DO NOT BUY !!!! Bought a car with 3 months warranty, kept taking the car back because from the day I collected the car there was a noise. 3 months saying they couldn’t find anything wrong with the car, they changed the few things in the car and the issue was still there. Decided to pay for a report/ diagnostic with a mechanic chosen by me. What a surprise and the shock to know that the car had damages that would have being done before the purchase and those damage would have being made in a car accident. They now saying that they won’t give us the money back ( expensive car, paid all in cash) and I am taking legal action and going to the local papers to tell what they do to people. We also found out that we are not the only ones in this situation DO NOT BUY !!! You’ll regret it, they are untrustworthy!

Avoid Avoid Avoid. Picked up an Astra (WG18 YJS) around October. Finance sorted. 2.5 hour trip each way, done. …or so I thought. Will start with the good. The car was polished. Annnnnnd, now for the bad. Vauxhall Astra, 2018. Supposedly after the LSPI issue had been rectified, automatic too so wasn’t overly concerned. First issue on picking it up was that I couldn’t tax it immediately as it was registered disability tax. Fine. Can fix that (…they should have fixed it, but anyway…). Drove home steadily and carefully as it was new to me. Made it back to Kent ok. Drove to work. Limp mode. 13400 miles on it and around 150 miles of my use approx and I’ve got a £13000 dead car on my hands. After sales support is abysmal. No care whatsoever. Last time I saw that much dead weight it was a whale on a beach. Which later exploded. Sadly, I imagine that these people will cling to their seedy little jobs for all they are worth - god knows nobody else would be crazy enough to employ them. Finally now 4 months later seen that the finance is returned and my nightmare is over. However, WG18 YJS has made a miraculously quick appearance on the sale page again. It’s likely this engine needs complete replacement. If anyone out there is thinking about either using Car World or planning to buy WG18 YJS please, I implore you, think again. This car will be nothing but a headache for you, and Kaz and Saleem are about as much use as a limp widge in a condom. AVOID.

so much to say but il keep it short. Purchased the car with 12 months MOT. Few days later engine management light came on. a garage said turbo issue. after a full check of the car. 13 faults found. 5 being MOT failures. i think that's enough said about this company. personally i would not buy anything from them again.

We booked to view VU18 LFB, a navy blue Audi A6 Avant. We paid £99 some days beforehand in order to secure the viewing; in various 'phone calls nobody told us that the car had bodywork damage. When we arrived and walked towards the car, it was immediately obvious that the vehicle had been in a collision with either a bollard (scraping along the nearside front wing and door) or another car had scraped along it. Either way, an attempt had been made to polish out the damage but the bodywork was dimpled the damage plain to see. We definitely weren't going to pay £18k + for a damaged vehicle and the lack of transparency meant we wanted to escape ASAP. I would never but a vehicle from Car World. The sales person said 'oh we can arrange for that to be repaired for you' but reviews read beforehand meant that we felt this would never happen, so we declined and left. They didn't offer to knock off any money! Car World did refund the £99 reservation fee pretty quickly (on the next working day) but said they couldn't refund it there and then on the Saturday - I bet they would have found a way to take payment of £18k from us at the weekend though! Funny that.

Paid £20,000 for a Ford Galaxy that supposedly had a 98 point mechanic check but decided to deposit its engine oil all over my block paved drive. Called to be told it would be classed as priority and would be called back within half an hour. Three hours later i ended up ringing again to be told take pictures of driveway and underneath car where oil is coming from. These people don’t care one bit after they have your money. Car supposedly valeted inside but windows and sunroof absolutely filthy. Buyers beware and read the negative reviews first.

Had problems with a car I brought back in January on going problems , took 3 months to get my money back ... Not a good place to buy a car Awful steer clear Wouldn't trust them at all

No garage has this many genuine 5 star reviews. Obviously fake or uploaded by staff or their friends and relatives. They are a bunch of cowboys and chief (no pun intended) is Kaz in "after sales". There's a misnomer if I ever heard one. Picked up the car and once home, the service light was on, the AC doesn't work at all and the tyre pressure monitor warning also came the day after. Needless to say, no one there is interested and on the rare occasions I get a response it is to fob me off and point me to weird provisions cunningly tucked away in the small print. Apparently, I declined a service which would be fair except I wasn't told one was needed nor was I asked if I wanted a service. Who buys a car needing a service?! On the topic of services, it transpires the service book is completely empty and I am still chasing for a printout....