Well after a 5 hour train trip we managed to find a company called cardiff performance cars which turns out to be cardiff car warehouse we had been promised this car a Mercedes e class was in the best possible condition and we would not be disappointed it was a 2005 but it had only done 52k and they wanted top money for it. BUT when we turned up we found a Mercedes e class that had recently had the back end up to the front doors resprayed but what looked like a trainee. We were dealing with the owner MYLES who knew it had been sprayed even tho he denied it but he is a car specialist so he should know and all he had to say knowing we travelled 5 hours is ok sorry the car isn't for you. He is a typical car sales man and will say what ever to get a sale and dosnt care at all about people travelling so far to look at sprayed up over priced cars. Avoid Avoid Avoid don't waste your time keep MYLES the owner MILES away from you and every one you know.
Reviewer has confirmed their email address
Miles dealt with my sister a disabled middle aged driver. He confirmed warranty and sale price in text. She agreed and proceeded with the sale. No documents were ever sent and upon trying to contact Miles nothing but rude challenges to 'do what you like' were given. Even his receptionist sounded worn out! No documents received to this day. 3 months after sale. The car has faults and has had to be repaired. Very distressing experience for a vulnerable person who has been deceived.
Reviewer has confirmed their email address
If you want a car of questionable quality, non existent aftercare, ignored communication and the pleasure of dealing with a dishonest salesman, then this is a place to buy your car from. Will not honour warranty.
Reviewer has confirmed their email address
I phoned the Cardiff Car Warehouse re Honda crv which was advertised on their website and ebay, informed it was sold, the vehicle remained on their website and ebay for a week, phoned again to confirm it was sold, and if so why was it still being advertised, rudely told he didn't appreciate being called at 7.00pm and did not want to discuss the matter, if this is your customer service I suggest you take a refresher course. will never do business with such a rude employee.
Absolutely gutted, Cardiff Car Warehouse sold me a car that had so many problems. I totally get that with a used car it is not going to be perfect, but they would have known these issues and at least advertised it with these issues explained. It had a completely warped brake disc to the point where the car took a very long time to stop, the central locking just did not work - the front doors do not lock, both wing mirror indicators do not work, there were bolts missing from every wheel, there's a massive scratch down the side which they must have buffed off but as soon as it had been rained on it was extremely apparent. I have already spend £500 doing the brakes and wheel bolts. The rest of the issues that need fixing are going to cost the earth. They advertised it to come with 12 months MOT, now I know why they sold it to me with 3 months. When I took it to an approved volkswagen dealership they were appauled that it was sold to me with so many expensive and serious faults. I thought I was buying from a trusted dealership but I truly got mugged off.
I have had my BMW for a few months now and I have had no issues with it what so ever! It was really nice and clean and in good shape when I received it and it was a very good price. The dealers were really nice and helpful and I would happily recommend Cardiff Car Warehouse to my friends and family.
Reviewer has confirmed their email address
Not the best car buying experience. When I came to collect the car is hadn't been cleaned. I didn't really have much communication with the dealers. I have had one issue which i tried to get fixed under warranty but it was taking too long so I got the issues resolved myself. I wouldn't really recommend this dealership.
Reviewer has confirmed their email address
When I got my Ford Focus from Carshop the whole process was done all in one day. The dealers were really helpful and the car is perfect. I have had no issues with it at all and I have had it for 6 months. The car is worth every penny and I would happily recommend this dealership to my friends and family.
Reviewer has confirmed their email address
Nothing bad to say about Cardiff Car Warehouse at all. The car was clean and in good shape and I have had no problems with it so far. It was also great value for money. The dealers were very helpful and able to answer any questions. I would recommend.
Reviewer has confirmed their email address
Test drove a car I'd chosen on the Friday signed papers to go ahead with finance by Tuesday it was paid for to be told they had sold it!!!! Very bad business deal. Sold a financed car really!!! They are shutting down now! Public knowledge, Avoid buying any cars or finance deals. You can't sell a car that's legal binding on paper
Myles Browning from Cardiff Car Warehouse in response to Upset mislead buyer
Agree you said you would like to go ahead with the vehicle on the friday but you were unwilling to leave a deposit, and the following day your finance company contacted us to inform us that you did not have a line of credit in place with them we informed them that the vehicle would need to remain on sale until this was resolved, which they never did and openly admitted responsibility and that it was there mistake we would need so sort of commitment to hold a vehicle for anybody, we did explain this to you. In regards to closing down i understand you were not happy but to make things such as this up is very unfair. we have been trading for a long time with hundreds of happy customers, of course when selling so many vehicles issues such as this are inevitable Many Thanks Myles
Cardiff Car Warehouse is an Independent dealership that is based in Cardiff. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Cardiff Car Warehouse
Penarth Road
Cardiff
Cardiff
CF11 8TT
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