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Good honest, friendly service, without the pressure of forcing a sale on you.
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Staff from Carbase Bristol in response to Mark Nichols
Hi Mark, thank you for reviewing your experience, we're so pleased that you enjoyed your time with us!
Staff from Carbase Bristol in response to Mark Nichols
Hi Mark, thank you for reviewing your experience, we're so pleased that you enjoyed your time with us!
I would definitely recommend carbase!! I am very happy with the car I have brought from them. There was a large range of cars and the staff were all very helpful and friendly!!
Reviewer has confirmed their email address
Staff from Carbase Bristol in response to Great Customer Service
Hi Travis, thank you so much for reviewing us, it's brilliant to hear how pleased you are with your experience!
Got the car I wanted for the price I wanted I think that's the most important. Richard the salesman who dealt with us was brilliant. Cheers for everything.
Staff from Carbase Bristol in response to Right Car at the right price.
Hi Matthew, it's great to hear that you enjoyed your visit to our Bristol Store, thank you for your kind review!
Brought Vauxhall Insignia back in Feb 2018 from Carbase Bristol. Nothing but problems since the purchase. RAC dealing with me at the roadside and towed back to either Carbase at Weston or Rowcliffs Taunton. Finally last weekend car has massive engine failure - wasn’t surprised at all. Taking legal action. The goods were faulty when purchased! After sales manager Lou calls me at 8.30 one night trying to tell me Carbases marketing team had seen my angry Facebook status regarding Carbase as a company and he was annoyed - tough! It’s not you that’s just been sold a complete death trap loosing well over £4K and having nothing but rubbish from day one.
Reviewer has confirmed their email address
Carbase from Carbase Bristol in response to Ripped off after engine failure
Thank you for your feedback, and we are sorry to hear about the difficulties you have experienced. We take issues of this nature very seriously and would like to reassure you that we are reviewing the situation. We understand how frustrating this must be and are committed to working towards a resolution. If you'd like to discuss this further, please contact us directly at complaints@carbase.co.uk or 0117 911 5428.
Really helpful when I first came in, brilliant advice and took my needs into consideration. Not pushy and didn’t force me to buy or try anything.
Reviewer has confirmed their email address
Staff from Carbase Bristol in response to Brilliant service
Hi Shaun, we're so happy to hear how pleased you are with everything, thank you so much for reviewing us!
Staff from Carbase Bristol in response to Brilliant service
Hi Shaun, we're so happy to hear how pleased you are with everything, thank you so much for reviewing us!
Good quality cars are very competitive prices, the whole process was handled smoothly and I drove my new car away within an hour. Sam(arah) was very helpful, friendly and not a pushy salesperson at all, she let me make my own mind up. There are options for GAP insurance, extended warranties and aftercare services, which may not be for everyone, but these were all explained clearly and I was allowed to choose the options I wanted without feeling pressured. All the team members I dealt with were friendly and professional and the process was surprisingly easy.
Reviewer has confirmed their email address
Staff from Carbase Bristol in response to Good quality cars and great service
Hi Terry, thank you so much for your lovely review, we are really pleased to know that you enjoyed your experience at our Bristol Store!
Staff from Carbase Bristol in response to Good quality cars and great service
Hi Terry, thank you so much for reviewing our Bristol store, we're so pleased to know that you enjoyed your experience!
My sales exec at Carbase was Richard Land and he was so friendly, helpful and accommodating. He was the ideal teacher to show me how all the controls worked before we set out on the test drive. Not having driven an automatic before he demonstrated the car better than a driving instructor. He removed any self doubts about me buying this car. Big thanks to him. Well done Richard.
Reviewer has confirmed their email address
Staff from Carbase Bristol in response to carbase buy confidently
Hi Denis, thank you for your lovely review, we're really pleased to hear that you enjoyed your experience, and will be sure to pass your kind thoughts on to Steve and the team!
Carbase were easy to deal with, pleasant smooth transaction. Recommended to friends.
Staff from Carbase Bristol in response to Fantastic First Class Service
Hi Glyn, thank you for taking the time to review our Bristol Store, we're so pleased that you enjoyed your visit!
Great customer service, looked after me while purchasing my new car very happy with Carbase Bristol.
Staff from Carbase Bristol in response to Great service
Hi Chantelle, thank you very much for your lovely review, we're really pleased to know you enjoyed your experience!
Amazing experience,all Employees very helpful and friendly. I definitely will return to Carbase.
Staff from Carbase Bristol in response to Great service
Hi Michael, thank you so much for your kind review, we're pleased to hear that you enjoyed your visit with us!
Carbase Bristol is an franchise dealership that is based in Bristol. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.
The previous known address for Carbase is Blackswarth Road, Bristol, Somerset, BS5 9PJ.
Manufacturers: Sells a variety of makes and models
Franchise Dealership
| Excellent | 162 | |
| Very Good | 6 | |
| Average | 10 | |
| Poor | 18 | |
| Terrible | 21 |
Carbase Bristol
Netham Road
Bristol
Bristol City
BS5 9PJ
| Mon | 08:30 - 20:00 |
| Tue | 08:30 - 20:00 |
| Wed | 08:30 - 20:00 |
| Thu | 08:30 - 20:00 |
| Fri | 08:30 - 20:00 |
| Sat | 10:00 - 17:00 |
| Sun | 10:00 - 17:00 |
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