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Excellent customer service from initial phone call to home delivery.
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Bought a Mercedes from this dealership, the car is good, but the aftersales service from Myles has been appalling. Six weeks after purchasing the car, the V5 logbook still hasn't arrived. I have spoken to the DVLA this morning, and they have no record of the dealership sending in any paperwork regarding the sale. I dread to think what would have happened had there been a problem with the car. For peace of mind, look elsewhere for your next car.
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Steve the manager is unprofessional, lies and doesnt have a clue what cars hes selling. gives out half of the informtion out to customers. took the car as it was unsafe for myself and my children. DO NOT TRUST THIS COMPANY
Myles the liar! Don’t touch this place with a barge pole
We travelled from North Devon to Cardiff to look at a Jaguar I was very interested in. The whole journey was horrendous due to very heavy traffic. On arrival my son and I were offered a very welcomed coffee and I was not pressured at any stage during the negotiations and purchase of the Jaguar. Myles and his salesman were very professional and friendly and made the paperwork go very smoothly and stress free. I would not hesitate to recommend Cardiff Car Warehouse.
Myles was absolutely fantastic, can’t fault the team, purchased a car from them, exactly as described, faultless transaction. This is how buying a car is done. I would highly recommend to anyone- above and beyond customer satisfaction 5 Stars - best dealer I have ever dealt with.
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Bought my VW from this garage, nice and easy access to facility, people are friendly and very helpful with everything. Even picked me from station. Highly recommended with A+++ service
We saw this beautiful car during lock down on their website. We phoned and spoke to Myles who described the car perfectly, pointing out all minor flaws. As we couldn't drive from Swansea to Cardiff because of government restrictions, Myles delivered it to us , Myles drove it to our home and said, no obligation to purchase at all if we didn't like it. There was no pressure. We were delighted with the car and only found 2 minor faults that he said he would rectify immediately. He did this within 2 days. We had a good part exchange for our car and were happy with the price we got. We have been buying second hand cars for the last 55 years and I can honesty say that this is the very best smooth, honest transaction ever from a secondhand dealer. His wins the prize for this. Also he answers every time you phone him, unlike others! Myles is a pleasant, charming man, who seriously wants to give you an honest deal,, without pressure. We both recommend this garage 100% You won't do better! Buy with confidence 😊👍
The frontman of Cardiff Car Warehouse is a blatant liar! He told me my car had service history that he’d put in the mail. He didn’t. I now have no history with the vehicle and I’m staring at a £2000 bill to carry out a cambelt change, service and brake change, all of which this guy said had been done, but on, inspection I don’t believe has. My car was missing a rear head rest. He said it he post it to me. He didn’t. He tried to blame a colleague, like that would make a difference! Like anyone buying a car, I expected a “competent” used car salesman to inform the DVLA that the dealer had taken ownership of my part ex. This particular individual didn’t bother, leaving me out of pocket the remaining amount of my part ex’s car tax and notifying the DVLA myself! He asked me for my bank details to send me the money, but I didn’t trust him with that task either............Save your money and find a professional trader rather than this dishonest cowboy! 6 months in and I’m now 3500 pounds out of pocket after buying a car here........
Reviewer has confirmed their email address
Steve Ward in response to Dishonest, poor quality, cowboys
Hi, Yes, I had a very similar experience. Dishonest traders, not great to deal with. Did you take any further action with Trading Standards or paying him a visit? Regards, Steve
Hi just received my new Bentley from myles at Cardiff car warehouse car was exactly as discussed when I phoned also Myles organised free delivery to my house and had the car detailed for me highly recommended regards jp.
Reviewer has confirmed their email address
Cardiff Car Warehouse is an Independent dealership that is based in Cardiff. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Cardiff Car Warehouse
Penarth Road
Cardiff
Cardiff
CF11 8TT
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