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A great relaxed and friendly experience. Ryan (sales) and Rachel (admin) are a great team backed up by polite efficient mechanics. Nice quality cars too. Ryan was easy going professional and very customer focused, I would imagine they have a lot of repeat customers and recommends because of this. A refreshing change from many lesser dealers
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The experience was good and so were the people, the service, on the other hand, was terrible for the simple reason. I had my car inspected at the Dealership but the garage I bought the car from was not going to pay that price so I had to find another garage (Carlton Motors). The dealership said that my brake discs had issues and should be replaced were Carlton Motors said they are fine. Everything else was fixed and paid by the garage I have purchased the car from. Fast forward a week later I started hearing squeaky coming from the outside and I knew it must be the brakes. Called Carlton Motors and booked the car in again and this time they said that it is because of the brake discs but it should pass. This was almost over 3 months ago. Now I have to pay for them because the garage won't pay for something that I might've messed up even though Carlton Motors should've replaced them instead of assuming they are ok.
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I could not of asked for a better dealership to purchase my new car from. Thank you
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Carlton Motors is an Independent dealership that is based in Wednesbury. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Carlton Motors
Dudley Street
Wednesbury
West Midlands
WS10 7DX
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