Very good service answered all my queries and delivered my car to my house. Allowed me to take a test drive and feel assured the car is in tact before buying it. A great deal for the car I would certainly recommended them and go back for another car once I had the finances.

Good sales and a reliable car overall.

Please avoid at all cost. BIG LIARS! I was desperate as I need a car for work and was broke. Could only find cheapest car from there with least problems. Car not as advertised. more mileage as it was in use by their staff. It was an insurance write off but not advertised. Only told when collecting car. Did not offer the warranty as advertised. I had no choice as I done everything, transferred insurance from old car. Was either this or nothing. Please avoid Carland Online they are dishonest. They do body work on cars and dont tell you. I overheard them talking about this for a previous sale.

I had initially found a car on Carland Online website and it stated it had a service history and in good condition. It took me about an hour to drive down to Hayes and I had a chance to look at the car. This is where the problems started. The battery was dead. They sent someone over to jump start it with another battery. The front passenger bulb was not working. They said they didn't realise this. The break pads on the front two tyres were worn out. The Dynamic steering control light came on and would not switch off even when pressing the relevant button on the console. I queried all of these issues with the salesman (Ali) and he said that he will get the car services and all issues will be resolved. And so I stupidly paid a deposit of £200. I called the next day to say how the car was and Ali said that it had been secured. When asked for him to provide me with the service report to know of any other issues that car may have, he outright refused and became very defensive and rude. I was refused the service details and was told that I either but the car or not and if I chose not to, the deposit will not be refunded. When trying to challange this, I was constantly talked over and then told that he had other customers to deal with. And so was the end of the conversation. This car trader seems very friendly when speaking to them but absolutely dishonest and untrustworthy people I have come across in recent years. Do not pay a deposit if asked to, as it is not a legal obligation. If they say it is 100% refundable, it is an outright lie. Be careful with this company. I just wish I did not allow them to rush me into leaving a deposit.