. They helped me in time of need. At first i was hesitant to go in because I was embarrassed but the Manager and staff there were so friendly.

"Much better than I was expecting."
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have never left a review before but I felt the need to leave this one. I was a bit dubious after reading the negative reviews on here but they had one of the very few models of car I was looking for. I half expected the car to be a bit of a dog judging by some of the experiences other people have had an I did think some of the positive reviews were from employees. However, the car was exactly as described, the salesman helpful but not pushy and I was able to test drive there and then. I was offered a warranty but declined as the car had manufacturer warranty remaining and that was that. Made the payment, did the paperwork and took the car home that day. I would have given 5 stars but there was a small problem with the documentation and I was overcharged! However, it was sorted very promptly. Overall a good experience.

"Not Bad!!"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Have just bought our first car from Car World Peterborough. The price on my trade in was done over the telephone and was matched again at the desk. While the process of buying the car was a little slow due to the car being in the middle Of its valet I'm happy with the car I got. The dealer who looked after me did disappear for around half an hour mind you... but when he returned I'd realised he'd had done the niggly things I wasn't happy with on the car. This wouldn't have affected the cars performance in any way, but it was nice that he had listened. I'd give the score a five but I have only had the car a short while and darent tempt fate!!

"Good Service Overall"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from Car World Peterborough in April 2017 - very good finance for what the car is worth. Have a slight problem with the wheel bearings however after speaking to Car World they were happy to take my car into their garage free of charge. One happy customer.

"Changed deal at last minute"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We'd taken in on old car when looking. They looked around it and offered us £400 trade in; they DIDN'T bother to drive it. Wife went to pick up new car having cancelled old insurance and set up new, so out of options at this point. THEN they drove it, noted faults, and offered £200, not £400. Negotiated up to £250, but this sort of underhand behavior leaves a nasty taste in the mouth. Would NOT recommend Car World in Peterborough, and WON'T be going back.

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+6 Found this review helpful
"AMAZING CARS AMAZING SERVICE"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my car here. The salesmen were attentive and informed, but not pushy. The car I bought is a beautiful runner and the aftercare and service is second to none. I've had my car over 3 years now and I would recommend them to anyone looking for a car. I will definitely buy my next car from Car World Peterborough.

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Dealership Information

Car World Peterborough is an Independent dealership that is based in Peterborough. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
220 reviews3.9 out of 5 stars — Rated Very Good
Excellent
151
Very Good
10
Average
7
Poor
13
Terrible
39

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  • Contact Information

    Address

    Car World Peterborough
    Ivatt Way
    Peterborough
    Peterborough
    PE3 7PN

    Get in touch

    01733 331 221
    https://www.carworld-uk.com/

    Opening times

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    Dealership Statistics

    63%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Car World Peterborough

    Company Formed: XXXXXXXXXX
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    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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