3% Reviews
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60% Recommend
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33 reviews from our car dealer reviews community
Leave a review for Cardiff Car Warehouse
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33 reviews from our car dealer reviews community

Leave a review for Cardiff Car Warehouse
Leave a review
"New Jaguar car purchase "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent customer service from initial phone call to home delivery.

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+0 Found this review helpful
"Very poor service"
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Mercedes from this dealership, the car is good, but the aftersales service from Myles has been appalling. Six weeks after purchasing the car, the V5 logbook still hasn't arrived. I have spoken to the DVLA this morning, and they have no record of the dealership sending in any paperwork regarding the sale. I dread to think what would have happened had there been a problem with the car. For peace of mind, look elsewhere for your next car.

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+1 Found this review helpful
"SHOCKING! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Steve the manager is unprofessional, lies and doesnt have a clue what cars hes selling. gives out half of the informtion out to customers. took the car as it was unsafe for myself and my children. DO NOT TRUST THIS COMPANY

"Stay away from this place"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Myles the liar! Don’t touch this place with a barge pole

"Excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We travelled from North Devon to Cardiff to look at a Jaguar I was very interested in. The whole journey was horrendous due to very heavy traffic. On arrival my son and I were offered a very welcomed coffee and I was not pressured at any stage during the negotiations and purchase of the Jaguar. Myles and his salesman were very professional and friendly and made the paperwork go very smoothly and stress free. I would not hesitate to recommend Cardiff Car Warehouse.

"Fantastic service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Myles was absolutely fantastic, can’t fault the team, purchased a car from them, exactly as described, faultless transaction. This is how buying a car is done. I would highly recommend to anyone- above and beyond customer satisfaction 5 Stars - best dealer I have ever dealt with.

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+0 Found this review helpful
"Happy customer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my VW from this garage, nice and easy access to facility, people are friendly and very helpful with everything. Even picked me from station. Highly recommended with A+++ service

"Best used car dealer in our opinion 👍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We saw this beautiful car during lock down on their website. We phoned and spoke to Myles who described the car perfectly, pointing out all minor flaws. As we couldn't drive from Swansea to Cardiff because of government restrictions, Myles delivered it to us , Myles drove it to our home and said, no obligation to purchase at all if we didn't like it. There was no pressure. We were delighted with the car and only found 2 minor faults that he said he would rectify immediately. He did this within 2 days. We had a good part exchange for our car and were happy with the price we got. We have been buying second hand cars for the last 55 years and I can honesty say that this is the very best smooth, honest transaction ever from a secondhand dealer. His wins the prize for this. Also he answers every time you phone him, unlike others! Myles is a pleasant, charming man, who seriously wants to give you an honest deal,, without pressure. We both recommend this garage 100% You won't do better! Buy with confidence 😊👍

"Dishonest, poor quality, cowboys "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The frontman of Cardiff Car Warehouse is a blatant liar! He told me my car had service history that he’d put in the mail. He didn’t. I now have no history with the vehicle and I’m staring at a £2000 bill to carry out a cambelt change, service and brake change, all of which this guy said had been done, but on, inspection I don’t believe has. My car was missing a rear head rest. He said it he post it to me. He didn’t. He tried to blame a colleague, like that would make a difference! Like anyone buying a car, I expected a “competent” used car salesman to inform the DVLA that the dealer had taken ownership of my part ex. This particular individual didn’t bother, leaving me out of pocket the remaining amount of my part ex’s car tax and notifying the DVLA myself! He asked me for my bank details to send me the money, but I didn’t trust him with that task either............Save your money and find a professional trader rather than this dishonest cowboy! 6 months in and I’m now 3500 pounds out of pocket after buying a car here........

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+3 Found this review helpful

Steve Ward in response to Dishonest, poor quality, cowboys

Hi, Yes, I had a very similar experience. Dishonest traders, not great to deal with. Did you take any further action with Trading Standards or paying him a visit? Regards, Steve

"Great deal fantastic service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hi just received my new Bentley from myles at Cardiff car warehouse car was exactly as discussed when I phoned also Myles organised free delivery to my house and had the car detailed for me highly recommended regards jp.

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Dealership Information

Cardiff Car Warehouse is an Independent dealership that is based in Cardiff. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
33 reviews3.5 out of 5 stars — Rated Very Good
Excellent
20
Very Good
1
Average
1
Poor
2
Terrible
9

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  • Contact Information

    Address

    Cardiff Car Warehouse
    Penarth Road
    Cardiff
    Cardiff
    CF11 8TT

    Get in touch

    02921 150176
    http://www.cardiffcarwarehouse.com/

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    60%
    Would recommend this dealer to family and friends
    3%
    Percent of reviews responded to by this dealer

    Additional Information About Cardiff Car Warehouse

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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