Chris, January 2020
"Purchased a Seat Leon"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Purchased a Seat Leon and Mugen was the sales guy. Honest about the car and knew his job.
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Staff from Carbase Bristol in response to Purchased a Seat Leon
Hi Chris, thanks so much for reviewing us, it's wonderful to know that you enjoyed your experience.
Lindsey D, January 2020
"excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Craig greeted us when we first came in but when we explained we needed to browse did not hassle us. Any queries he was promptly available to help. Explained extended warranty and gap insurance well and was pleasant throughout. Hayley was brilliant helping to finish off our purchase. Very happy with how things went.
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Staff from Carbase Bristol in response to excellent service
Hi Lindsey, thank you very much for your lovely review, we're really happy to hear how pleased you are with everything!
Jake, January 2020
"Good customer service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Good customer service, easy to talk to and friendly
+0 Found this review helpful
Staff from Carbase Bristol in response to Good customer service
Hi Jake, it's great to know that you enjoyed your time with us, thanks very much for sharing your thoughts.
Natasha, January 2020
"Great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Mirgen was great, very helpful
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Staff from Carbase Bristol in response to Great
Hi Natasha, we're pleased to know that you enjoyed your time with us, thank you very much for leaving a review.
Stacey, January 2020
"Great friendly staff not pushy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Craig was an amazing help with helping us with finding our new car
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Staff from Carbase Bristol in response to Great friendly staff not pushy
Hi Stacey, we're so pleased to know that you enjoyed your time with us, thanks so much for sharing your thoughts!
Rhys, January 2020
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The sale rep Ben was great. Kept me updated on the cars progress. Everything has so far been smooth sailing. Would definitely recommend.
+0 Found this review helpful
Carbase from Carbase Bristol in response to Great service
Hi Rhys, it's great to hear that you enjoyed our service and would recommend us!
Lin, January 2020
"Friendly staff"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The staff were friendly and helpful. I felt confident with the information given. Issues found with the car are being dealt with promptly and at a time convenient to me.
+0 Found this review helpful
Staff from Carbase Bristol in response to Friendly staff
Hi Lin, thank you for taking the time to let us know how happy you are with everything, we couldn't be more pleased!
Martin W, January 2020
"Amazing experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We part exchanged our car towards a Jeep at Carbase. The staff, especially Lara who dealt with us were amazing. I have never had such a happy experience buying a car, all due to Lara and the superb professionalism of Carbase, wow!
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Staff from Carbase Bristol in response to Amazing experience
Hi Martin, we're over the moon to know how pleased you are, thanks so much for sharing your kind thoughts!
Kirsty, January 2020
"Over and above service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Tristan gave us fantastic customer service from start to finish. He always contacted us when he said he would, he returned our calls quickly and always answered our questions thoroughly. Nothing was too much trouble, he went above and beyond! I would recommend Carbase Bristol to everyone.
+0 Found this review helpful
Staff from Carbase Bristol in response to Over and above service
Hi Kirsty, it's wonderful to know that you enjoyed your experience, thanks very much for leaving a review!
Chris, January 2020
"2nd time customer "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
From start to finish, great service. From Jo Ramsey to Mirgan to Richard and Laura. Couldn't do enough for me and would use again/recommend to anyone. Thanks again and really happy with my car.
+0 Found this review helpful
Staff from Carbase Bristol in response to 2nd time customer
Hi Chris, thanks for taking the time to share your experience with us, it's great to know that you enjoyed our service!
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