Car Dealer Reviews is an
official partner of Auto Trader
All seems well with the car thank you, very happy! Phil provided a great service dealing with him again👍.
Reviewer has confirmed their email address
Sharon from Carlisle Audi in response to Provided a great service👍
Good Morning, Thank you for your 5 star review. Your comments for Phil have been cascaded to him and we are delighted to receive your feedback. Thank you for your business and we look forward to welcoming you back to the dealership in the future. Sharon - Swansway Motor Group
Phil is absolutely amazing, I cannot say enough good things about him! From start to end his customer service was second to none! Any question I had about the car, he was more than happy to answer and he also went through all of the functions for me, I was buying an E-Tron which is the first electric car I've ever driven, so I had lots of questions and queries! I was waiting a while for my charging port to be fitted to my house, so anytime I needed to charge the car, I always took it back to Phil at Carlisle Audi and they were more than happy to help out. He was always on the other end of the phone when I needed him, I really cannot recommend Phil enough, thank you for all the help!!
Reviewer has confirmed their email address
Sharon from Carlisle Audi in response to Phil is absolutely amazing!
Good morning Joanne, Thank you for your 5 star review. Your comments are gratefully received and I am delighted to read your feedback. We will cascade your kind words to Phil. Thank you for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor group
Philip must've been good as he made us part with 80k! I must say the RS7 is definitely worth it however, it is a really good car, I do really like it. Phil from beginning to end was superb, couldn't have asked for more from him. I'd be happy to give the full 5 stars.
Reviewer has confirmed their email address
Sharon from Carlisle Audi in response to Full 5 star experience
Good Afternoon Peter, Thank you for your review. Your comments for Phil have been cascaded to him and we are delighted to receive your feedback. The new RS7 is a fabulous vehicle in the Audi range. Your detailed customer experience at Carlisle Audi will assist others who are considering using our dealership. Thank you for your business and we look forward to welcoming you back to the dealership in the future. Sharon - Swansway Motor Group
Shortly after taking the car home, I noticed that the two front tyres needed changing almost immediately, so I got this sorted and the sent the Carlisle Audi team the invoice. They accepted it almost immediately and got the funds sent out to me rather quickly, so apart from that little hiccup, it was an excellent experience! Graham was a top of the range salesman, very helpful and knowledgeable of the cars too. All in all I am very pleased👍
Reviewer has confirmed their email address
Sharon from Carlisle Audi in response to Excellent experience👍
Good afternoon James, Thank you for your 5 star review. We are thrilled that Graham and the team addressed your concerns and dealt with the matter promptly. I am delighted to read your feedback. Thank you for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor group
Lyndsay was a lovely sales agent, she did everything she could to help me out and made everything really simple and easy! It was my first time visiting Carlisle Audi, and I would definitely consider them again in the future. The A3 I most recently purchased is brilliant, I am over the moon with it, a perfect car to drive!
Reviewer has confirmed their email address
Sharon from Carlisle Audi in response to Over the moon!
Good Afternoon Angus, Thank you for your 5 star review. Your comments are gratefully received and I am delighted to read your feedback. We will cascade your kind words to Lyndsay. Thank you for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor group
I ordered a brand new car Audi A3 by giving a deposit of £500 but just phoned Carlisle Audi about cancelling the order after 2 days. They refused to give back the money making a story that car has been transported from crew and they have incurred the transportation cost. I told them that I can wait till they sell the car for refunding the money but they didn’t reply. I contacted Audi customer care but they have told that can’t do anything to get back the money as dealing was between myself and the Audi Carlisle dealership.
Reviewer has confirmed their email address
A brand new car with suspension blocks left in and Carlisle Audi refuse to do anything about it the. Ack hinge has snapped on the back door. The car is 2 weeks old.
Carlisle Audi is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Audi models. All vehicles come with the warranty and Approved Used benefits you would come to expect when purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Audi!
Deals in: 4x4s, Cars
Manufacturers: Audi
Franchise Dealership
| Excellent | 42 | |
| Very Good | 3 | |
| Average | 0 | |
| Poor | 1 | |
| Terrible | 1 |
Carlisle Audi
Kingstown Broadway
Carlisle
Cumbria
CA3 0HA
01228 370699
https://www.swanswaygarages.com/audi/contact-us/carlisle/
| Mon | 09.00 - 19.00 |
| Tue | 09.00 - 19.00 |
| Wed | 09.00 - 19.00 |
| Thu | 09.00 - 19.00 |
| Fri | 09.00 - 19.00 |
| Sat | 09.00 - 17.00 |
| Sun | 11.00 - 17.00 |
Are we missing anything?
You can help complete this section by emailing us any additional details.
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.
Learn more about how our service works below.
We know how to speak to your customers and give them a second to none personal service, one they always appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
You can thank your customers first hand for leaving reviews about your business.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want help collecting more reviews for your business?
Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.
Car Leasing Available Here
Want Your Car Delivered? Get A Quote
