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Rich land at Carbase Bristol was very helpful explained extra 4 year warranty and really pleased with him. Didn't feel pressured easy service and left me at my own accord On handover I saw a lady Amy who signed paperwork with and showed me to my car. She was also very helpful and lovely.
Staff from Carbase Bristol in response to Rich land excellent
Hi Peter, thank you so much for taking the time to review your experience, we are really pleased to know that you enjoyed your visit to our Bristol Store!
Bought my Volvo at carbase delt with Joe at the Bristol centre who was very good to deal with not pushy at all Good guy.
Reviewer has confirmed their email address
Staff from Carbase Bristol in response to Great service
Hi Simon, thank you very much for your kind review, we are really happy to know how pleased you are with everything!
Mixed levels of knowledge from sales people at Carbase, don’t appriciate the system and lack of communication between staff. The system of you stick with one sales person doesn’t work as they won’t change you to another person if you need to come in on certain days but your sales person isn’t working. I was told a car was one price but got charged another price and they wouldn’t give me any kind of deal and I had to pay a price which was higher than I agreed. Some staff are friendly and helpful.
Staff from Carbase Bristol in response to Summary
Hi, thank you for providing feedback about your experience. We are sorry that you aren't completely satisfied with everything and have notified our Management Team to investigate this further. If you would like to speak with us about anything please don't hesitate to call on 0117 405 7868, or you can also email us at sales@carbase.co.uk. Kind regards
Very happy with the service I received and I highly recommend to anyone who is looking for a new car to go take a look. Very helpful and friendly staff without the pressure of the sale.
Staff from Carbase Bristol in response to Great and friendly
Hi Alex, thank you for taking the time to review your experience, we are so pleased to know that you enjoyed your visit!
What's the point to sell the car with the left cover mirror with unsecure position to lost on the road.. Some hiding scratch under a very bad quality paint standards really bad communication with options.. at the end.. £2000 in cost plus £5000 in interest... so really upset.. if have any option to bring back the car absolutely i'm doing. NEVER BACK TO CARBASE IN BRISTOL AGAIN !!!
Reviewer has confirmed their email address
Staff from Carbase Bristol in response to The worst EVER DEALER !!!!
Hi Alberto, we are sorry that your experience wasn't to your satisfaction, please contact us on 0117 405 7868, or by email at sales@carbase.co.uk and a member of the Team will be happy to assist you further. Kind regards
I came to see the car last Wednesday, the car had 4 Brenda New Pirelli tyres on, I bout the car today and realized that New tyre release to used mishelline ones, I am disappointed, I would not recommend Carbase to anyone. Huseyin lim.
Staff from Carbase Bristol in response to Disappointed
Hi Huseyin, thank you for your feedback, we're sorry that you aren't completely satisfied with your experience. We will be investigating this further, if you'd like to speak with us please call on 0117 405 7868, or you can email us at sales@carbase.co.uk. Kind regards.
The staff were very helpful and made the whole process extremely simple, including payment, taxing and temporary insurance. Prior to purchase there was never a feeling pressurised selling, staff were happy for me to look at numerous vehicles and provide info. Only slight criticism would be that the admin fee (£120) should be added into the screen price, not an add on, as it is unavoidable however you pay
Reviewer has confirmed their email address
Staff from Carbase Bristol in response to Car bought from Carbase Bristol
Hi, thank you so much for reviewing your experience, we're really pleased that you enjoyed your visit overall and will take your feedback on board to help improve our service. Kind regards
Recently got a new car the sales person naz was highly professional and friendly and knew what he was talking about! He explained everything down to the last detail so I was fully informed on what I was buying. I would highly recommend this company and naz.
Reviewer has confirmed their email address
Staff from Carbase Bristol in response to Highly recommendable
Hi Brandon, we are really pleased to know that you enjoyed your visit to our Bristol Store, thank you very much for taking the time to review us!
Mirgen was friendly helpful and interested. He wasn’t pushy or overbearing easy to work with as we’re Emma and Ellie. Perfect problem free purchase
Staff from Carbase Bristol in response to Great car purchase
Hi Fiona, thank you for your lovely review, it's great to know that you enjoyed your visit to our Bristol Store!
Very friedly and helpful staff.
Reviewer has confirmed their email address
Staff from Carbase Bristol in response to A very great service
Hi Kazeem, we're really pleased that you enjoyed your visit with us, thank you for leaving a review!
Carbase Bristol is an franchise dealership that is based in Bristol. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.
The previous known address for Carbase is Blackswarth Road, Bristol, Somerset, BS5 9PJ.
Manufacturers: Sells a variety of makes and models
Franchise Dealership
| Excellent | 162 | |
| Very Good | 6 | |
| Average | 10 | |
| Poor | 18 | |
| Terrible | 21 |
Carbase Bristol
Netham Road
Bristol
Bristol City
BS5 9PJ
| Mon | 08:30 - 20:00 |
| Tue | 08:30 - 20:00 |
| Wed | 08:30 - 20:00 |
| Thu | 08:30 - 20:00 |
| Fri | 08:30 - 20:00 |
| Sat | 10:00 - 17:00 |
| Sun | 10:00 - 17:00 |
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