dealt mainly with phil @ lympsham and he was very very helpful. super supportive and friendly and knew his stuff!
Reviewer has confirmed their email address
Staff from Carbase Lympsham in response to great service!
Hi Ben, it's great to know that you enjoyed your visit to our Lympsham Store, thank you so much for your excellent review
Carbase had the car i wanted no fuss no hassle good deal sorted.
Staff from Carbase Lympsham in response to New car
Hi Stuart, thanks for taking the time to review your experience, we're very pleased that you enjoyed your visit with us
I have just bought a new Yeti through Carbase Lympsham. Lee Hoskin was extremely helpful and had everything ready for a very quick turnaround including the part exchange of my XTrail. I have difficult personal circumstances at the moment and he pulled out all the stops to make sure that I was back on the road in my lovely new car as soon as possible.
Staff from Carbase Lympsham in response to Very courteous and efficient
Hi Hilary, thank you so much for sharing your thoughts with us, it's really great to hear how pleased you are with everything
Steve Lewis at Carbase Lympsham was straight forward in his sales approach. Extremely welcoming, helpful & no hassle.
James Evans from Carbase Lympsham in response to Great Service
Hi Jessica, we're really pleased that you enjoyed your time with us, thank you for your kind review.
Brilliant customer service from Carbase Lympsham, very welcoming and answers everything you need to know
James Evans from Carbase Lympsham in response to Great service
Hi Luc, thank you for your five star rating, we're very pleased that you enjoyed your experience.
Purchase the car from Carbase pretty much over the phone - got it held in the Friday and was able to do everything over the phone, test drove it Saturday and left with it lesss than an hour later. Dealt with Lee who was great and not pushy but really friendly and a pleasure to deal with
Reviewer has confirmed their email address
James Evans from Carbase Lympsham in response to Great service - fab car
Hi Sally, we are pleased to hear that you enjoyed your experience, thank you so much for reviewing us!
I think the £99 finders fee at Carbase Lympsham is a con. Im sure Trading Standards would agree. After all it was me that found the Car in the first place. I did not wish to join Carbases Members Club. I live to far away. I think the Car Valet Staff let Paul down. He told me the vehicle had still to be done inside. When I collected the Car 4 days later nothing had changed. It was how I left it. I had also pointed out the Air Filter Casing under the Bonnet. It was broken & loose. This to was untouched. I was disappointed not have had a Vehicle Service Book. The original advert for the Car indicated otherwise Alan.
Staff from Carbase Lympsham in response to Paul Davis. Good Guy.
Hi Alan, thank you for your feedback, we're sorry that your experience wasn't completely satisfactory and have notified our Senior Management Team. If you would like to speak with us while we investigate this further please call us on 0117 405 7868, or you can email us at complaints@carbase.co.uk. Kind regards
Patience of a saint, does not push you, and if he doesn't know, he will find out. the show room in Lympsham Carbase can be a testosterone filled room, as we have been to the forecourt several times and most of them (when they can be bothered to speak) assume that you are not even going to buy a car, and little do they realize that first impressions of a place where you are planning to spend a lot of your hard earned money on a car makes a huge impact. Phil Spence was the only one whom didn't come across as arrogant, pushy or just didn't care! He was friendly and a credit to your team so on the third visit (very short notice less than 24 hrs) even with Bristol covered in snow he managed to get a car that i wanted with out any problems. the sale was agreed and now i have a car I am very happy with thank you Phil and thank you Carbase. (ps. Phil don't forget our Car mats) Mrs M .Bennett
Staff from Carbase Lympsham in response to A great man, thank you, Phil Spence!
Hi Mrs M, thank you so much for leaving a review or your experience, we'll be sure to let Phil and the Team know how pleased you are with their service.
Lee Hoskin was excellent from start to finish would highly recommend him as your salesman from Carbase Lympsham
Reviewer has confirmed their email address
Staff from Carbase Lympsham in response to Excellent service
Hi Paul, thanks for your great review, it's so good to know that you enjoyed your time with us.
We had a test drive booked with Paul at Carbase Lympsham and had a few problems which were rectified without a problem and we are very happy with the car
Reviewer has confirmed their email address
Staff from Carbase Lympsham in response to Bad start but good end
Hi Glyn, we're happy to hear that you enjoyed your visit to our Lympsham Store, thank you so much for taking the time to share your thoughts with us.
Carbase Lympsham is an Independent dealership that is based in Weston-super-Mare. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 84 | |
Very Good | 1 | |
Average | 0 | |
Poor | 1 | |
Terrible | 1 |
Carbase Lympsham
Bridgwater Road
Weston-super-Mare
Somerset
BS24 0JN
Mon | 08:30 - 20:00 |
Tue | 08:30 - 20:00 |
Wed | 08:30 - 20:00 |
Thu | 08:30 - 20:00 |
Fri | 08:30 - 20:00 |
Sat | 08:30 - 18:00 |
Sun | 10:00 - 17:00 |
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